---
sourceDocument: Store Version History Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/store-release-notes

 Release :

    - store

ft:locale :

    - en-US

ft:publication_title :

    - Store Version History Release Notes

ft:clusterId :

    - rnst

bundleId :

    - rnst


---

# Enterprise Model and Asset Classes release notes

# Enterprise Model and Asset Classes release notes {#ariaid-title1}

Release version: Store  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read  
Version history for the ITAM Enterprise and Asset Classes application on the ServiceNow Store.
Important:  
For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website.

## Version history

Version 2.17.1 - September 2026
:
    * New:
      * Added AI agent field hints (labels and help text) for ITAM and EAM tables---including enterprise content model tables, model-to-component relationships, and EAM asset import rows---to improve agent guidance.
      * Introduced default form and list views for Multimedia Production Equipment asset and model classes.
      {#store-rn-itam-enterprise-model-asset-classes__ul_xnc_rcr_lkc}
    * Changed: The Description field is now mandatory on the Enterprise Content Model Classification table.
    * Fixed: Applied non-Glide Cobalt true-up and ACL changes for the expanded product model and asset classes.

Version 2.16.2 - July 2026
:
    * New:
      * Added a new Graphics Processing Unit (GPU) model category with the following configuration. Please note that the CI class already exists, but this is to align with the enterprise architecture standard:
        * Model category name: Graphics Processing Unit
        * Parent model category: Server
        * Product model class: Hardware model (cmdb_hardware_product_model)
        * CMDB CI class: cmdb_ci_gpu
        * Asset class: Hardware (alm_hardware)
      * Created a new Multimedia Production Equipment General model category that is associated with the cmdb_ci_multimedia_production_equipmentCI class.
    * Changed: Renamed the UPS model category Uninterruptible Power Supply to distinguish it from an existing duplicate UPS model category.
    * Fixed:
      * Fixed the firmware install table to correctly reference discovered firmware model records during discovery operations.
      * Removed the incorrect association of cmdb_ci_multimedia_production_equipmentfrom the Multimedia Production Equipment model category.
    * Removed: Removed the association of cmdb_ci_multimedia_production_equipmentfrom the top-level Multimedia Production Equipment model category.

Version 2.16.1 - May 2026
:   In this version, an issue has been resolved where the Activity log displayed only the new value of a field (such as State) after an update, without showing the previous value or the change history.

Version 2.16.0 - March 2026
:
    * New tables added:
      * CMDB Asset CI Model Interoperability Configuration, where asset/CI and product model interoperability is defined.
      * CMDB Model Interoperability Type, which contains the list of interoperability types that can be selected when defining the relationships between assets/Cis and product models.
    * Changed: The existing Model Compatibility table now includes an optional reference to the CMDB Model Interoperability Type.
    * Fixed: Editing the Parent field on the Asset record is now restricted.

Version 2.15.0 - December 2025
:   New: The Investigative service model is added to classify investigative cases by offense type, such as fraud, assault, or cybercrime, based on standardized taxonomies like the FBI's NIBRS offense codes. This model is purpose-built for
    investigative case classifications. It aids in routing, reporting, and analytics, and supports both national standards and local agency needs.

Version 2.14.0 - November 2025
:
    * What's New:
      * 1. Introduced new Multimedia production equipment model categories. These model categories improve visibility, tracking, and management of complex assets used by broadcasters, studios, and production houses.
      *
        * Multimedia Production Equipment
        * Media Control and Routing Equipment
        * Contribution Equipment
        * Audio Production Equipment
        * Video Production Equipment
        * Video Playout Equipment
        * Video Precision Monitor
        * Signal Processor and Amplifier
        * Broadcast Sync Generator
        * Teleprompter
        * Production Camera
        * Stage and Studio Lighting
        {#store-rn-itam-enterprise-model-asset-classes__ul_std_hq2_dhc}
      * 2. Created the new Multimedia Production Equipment Model (sn_ent_mm_prod_equip_model) class and Multimedia Production Equipment Asset (sn_ent_mm_prod_equip_asset) class.
      {#store-rn-itam-enterprise-model-asset-classes__ul_q44_hq2_dhc}
    {#store-rn-itam-enterprise-model-asset-classes__ul_rms_gq2_dhc}

Version 1.0.1 - September 2022
:   App name was updated from
    Enterprise Model and Asset Classes to Expanded Model and Asset Classes{#store-rn-itam-enterprise-model-asset-classes__latest-store-rn-itam-enterprise-model-asset-classes}
{#store-rn-itam-enterprise-model-asset-classes__latest-store-rn-itam-enterprise-model-asset-classes}

Version 1.0.0 - August 2022
:   The Enterprise Model and
    Asset Classes app is the single source for all new, out-of-the-box, Enterprise model
    classes, asset classes, and model categories defined by ServiceNow. This app requires
    the installation of the Asset Management plugin (com.snc.asset_management).