April 17 2026 Now Assist Suite release notes

  • Release version: Store
  • Updated April 17, 2026
  • 14 minutes to read
  • Now Assist Suite version and compatibility information for the April 17 2026 release on the ServiceNow Store.

    Note: Now Assist Suite versions are cumulative. For app version updates that have been carried forward from previous releases, refer to the release notes page for the application's "Last updated" date or the ServiceNow Store app listing. See Now Assist suite versions in the Application Manager for more details.

    Suite version 28.7.20260416 - Zurich Patch 7

    Table 1. New or updated applications
    App name Version number Release notes
    Now Assist context menu 3.2.10 Bug fixes:
    • Fix enlarged UI size in UI16 when Polaris is switched off
    • Change summarization is missing when Explain risk is also activated on the record
    Table 2. Application versions carried forward (no changes)
    App name Version number Last updated
    @servicenow/sn-ai-engagement-experience 3.0.9 2026-03-12
    Agentic Desktop 2.0.0 2026-03-12
    AI Agents for ACC 1.0.0 2025-12-11
    AI Agents for AIOps 1.8.2 2026-03-12
    AI Agents for Customer Success Management 2.6.8 2026-03-12
    AI Agents for Discovery 1.0.3 2026-03-12
    AI Agents for Employee Experience 2.1.0 2026-03-12
    AI Agents for Health and Safety 1.3.0 2026-03-12
    AI Agents for ITAM 4.0.0 2026-03-12
    AI agents for Observability 5.0.4 2026-03-12
    AI Agents for Service Exchange Provider 1.0.9 2026-03-12
    AI agents for SLO 1.0.5 2026-03-12
    AI Agents for Workplace Service Delivery 3.1.0 2026-03-12
    AI Control Tower for Now Assist 3.0.2 2026-03-12
    AI Data Explorer 4.0.5 2026-03-12
    AI Enhanced Recommended Actions 1.0.1 2026-03-12
    AI Search RAG 6.0.1 2026-03-12
    AI Websearch 4.0.0 2026-03-12
    AIOps LEAP 3.1.2 2026-03-12
    Alert Assist 3.8.1 2026-03-12
    Amazon Bedrock Spoke 1.4.0 2026-03-12
    Analytics Generation 4.0.4 2026-03-12
    App Generation 28.3.11 2025-12-11
    App Summary 28.2.6 2025-12-11
    Assist Order Management AI Agent 1.0.1 2026-03-12
    ATF troubleshooting agent 1.0.6 2026-03-12
    Build Agent 1.4.4 2026-01-20
    Catalog Conversational Coverage 6.0.1 2026-03-12
    Chat Recommendation 1.6.0 2026-03-12
    Chat Summarization for Virtual Agent 1.10.3 2026-03-12
    Complaint Case AI Agents collection 1.0.3 2026-02-05
    Conversation Evaluator 3.0.1 2026-03-12
    Conversation Improvement themes 1.0.7 2025-12-11
    Conversation Insights 3.0.0 2026-03-12
    Conversational Help 2.0.3 2026-03-12
    Conversational Studio 7.0.3 2026-03-12
    Conversational subflows and actions 29.1.1 2026-03-12
    Custom App Record Summarization 28.2.11 2025-12-11
    Customer Service Management AI agent collection 5.0.0 2026-03-12
    Customer Service RMA AI Agents 1.0.2 2026-03-12
    Dashboard and visualization export 1.3.5 2026-01-20
    DocIntel Vision AI Agent 0.1.8 2025-12-11
    Document Intelligence for Contract Management Content Pack 1.4.1 2026-03-12
    Field Service Management AI agent collection 2.0.2 2026-03-12
    Financial Services Operations AI agent collection 3.0.3 2025-12-11
    Flow Designer GenAI 29.1.3 2026-03-12
    Flow Generation 28.3.3 2026-03-12
    Flow Summarization 28.3.4 2026-03-12
    Form data collector 2.0.0 2025-12-11
    Generative AI Controller 13.0.4 2026-04-02
    Google Gemini Spoke 1.6.0 2026-03-12
    GRC Common GenAI 22.0.3 2026-03-12
    GRC Shared GenAI 22.0.1 2026-03-12
    Group-Action Framework 6.0.5 2026-03-12
    HR Service Delivery AI agent collection 5.1.3 2026-03-12
    HR Talent AI Agent Collection 4.0.1 2026-03-12
    HR Voice AI Agents 2.1.4 2026-02-05
    IBM watsonx Spoke 1.0.4 2025-01-30
    Insights Clustering Utils 2.0.2 2026-03-12
    IRM Compliance GenAI 22.0.1 2026-03-12
    IRM Risk GenAI 22.0.1 2026-03-12
    IT Service Management AI agent collection 6.0.8 2026-03-12
    IT Service Management AI voice agent collection 1.1.6 2026-03-12
    ITOM AI Agents For Service Mapping 1.2.6 2026-03-12
    Knowledge Center 31.1.3 2026-03-12
    Knowledge Graph 7.0.2 2026-03-12
    List AI Experience 2.0.8 2026-03-12
    Manage Invoice Operations 1.0.1 2026-03-12
    Manage Order Operations 1.0.2 2025-12-11
    Manufacturing Commercial Operations AI agents collection 2.0.2 2026-03-12
    Microsoft Azure AI Speech Spoke 1.0.1 2025-06-05
    Microsoft Azure AI Spoke 1.0.3 2025-01-30
    Microsoft Azure OEM Translator Service Spoke 4.0.2 2025-07-10
    Microsoft Azure OpenAI Generative AI Spoke 3.9.0 2026-03-12
    MID Guardian 1.0.4 2025-12-11
    Mobile Builder AI 27.4.7 2025-12-11
    Model Context Protocol Client 2.1.0 2026-03-12
    Model Context Protocol Server 1.2.2 2026-03-12
    Notifications Email Agents 1.0.10 2026-03-12
    Now Assist Admin Console 8.0.7 2026-03-12
    Now Assist Agents for requestor 3.2.0 2026-03-12
    Now Assist AI Agents 7.0.8 2026-03-19
    Now Assist AI Helper - Galileo Inside 2.1.2 2025-10-16
    Now Assist AI web agent 29.0.7 2025-12-11
    Now Assist Analytics 4.0.2 2026-03-12
    Now Assist Data Kit 7.0.7 2026-03-12
    Now Assist for Accounts Payable Operations (APO) 7.0.0 2026-03-12
    Now Assist for App Engine 28.2.7 2025-12-11
    Now Assist for Automation Center 1.0.5 2026-03-12
    Now Assist for code generation 28.5.13 2026-03-12
    Now Assist for Collaborative Work Management (CWM) 5.0.1 2026-03-12
    Now Assist for Complaint Case (CSM) 2.0.2 2026-03-12
    Now Assist for Configuration Management Database (CMDB) 3.0.2 2026-03-12
    Now Assist for CPQ 1.0.1 2026-03-12
    Now Assist for Creator 28.7.1 2026-03-12
    Now Assist for Customer Service Management (CSM) 12.0.0 2026-03-12
    Now Assist for Digital End-user Experience (DEX) 4.1.2 2026-04-09
    Now Assist for Employee Center Pro 1.1.9 2025-12-11
    Now Assist for Employee Experience 4.0.6 2026-03-12
    Now Assist for Enterprise Architecture (EA) 7.1.0 2026-03-12
    Now Assist for Field Service Management (FSM) 9.0.3 2026-03-12
    Now Assist for Financial Services Operations (FSO) 2.0.5 2026-01-20
    Now Assist for FSC Common 6.0.1 2026-03-12
    Now Assist for Hardware Asset Management 4.0.0 2026-03-12
    Now Assist for Health and Safety 1.3.0 2026-03-12
    Now Assist for HLA 1.0.1 2026-03-12
    Now Assist for HR Service Delivery (HRSD) 13.0.4 2026-03-12
    Now Assist for Impact 3.0.3 2026-03-12
    Now Assist for Integration Hub 2.2.1 2025-11-06
    Now Assist for IRM 22.0.0 2026-03-12
    Now Assist for IT Operations Management (ITOM) 2.6.0 2026-03-12
    Now Assist for IT Service Management (ITSM) 12.2.7 2026-03-12
    Now Assist for Legal Service Delivery 1.6.2 2026-03-12
    Now Assist for Manufacturing Commercial Operations (MCO) 2.0.1 2026-03-12
    Now Assist for Operational Sustainability 22.0.2 2026-03-12
    Now Assist for Order Management 2.0.3 2026-03-12
    Now Assist for OT Manager 3.3.0 2026-03-12
    Now Assist for OTSM 3.1.2 2026-03-12
    Now Assist for Platform 11.0.1 2026-03-12
    Now Assist for Platform for Requestor 3.0.1 2026-03-12
    Now Assist for Playbook 28.0.1 2025-12-11
    Now Assist for Privacy Management 22.0.1 2026-03-12
    Now Assist for Process Mining 2.6.5 2026-03-12
    Now Assist for Prompt Assistance 3.0.2 2026-03-12
    Now Assist for Public Sector Digital Services (PSDS) 2.0.3 2026-03-12
    Now Assist for Purchase Order Management (POM) 1.0.1 2026-03-12
    Now Assist for RPA Hub 5.0.4 2026-03-12
    Now Assist for RSM 1.3.0 2026-03-12
    Now Assist for Sales and Order Management for Telecommunications 2.0.4 2026-03-12
    Now Assist for Sales Force Automation (SFA) 1.1.0 2026-03-12
    Now Assist for Security Incident Response (SIR) 4.3.1 2026-03-12
    Now Assist for Security Incident Response integrations 1.1.1 2026-01-20
    Now Assist for Service Exchange 1.0.9 2026-03-12
    Now Assist for Software Asset Management (SAM) 5.3.3 2026-03-12
    Now Assist for Sourcing and Procurement Operations (SPO) 9.0.0 2026-03-12
    Now Assist for Spoke Generation 1.5.10 2025-12-11
    Now Assist for Strategic Portfolio Management (SPM) 9.0.1 2026-03-12
    Now Assist for Supplier Lifecycle Operations (SLO) 7.0.0 2026-03-12
    Now Assist for Talent 1.6.2 2026-03-12
    Now Assist for Telecommunications 1.0.5 2026-03-12
    Now Assist for Telecommunications, Media and Technology (TMT) 6.0.2 2026-03-12
    Now Assist for Third-Party Risk Management 22.0.8 2026-03-12
    Now Assist for Vault 1.0.4 2026-03-12
    Now Assist for Voice 4.0.3 2026-03-12
    Now Assist for Vulnerability Response 4.0.0 2026-01-20
    Now Assist for Workplace Service Delivery (WSD) 1.1.8 2026-03-12
    Now Assist for Zero Copy Connector 1.0.9 2025-12-11
    Now Assist in AI Search 16.0.8 2026-03-12
    Now Assist in Catalog Builder 7.0.1 2026-03-12
    Now Assist in Catalog item forms 1.2.5 2025-12-11
    Now Assist in Contract Management 2.1.0 2026-03-12
    Now Assist in Conversational Catalog Request 6.0.2 2026-03-12
    Now Assist in Document Intelligence 6.0.5 2026-03-12
    Now Assist in Document Management 2.0.5 2025-12-11
    Now Assist in Knowledge Management 30.7.3 2026-03-12
    Now Assist in Standard Ticket Page 1.0.6 2025-12-11
    Now Assist in Virtual Agent 16.0.5 2026-03-12
    Now Assist in Virtual Agent Configurations 11.0.5 2026-03-12
    Now Assist Platform Skills 2.4.3 2026-03-12
    Now Assist Skill Discovery and Execution 9.0.2 2026-03-12
    Now Assist Skill Kit 8.0.5 2026-03-12
    Now Assist Troubleshooting 4.0.2 2025-07-31
    OpenAI Generative AI Spoke 3.4.0 2025-07-31
    Platform AI Agents and Skills 12.0.12 2026-03-12
    prompt-management 1.0.11 2026-03-12
    Public Sector Digital Services AI Agent Collection 1.0.10 2025-12-11
    Query Generation 5.0.0 2026-03-12
    RAG for code generation 1.1.8 2026-03-12
    Recommendation template 22.0.1 2026-03-12
    RSM AI agent collection 1.3.0 2026-03-12
    Sales Development AI Agents 1.0.7 2025-12-11
    ServiceNow AI Lens 4.0.0 2026-03-12
    Summarization for Order Management 2.0.1 2026-03-12
    Summarization for Quote Management 1.0.1 2026-03-12
    Telecommunications Media and Technology AI agent collection 5.0.1 2026-03-12
    Test Generation 5.0.2 2026-03-12
    Theme Builder AI 1.0.4 2026-03-12
    UI Generation 28.2.14 2026-01-23
    Voice input for Now Assist 1.3.13 2025-12-11
    Workflow Data Fabric Hub 2.2.1 2026-01-20
    Zero Touch Service Desk 1.0.10 2026-03-12

    Suite version 28.8.20260417 - Zurich Patch 8

    Table 3. New or updated applications
    App name Version number Release notes
    @servicenow/sn-ai-engagement-experience 3.1.2 Fixed defect to Confirm button is present in autonomous mode and Incident going back to In progress from resolved state after confirming
    Build Agent (Trial) 2.1.7
    • Fixed
      • Improved connectivity and performance
    • Changed
      • Updated free prompts to 100
    Now Assist AI Agents 7.1.33

    Key benefits:

    • Enhanced Efficiency: Quickly access tailored action plans to reduce resolution times, boost productivity, and improve customer satisfaction.
    • Intelligent Guidance: Leverage historical data and AI-driven insights to receive reliable recommendations for the next best action.
    • Consistent Outcomes: Ensure quality and adherence to best practices by following structured, data-backed recommendations.
    • Seamless Experience: Easily configure AI agents with the right tools and agentic workflows for a smooth deployment.
    Now Assist context menu 3.3.7 Bug fixes:
    • Fix enlarged UI size in UI16 when Polaris is switched off
    • Change summarization is missing when Explain risk is also activated on the record
    Zero Touch Service Desk 2.0.8
    • Auto-posts a personalized reassignment message when a case is escalated to a human agent
    • Template resolution now follows a priority-based lookup: worker state table global fallback
    • Auto-eval dataset now tracks origin table and record for better test case traceability
    • Follow-up customer replies were incorrectly triggering TSE escalation due to sentiment mis-classification
    • Research Agent was not considering all configured sources and was skipping the Action Agent invocation
    • Pre-resolution validation was failing due to malformed condition strings
    • Activity note variables were missing from the Add Work Note topic block
    • Work notes were being posted without passing the confidence threshold check
    • Fallback assignment was not being applied correctly during TSE routing
    • Code-formatted work notes were losing HTML formatting on post
    • Legacy workflow records causing pipeline confusion have been cleaned up
    • Improved AI Specialist Dashboard
    • Only a purely negative sentiment now triggers TSE routing combined negative + follow-up no longer escalates
    • Fallback assignment is now configurable via Closure Agent inputs
    • Feedback logs are stored as structured JSON for better analytics traceability
    • Agent pipeline runs in non-interactive mode for reliable background execution
    • Various stability fixes across agent instructions, Flow Designer, ACLs, and topic blocks
    Table 4. Application versions carried forward (no changes)
    App name Version number Last updated
    Agentic Desktop 2.0.0 2026-03-12
    AI Agents for ACC 1.0.3 2026-04-09
    AI Agents for AIOps 1.8.2 2026-03-12
    AI Agents for Customer Success Management 2.7.2 2026-04-09
    AI Agents for Discovery 2.0.4 2026-04-09
    AI Agents for Domain Separation 1.0.5 2026-04-09
    AI Agents for Employee Experience 2.2.1 2026-04-09
    AI Agents for Health and Safety 1.3.1 2026-04-09
    AI Agents for ITAM 4.1.0 2026-04-09
    AI agents for Observability 5.0.4 2026-03-12
    AI Agents for Service Exchange Provider 1.0.12 2026-04-09
    AI agents for SLO 1.0.5 2026-03-12
    AI Agents for Workplace Service Delivery 3.2.0 2026-04-09
    AI Control Tower for Now Assist 3.1.0 2026-04-09
    AI Data Explorer 4.0.5 2026-03-12
    AI Enhanced Recommended Actions 1.0.1 2026-03-12
    AI Search RAG 6.0.1 2026-03-12
    AI Websearch 4.0.0 2026-03-12
    AIOps LEAP 3.2.1 2026-04-09
    Alert Assist 3.8.1 2026-03-12
    Amazon Bedrock Spoke 1.4.0 2026-03-12
    Analytics Generation 4.1.4 2026-04-09
    App Generation 28.3.11 2025-12-11
    App Summary 28.2.6 2025-12-11
    Assist Order Management AI Agent 1.0.1 2026-03-12
    ATF troubleshooting agent 1.0.6 2026-03-12
    Build Agent Premium 1.1.4 2026-04-09
    Care Team Operations AI agent collection 1.0.2 2026-04-09
    Catalog Conversational Coverage 6.0.1 2026-03-12
    Chat Recommendation 1.6.3 2026-04-09
    Chat Summarization for Virtual Agent 1.10.5 2026-04-09
    Complaint Case AI Agents collection 1.1.1 2026-04-09
    Conversation Evaluator 3.0.1 2026-03-12
    Conversation Improvement themes 1.0.7 2025-12-11
    Conversation Insights 3.0.0 2026-03-12
    Conversational Help 2.0.3 2026-03-12
    Conversational Studio 7.1.5 2026-04-09
    Conversational subflows and actions 29.2.2 2026-04-09
    CTO Voice AI Agents 1.0.2 2026-04-09
    Custom App Record Summarization 29.1.2 2026-04-09
    Customer Service Management AI agent collection 5.1.0 2026-04-09
    Customer Service RMA AI Agents 1.0.2 2026-03-12
    Dashboard and visualization export 1.3.5 2026-01-20
    DocIntel Vision AI Agent 1.0.2 2026-04-09
    Document Intelligence for Contract Management Content Pack 1.4.1 2026-03-12
    Dynamic Guidance 28.2.15 2026-04-09
    External content connectors - Now assist agent 1.0.4 2026-04-09
    Field Service Management AI agent collection 2.1.0 2026-04-09
    Financial Services Operations AI agent collection 3.0.3 2025-12-11
    Flow Designer GenAI 29.1.3 2026-03-12
    Flow Generation 28.3.3 2026-03-12
    Flow Summarization 28.3.4 2026-03-12
    Form data collector 2.0.0 2025-12-11
    Generative AI Controller 13.1.2 2026-04-09
    Google Gemini Spoke 1.6.0 2026-03-12
    GRC Common GenAI 22.0.3 2026-03-12
    GRC Shared GenAI 22.0.1 2026-03-12
    Group-Action Framework 6.1.2 2026-04-09
    HR Service Delivery AI agent collection 6.0.1 2026-04-09
    HR Talent AI Agent Collection 4.1.0 2026-04-09
    HR Voice AI Agents 2.2.1 2026-04-09
    IBM watsonx Spoke 1.0.4 2025-01-30
    Insights Clustering Utils 2.0.2 2026-03-12
    IRM Compliance GenAI 22.0.1 2026-03-12
    IRM Risk GenAI 22.0.1 2026-03-12
    IT Service Management AI agent collection 7.0.5 2026-04-09
    IT Service Management AI voice agent collection 1.2.0 2026-04-09
    ITOM AI Agents For Service Mapping 1.2.6 2026-03-12
    Knowledge Center 31.8.1 2026-04-09
    Knowledge Graph 7.1.2 2026-04-09
    List AI Experience 2.0.8 2026-03-12
    Manage Invoice Operations 1.0.2 2026-04-09
    Manage Order Operations 1.0.4 2026-04-09
    Manufacturing Commercial Operations AI agents collection 2.0.2 2026-03-12
    Microsoft Azure AI Speech Spoke 1.0.1 2025-06-05
    Microsoft Azure AI Spoke 1.0.3 2025-01-30
    Microsoft Azure OEM Translator Service Spoke 4.0.2 2025-07-10
    Microsoft Azure OpenAI Generative AI Spoke 3.10.0 2026-04-09
    MID Guardian 1.0.4 2025-12-11
    Mobile Builder AI 27.4.8 2026-04-09
    Model Context Protocol Client 2.1.0 2026-03-12
    Model Context Protocol Server 1.3.1 2026-04-09
    Notifications Email Agents 2.0.1 2026-04-09
    Now Assist Admin Console 9.0.5 2026-04-09
    Now Assist Agents for requestor 3.3.0 2026-04-09
    Now Assist AI Helper - Galileo Inside 2.1.2 2025-10-16
    Now Assist AI web agent 29.0.7 2025-12-11
    Now Assist Analytics 4.1.3 2026-04-09
    Now Assist Data Kit 7.1.2 2026-04-09
    Now Assist for Accounts Payable Operations (APO) 7.1.0 2026-04-09
    Now Assist for App Engine 29.1.2 2026-04-09
    Now Assist for Automation Center 1.1.2 2026-04-09
    Now Assist for Care Team Operations 1.0.3 2026-04-09
    Now Assist for code generation 28.5.19 2026-04-09
    Now Assist for Collaborative Work Management (CWM) 5.0.1 2026-03-12
    Now Assist for Complaint Case (CSM) 2.1.1 2026-04-09
    Now Assist for Configuration Management Database (CMDB) 3.2.1 2026-04-09
    Now Assist for Contract Analysis 1.0.6 2026-04-09
    Now Assist for CPQ 1.0.3 2026-04-09
    Now Assist for Creator 28.8.2 2026-04-09
    Now Assist for Customer Service Management (CSM) 12.1.0 2026-04-09
    Now Assist for Digital End-user Experience (DEX) 4.1.2 2026-04-09
    Now Assist for Employee Center Pro 1.1.9 2025-12-11
    Now Assist for Employee Experience 4.1.1 2026-04-09
    Now Assist for Enterprise Architecture (EA) 7.1.0 2026-03-12
    Now Assist for Field Service Management (FSM) 9.1.0 2026-04-09
    Now Assist for Financial Services Operations (FSO) 2.0.5 2026-01-20
    Now Assist for FSC Common 6.1.0 2026-04-09
    Now Assist for Hardware Asset Management 4.1.0 2026-04-09
    Now Assist for Health and Safety 1.3.1 2026-04-09
    Now Assist for HLA 1.0.1 2026-03-12
    Now Assist for HR Service Delivery (HRSD) 13.1.3 2026-04-09
    Now Assist for Impact 3.1.3 2026-04-09
    Now Assist for Integration Hub 2.2.1 2025-11-06
    Now Assist for IRM 22.0.0 2026-03-12
    Now Assist for IT Operations Management (ITOM) 2.6.9 2026-04-09
    Now Assist for IT Service Management (ITSM) 13.0.10 2026-04-09
    Now Assist for Legal Service Delivery 1.6.5 2026-04-09
    Now Assist for Manufacturing Commercial Operations (MCO) 2.0.1 2026-03-12
    Now Assist for Operational Sustainability 22.0.2 2026-03-12
    Now Assist for Order Management 2.0.7 2026-04-09
    Now Assist for OTSM 3.1.2 2026-03-12
    Now Assist for Platform 11.1.0 2026-04-09
    Now Assist for Platform for Requestor 3.0.1 2026-03-12
    Now Assist for Playbook 28.0.1 2025-12-11
    Now Assist for Privacy Management 22.0.1 2026-03-12
    Now Assist for Process Mining 2.6.5 2026-03-12
    Now Assist for Prompt Assistance 4.0.3 2026-04-09
    Now Assist for Public Sector Digital Services (PSDS) 2.0.3 2026-03-12
    Now Assist for Purchase Order Management (POM) 1.1.0 2026-04-09
    Now Assist for RPA Hub 5.0.4 2026-03-12
    Now Assist for RSM 1.3.0 2026-03-12
    Now Assist for Sales and Order Management for Telecommunications 2.0.7 2026-04-09
    Now Assist for Sales Force Automation (SFA) 1.1.1 2026-04-09
    Now Assist for Security Incident Response (SIR) 4.3.1 2026-03-12
    Now Assist for Security Incident Response integrations 1.1.1 2026-01-20
    Now Assist for Service Exchange 1.0.12 2026-04-09
    Now Assist for Setup 2.0.7 2026-04-09
    Now Assist for Setup Core 1.0.6 2026-04-09
    Now Assist for Software Asset Management (SAM) 7.0.0 2026-04-09
    Now Assist for Sourcing and Procurement Operations (SPO) 9.1.0 2026-04-09
    Now Assist for Spoke Generation 1.5.10 2025-12-11
    Now Assist for Strategic Portfolio Management (SPM) 9.1.0 2026-04-09
    Now Assist for Supplier Lifecycle Operations (SLO) 7.1.0 2026-04-09
    Now Assist for Talent 1.7.0 2026-04-09
    Now Assist for Telecommunications 1.1.5 2026-04-09
    Now Assist for Telecommunications, Media and Technology (TMT) 6.0.6 2026-04-09
    Now Assist for Third-Party Risk Management 22.0.9 2026-04-09
    Now Assist for Vault 1.0.4 2026-03-12
    Now Assist for Voice 4.1.2 2026-04-09
    Now Assist for Vulnerability Response 4.1.2 2026-04-09
    Now Assist for Workplace Service Delivery (WSD) 1.1.8 2026-03-12
    Now Assist for Zero Copy Connector 1.0.9 2025-12-11
    Now Assist in AI Search 16.1.3 2026-04-09
    Now Assist in Catalog Builder 7.1.0 2026-04-09
    Now Assist in Catalog item forms 1.2.5 2025-12-11
    Now Assist in Contract Management 2.1.3 2026-04-09
    Now Assist in Conversational Catalog Request 6.0.2 2026-03-12
    Now Assist in Document Intelligence 6.0.10 2026-04-09
    Now Assist in Document Management 2.0.5 2025-12-11
    Now Assist in Knowledge Management 30.8.0 2026-04-09
    Now Assist in Standard Ticket Page 1.0.6 2025-12-11
    Now Assist in Virtual Agent 17.0.12 2026-04-09
    Now Assist in Virtual Agent Configurations 12.0.2 2026-04-09
    Now Assist Platform Skills 2.4.3 2026-03-12
    Now Assist Skill Discovery and Execution 9.1.9 2026-04-09
    Now Assist Skill Kit 8.1.3 2026-04-09
    Now Assist Troubleshooting 4.0.2 2025-07-31
    OpenAI Generative AI Spoke 3.4.0 2025-07-31
    OT Manager Foundation 3.3.1 2026-04-09
    Platform AI Agents and Skills 12.1.8 2026-04-09
    prompt-management 1.0.11 2026-03-12
    Public Sector Digital Services AI Agent Collection 1.0.10 2025-12-11
    Query Generation 5.1.1 2026-04-09
    RAG for code generation 1.1.8 2026-03-12
    Recommendation template 22.0.1 2026-03-12
    RSM AI agent collection 1.3.0 2026-03-12
    Sales Development AI Agents 1.0.7 2025-12-11
    Screen Summarization 1.0.10 2026-04-09
    ServiceNow AI Lens 4.0.0 2026-03-12
    Summarization for Order Management 2.0.1 2026-03-12
    Summarization for Quote Management 1.1.0 2026-04-09
    Telecommunications Media and Technology AI agent collection 5.1.3 2026-04-09
    Test Generation 5.0.2 2026-03-12
    Theme Builder AI 1.0.4 2026-03-12
    UI Generation 28.2.14 2026-01-23
    Universal Request AI agent collection 1.0.7 2026-04-09
    Voice input for Now Assist 1.3.13 2025-12-11
    Workflow Data Fabric Hub 2.2.1 2026-01-20