Cloud Cost Management Infra Stack release notes

  • Release version: Store
  • Updated June 11, 2026
  • 2 minutes to read
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    Summary of Cloud Cost Management Infra Stack release notes

    The Cloud Cost Management Infra Stack application on the ServiceNow Store provides essential infrastructure enhancements and updates to support the Cloud Cost Management (CCM) platform. It focuses on improving performance, scalability, security, and financial clarity for managing cloud costs across multiple cloud providers including Azure, AWS, and GCP.

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    Customers should note that the Infra Stack application requires the parent Cloud Cost Management app and introduces shared services dependencies that enable a more scalable and efficient CCM environment.

    Key Features and Enhancements

    • Multi-cloud support and financial clarity: Integration of FinOps Open Cost and Usage Specification (FOCUS) allows standardized cost and usage data handling. Users can view cloud cost data in their preferred currency with multi-currency setup and currency preference operations available within the Cloud Cost Management Workspace.
    • Improved Azure support: Support for Azure MCA contracts, billing downloads using export options, and accurate Azure forecast calculations for subscription-based billing enhance financial management for Azure customers.
    • Enhanced multi-account and organizational support: Multi-MID server configurations enable customers managing multiple AWS Organizations to consolidate cost data effectively.
    • Security and operational efficiency: Introduction of the instance operator role allows routine CCM operational tasks with limited privileges, reducing the security risk by avoiding unnecessary full admin roles.
    • Performance and usability improvements: Faster landing page load times, better search and filtering on reports, improved error handling (especially for Azure billing), and more accurate budget and forecast calculations ensure a smoother user experience.
    • Expanded cloud service visibility and cost optimization: Support for additional Azure and AWS service lists and improved Business Hours recommendations, including EC2 instances detached from Auto Scaling groups, help optimize cloud spend.

    Key Outcomes for ServiceNow Customers

    • Gain centralized, multi-cloud financial visibility with flexible currency options to support global budgeting and reporting needs.
    • Leverage enhanced Azure and AWS integrations for accurate cost forecasting and billing management, including support for complex organizational structures.
    • Improve operational security by using the instance operator role to delegate common tasks without granting full administrative privileges.
    • Benefit from improved application performance and stability, leading to faster data insights and more reliable cloud cost management processes.
    • Ensure smoother upgrades and integrations by understanding the dependency on the Cloud Cost Management parent app and the Infra Stack’s role in shared services architecture.

    Version history for the Cloud Cost Management Infra Stack application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 10.0.2 - June 2026
    • Performance-related defect fixes.
    • Stability-related defect fixes.
    Version 10.0.1 - March 2026
    • Cloud Cost Management highlights for the 10.0 release
      • Manage your Azure cloud cost data with support for FinOps Open Cost and Usage Specification (FOCUS), the industry standard for cost and usage data.
      • Gain financial clarity and reporting flexibility by choosing to view your cloud cost data in your preferred currency.
      • Get centralized visibility into the Microsoft Partner Agreement (MPA) account spend when operating under a Managed Service Provider (MSP).
      • The Multi-currency setup operation is available on the Cloud Cost Management Workspace Operations view to enable setting up display currency options for cloud cost and usage data.
      • The Currency preference operation is available on the Cloud Cost Management Workspace Operations view to enable selecting preferred currency options for cloud cost and usage data.
      • Use the instance operator role to perform routine operational tasks without requiring the full admin role for basic operations. By using limited privileges in the instance operator role, you can help reduce security risks across your organization.
    Version 9.0.3 - February 2026
    • Functional and performance issues are fixed in this release. This includes:
      • Multi-MID server configuration support for customers with multiple AWS Organizations.
      • Accurate license calculation with proper handling of ephemeral resources.
      • Improved CCM landing page performance with faster load times
      • Business Hours recommendations now include EC2 instances detached from Auto Scaling groups.
      • Accurate Azure forecast calculation for subscription-based billing (now considers only the relevant service account).
      • Budget configurations now retain correctly without automatic deletion.
      • Fixed GCP Business Hours actions for proper cost optimization execution.
      • Enhanced spend visibility with support for additional Azure and AWS service lists.
    Version 9.0.2 - January 2026
    • Functional and performance issues are fixed in this release. This includes:
      • Multi-MID server configuration support for customers with multiple AWS Organizations.
      • Accurate license calculation with proper handling of ephemeral resources.
      • Improved CCM landing page performance with faster load times
      • Business Hours recommendations now include EC2 instances detached from Auto Scaling groups.
      • Accurate Azure forecast calculation for subscription-based billing (now considers only the relevant service account).
      • Budget configurations now retain correctly without automatic deletion.
      • Fixed GCP Business Hours actions for proper cost optimization execution.
      • Enhanced spend visibility with support for additional Azure and AWS service lists.
    Version 9.0.1 - October 2025
    Functional and performance issues are fixed in this release. This includes:
    • Forecast display on spend dashboard.
    • Better formatting for amounts.
    • Improved search and filtering capabilities for reports.
    • Better error handing for Azure billing download, price sheet, and test connections.
    • Custom properties to filter out unwanted tags.
    • Better forecasting for future budgets.
    Version 9.0.0 - August 2025
    As part of 9.0, the following features are supported. Azure MCA contract support Azure billing download using export option.
    Version 8.2.2 - June 2025
    Fixes for infra stack plug in.
    Version 8.2.1 - April 2025

    A few functional and performance issues have been fixed.

    Version 8.2.0 - February 2025
    Cloud Cost Management (CCM) Infra stack app cannot be installed without Cloud cost management parent app. This application installs additional shared services dependencies for the new architecture to improve the performance and scalability of CCM.
    Version 8.1.0 - November 2024
    The Cloud Cost Management (CCM) Infra stack application deploys the shared services architecture to enhance the performance and scalability of CCM.It has a dependency on the parent Cloud Cost Management app.