Document Template integration with AdobeSign release notes

  • Release version: Store
  • Updated June 11, 2026
  • 1 minute to read

    • Version history for the Document Template Integration with AdobeSign on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 2.0.0 - June 2026
    Fixed: Backend security fixes and other minor defects
    Version 1.7.0 - December 2025
    New: Backend Security Enhancements.
    Version 1.6.6 - February 2025
    Fixed: Minor bug fixes.
    Version 1.6.5 - November 2024
    Fixed: Minor bug fixes and minor security improvements.
    Version 1.6.4 - August 2024
    Fixed: Initiate document task creation failure if the participant email is empty.
    Version 1.6.3 - May 2024
    Minor fix.
    Version 1.6.2 - February 2024
    Minor fixes.
    Version 1.6.0 - November 2023
    • New: The getPrefilledBody method consumes the Template Date and Template Language parameters.
    • Fixed:
      • An internal participant overridden with an email causes the x,y position loss for the participant on PDF templates
      • Generated pdf name after signing contains 'Unsigned_'
    Version 1.3.1 - August 2023
    Extended the external signing support for PDF and Word document templates. In earlier releases, this capability was available only for HTML document templates.
    Version 1.2.0 - May 2023
    New:
    • For HR cases associated with HTML document templates, introduced the ability to cancel the document tasks associated with parent HR case when a parent case gets cancelled.
    • Admins can de-activate the business rule associated with this capability if they do not want the document tasks to be cancelled when the associated parent HR case gets cancelled.
    Version 1.1.0 - February 2023
    New: A participant can choose to decline to sign the document from AdobeSign application. While declining, the participant can provide the reasons for declining the task. The agent working on the case can view the reasons provided by participant as Additional comments in activity stream. If required, the agent can make changes to the content of the document in the Preview Document modal and save the document. The document tasks can be initiated for participants with the updated document.
    Version 1.0.7 - November 2022
    Minor optimization and refactoring
    Version 1.0.5 - August 2022
    New: Support for optional participants in Document templates
    Version 1.0.0 - March 2022
    With this ServiceNow® application, you can create HTML document templates to generate standard letters or documents, and enable the e-signature capabilities of Adobe Sign with Document Template.