Security Incident Response UI release notes

  • Release version: Store
  • Updated November 7, 2024
  • 4 minutes to read
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    Summary of Security Incident Response UI Release Notes

    The Security Incident Response UI release notes detail version history updates for the ServiceNow application, highlighting bug fixes, new features, and enhancements aimed at improving user experience and security incident management. Customers can refer to these notes for compatibility and system requirements on the ServiceNow Store.

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    Key Features

    • Session management improvements to prevent timeouts during active use.
    • Enhanced query handling to fix plugin issues.
    • Corrected task state marking when canceling incidents.
    • Upgraded library packages for improved functionality.
    • New features for customizable Security Analyst Workspace, allowing for efficient security analysis and incident management.
    • Setup Assistant for guiding users through initial configurations effectively.

    Key Outcomes

    By applying the latest updates, customers can expect a more reliable and efficient Security Incident Response experience, with reduced errors and improved task management capabilities. These enhancements facilitate quicker incident resolution and better security posture within their organizations.

    Version history for the Security Operations Security Incident Response UI on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 11.4.10 - November 2024
    Fixed: Users were experiencing session timeouts on the Security Incident Response page even while they are active.
    Version 11.4.8 - October 2024
    Fixed: Security Incident Response plugin writing invalid queries.
    Version 11.4.7 - September 2024
    Fixed: Cancelling a Security Incident Task/ Performing a Cancel task UI action was incorrectly marking State as Closed Complete instead of Cancelled.
    Version 11.4.4 - May 2024
    Fixed: Security incident response task is not transferrable to different assignment groups from that on the parent SIR.
    Version 11.4.3 - February 2024
    Changed: Upgraded dependent library package from version 2.18.1 to 2.29.4.
    Version 11.4.2 - November 2023

    Fixed: Duplicate activities show up in the Timeline section of the new UI.

    Version 11.3.16 - June 2023

    Fixed: The SIR UI displays the wrong date when the user modifies the profile date format.

    Version 11.3.15 - May 2023
    • Changed:
      • Uncontrollable package for new UI.
      • Demo data reduction.
    Version 11.3.13 - March 2023
    • Fixed:
      • SIR UI shows the wrong date when the user has modified the profile date format
      • Project Atkins: Migrate scoped app packaging to new parent POM to remove duplicated content.
    Version 11.3.12- December 2022
    Fixed: Users who do not have access to security incidents are able to modify the incident fields.
    Version 11.3.9 - November 2022
    Changed: Updated Oracle React plugin versions.
    Version 11.3.5 - July 2022
    • Fixed:
      • Security Incident (New UI) work-space is displaying dates incorrectly when the time format is 'hh:mm:ss a' (AM/PM format)
      • Slow searching on certain reference fields
    Version 11.3.4 - March 2022
    • Fixed:
      • Non-admin user is unable to view tasks in the Playbook
      • Close code choices are invisible in the SIR NEW UI.
    Version 11.3.0 - November 2021
    • Fixed:
      • The worknotes are empty in the SIR new UI in the Incident timeline when it's filtered to display only worknotes.
      • Cancel option is not seen for all the non-owner users.
      • When a security incident gets mapped with "Security Incident - Phishing - Template V2" Workflow then name is not displayed on the new UI playbook section.
    Version 11.2.6 - August 2021
    • Fixed:
      • Fixed an error which is displayed when the incident timeline loads an encrypted file.
      • Updated playbook to get refreshed when the assignment group or assigned to fields are modified.
    Version 11.2.0 - February 2021
    Changed: Removed read-only protection for all script includes.
    Version 11.2.0 - February 2021
    Changed: Fixes related to accessibility, security, and data policies.
    Version 11.0.1 - November 2020
    Changed: As part of the inclusive language initiative, words have been replaced with allow list and deny list respectively.
    Version 11.0.0 - September 2020
    • New:
      • Post Incident Review Assessments change provides the configurations to define the assessment trigger conditions to generate both mandatory and optional assessments for specific security incidents.
      • File type observable security change provides stringent security measures to store the suspicious files and enables the files type observables for sandbox integration.
    Version 10.4.3 - June 2020
    • New: Provided a feature for security analysts to select flow designer flows/playbooks from the Security Incident playbook section.
    • Changed:
      • Added the Delete action for all the related lists.
      • Updated the related list configuration to avoid duplicate related list entries.
    Version 10.2.0 - April 2020
    • New:
      • Administrator configurable related list and actions
      • New form UI actions
    • Changed:
      • Incident timeline to display attachments and documents
      • Simplified navigation
    • Fixed:
      • Persistence of filters
      • Refresh data from latest actions
    Version 10.0.0 - March 2020
    Fixed: Bug fixes.
    Version 9.0.0 - November 2019
    • New: User Reported Phishing 2.0 provides an updated way to ingest phishing emails. It includes email aggregation, email header extraction, and improved configuration capabilities.
    • Fixed: Bug fixes
    Version 8.0.9 - July 2019
    • New: Recertified for New York
    • Fixed: Bug fixes
    Version 7.1.2 - May 2019
    • Additional Related Lists are now available for access in the UI
    • Performance fixes to address slow page loading time
    Version 6.2.3 - April 2019
    Fixed performance issue when loading the new UI.
    Version 6.1.0 - December 2018
    • Security Analyst Workspace: Use the tile-based Security Analyst Workspace to easily and efficiently perform day-to-day security analysis work. The customizable interface includes a peek feature for quickly browsing key incident details, and tools for rapidly transitioning from investigation to containment tasks.
    • New in 6.1.0:
      • Starting with Security Incident Response version 6.1.0, the Security Analyst Workspace is available only on the ServiceNow Store.
      • You can create custom filters. Columns in lists and related lists can now be sorted and you can change the order of columns.
      • You can create new security incident tasks and assign them from inside a security incident.
      • You can add or remove tags in observables and security incidents. You can send email on the incident or task level, using predefined or blank templates.
      • To use the Security Analyst Workspace, you must first upgrade to London Patch 3 and then install the Security Incident Response UI plugin (com.app_secops_ui) from the ServiceNow Store.
    Version 6.0.9 - November 2018
    • Security Analyst Workspace:
      • Walk through the Security Incident Response setup process in a simple, step-by-step fashion. The Setup Assistant helps you discover which capabilities of Security Incident Response require configuration, identify what permissions are required to configure them, and learn what settings are recommended for your environment. Setup Assistant helps you deploy Security Incident Response quickly and efficiently.
      • To use the Security Analyst Workspace, you must first upgrade to London Patch 3 and then install the Security Incident Response UI plugin (com.app_secops_ui) from the ServiceNow Store.