---
sourceDocument: Store Version History Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/store-release-notes

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ft:locale :

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ft:publication_title :

    - Store Version History Release Notes

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---

# ServiceNow Otto AI Helper - Galileo Inside release notes

# ServiceNow Otto AI Helper - Galileo Inside release notes {#ariaid-title1}

Release version: Store  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Version history for the ServiceNow Otto® AI Helper - Galileo Inside application on the ServiceNow Store.
Important:  
For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website.

## Version history

Version 2.3.5 - September 2026
:   Updated app name to ServiceNow Otto for HRSD -- Galileo Inside

Version 2.2.1 - July 2026
:
    * Security fixes
    * Updates to token refresh process

Version 2.1.2 - October 2025

:   This plugin was updated to be compatible with the October version of Now Assist.

    {#store-rn-hr-now-assist-ai-helper-galileo-inside__latest-store-rn-hr-now-assist-ai-helper-galileo-inside}
{#store-rn-hr-now-assist-ai-helper-galileo-inside__latest-store-rn-hr-now-assist-ai-helper-galileo-inside}

Version 2.1.0 - August 2025
:
    * New: Citations are now clickable - users can select them to view source articles and industry research from the Galileo library.
    * Changed/Fixed: Bug fixes and general improvements

Version 2.0.0 - May 2025
:   The Now Assist for HR - Galileo Inside experience leverages AI to provide HR professionals with fast, accurate answers to complex workforce questions by synthesizing
    information from multiple trusted sources, including internal knowledge bases and theJosh Bersin HR research library. This feature ensures HR teams can make informed, strategic decisions with research-backed insights delivered
    directly within their flow of work. It is available as part of Now Assist for HR and requires a valid entitlement to Josh Bersin content to unlock full capabilities.