Version history

Version 1.12.0 - June 2026

• Updated i18n versions
• Fixed minor defects

Version 1.11.2 - March 2026

The ServiceNow Workforce Optimization application enables you to efficiently route work to your team, manage your team's skills and schedules, and monitor their performance. Workforce Optimization was enhanced and updated in the release. and Fixed minor defects,

Version 1.11.0 - December 2025

Minor bug fixes.

Version 1.8.6 - August 2025

Minor bug fixes.

Version 1.8.5 - May 2025

Minor bug fixes.

Version 1.8.4 - November 2024

Fixed minor bugs in this release.

Version 1.8.3 - August 2024

Fixed accessibility defects in this release.

Version 1.8.1 - May 2024

Fixed: WCAG issues.

Version 1.7.1 - February 2024

Fix for 'report_view' ACLs for tables.

Version 1.6.2 - November 2023

• New: Migration of page layout to 3.0 version.
• Fixed:
  • Removed recommended actions dependency from app-uib-wfo-core plugin
  • Accessibility issues

Version 1.5.1 - August 2023

Changed: Uptake of applicable groups and contextual sidebar filters.

Version 1.4.4 - May 2023

• New: Ability to view KPI's based on a KPI group and assignment group
• Fixed: Few bug fixes

Version 1.4.3 - March 2023

Fixed: the WCAG issue on User profile sidebar, so headers used between each section are properly recognized by screen readers.

Version 1.4.1 - February 2023

Changed - minor updates in Team performance module

Version 1.3.1 - November 2022

Changed: Migrate zing search to AI Search.

Version 1.2.1 - August 2022

Fixed minor bug fixes.

Version 1.1.1 - May 2022

New: Enabled localization support

Version 1.0.0 - March 2022

Common Manager Workspace Application Shell.