DLP Incident Response integration with Proofpoint release notes

  • Release version: Store
  • Updated June 11, 2026
  • 1 minute to read

    • Version history for the DLP Incident Response integration with Proofpoint on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 1.1.1 - June 2026
    • Fixed:
      • Fixed the issue of simultaneous incident update callbacks and response actions triggering multiple login requests, causing token expiration and invalidating the response action call.
      • Fixes related to Cobalt Raven Non-Glide Query ACL directives, ensuring proper ACL enforcement for non-Glide query operations.
    Version 1.1.0 - December 2025
    New: Upgraded all dictionary-level read-only fields to Strict Read-Only to enhance security and prevent unauthorized changes. This update ensures the server consistently enforces read-only behavior across all UIs, scripts, and integrations.
    Version 1.0.15 - May 2025
    New: Provided additional support for Proofpoint Data Loss Prevention Incidents from Non-US regions.
    Version 1.0.14 - April 2025

    Fixed :

    Provided Support for OAuth 2 Proofpoint authentication.

    Version 1.0.13 - February 2025
    • New:
      • Evidence File Preview with Download Option:
        • Added a preview icon for evidence files in the DLP Workspace.
          • Users can now preview evidence files and download them directly from the preview interface, simplifying evidence review and retrieval.
    Version 1.0.11 - November 2024
    New: The integration now supports Evidence File Storage in ServiceNow which includes the implementation of Proofpoint Evidence File external storage, by enabling better management and accessibility of evidence files.
    Version 1.0.8 - February 2024
    • New:
      • Added correlation ID mapping for the DLP incidents in the transform map.
      • Added support of the DLP incidents archival.
    Version 1.0.6 - November 2023
    New: Previously, the endpoint incidents created by Proofpoint were only supported but now the application also supports the email type events from Proofpoint.
    Version 1.0.3 - August 2022
    New: Allow Setting from DLP core whether to display matched content on form or not for integrations,
    Version 1.0.1 - May 2022
    • New:
      • Import DLP incidents from Proofpoint to provide an incident response workflow for customers.
      • Support incidents created by data-at-rest scan from Proofpoint at near-real-time and on-demand scan for cloud and email.
      • Support endpoint incidents created by Proofpoint.
      • Provides the ability to perform actions from within the DLP end-user portal for end-users.