Employee experience taxonomy release notes

  • Release version: Store
  • Updated December 11, 2025
  • 1 minute to read

    • Version history for the Employee experience taxonomy application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 28.2.5 - December 2025
    Updated fix script for a smoother upgrade experience for all employee taxonomies, customized or OOTB.
    Version 28.2.1 - August 2025
    Updated to support the latest version of the dependent apps.
    Version 28.0.9 - May 2025
    Uptake of latest version of the dependent apps.
    Version 28.0.7 - November 2024
    • Topic-Level Access Control:
      • Added access control based on taxonomy topics to control which employees can see specific topics.
      • Optimized portal performance by removing the dependency to check access for individual content items. (Requires Yokohama family release)
    Version 28.0.1 - August 2024
    Added a new taxonomy structure and Topic Page experience for Kiosk to provide additional support content. Provisioned new taxonomy contributors to EC Pro kiosk taxonomy.
    Version 27.3.1 - November 2023
    Taxonomy changes for updated information architecture (IA) for Employee Center and Employee Center Pro.
    Version 27.2.1 - August 2023
    Added a topic to the legal section of the taxonomy in support of the contract management changes.
    Version 22.0.3 - September 2021
    Leverage a pre-built content taxonomy for IT, HR, Workplace Services, Legal, and Procurement. The Employee Experience Taxonomy delivers an employee-centric taxonomy and topics that bring together services and information (requests, articles, quick links, employee communications), making it easier for employees to find what they need.