Primary Data Integration with Oracle release notes

  • Release version: Store
  • Updated June 11, 2026
  • 2 minutes to read
    • Summarize
    Summarized using AI
    This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.

    Summary of Primary Data Integration with Oracle release notes

    The Primary Data Integration with Oracle application on the ServiceNow Store enables customers to integrate and synchronize critical Oracle EBS entity data with ServiceNow. This includes fetching entities such as legal entities, cost centers, GL accounts, conversion rates, currencies, purchasing organizations and groups, payment terms, plant addresses, suppliers, and inventory items. The integration supports both full and conditional data pulls, enhancing data accuracy and operational efficiency within ServiceNow.

    Show full answer Show less

    Key Features

    • Integration capabilities to retrieve and update Oracle EBS data including currencies, purchasing organizations, purchase groups, plant addresses, payment terms, legal entities, and FX rates.
    • Support for both full data pulls and conditional pulls to optimize data synchronization.
    • Implementation of granular system roles to manage access and security in accordance with updated directives.
    • Custom table implementations for inventory items, with mappings for external unique IDs and bank identification numbers to ensure data consistency.
    • Enhanced security measures such as disabling user-supplied JavaScript in guest sandboxes to protect against unauthorized script execution.
    • Improved error handling with job tracker records now reliably updating to failed states on internal server errors or similar issues.
    • Use of translation-friendly error messages via gs.getMessage to support multilingual environments.

    Version Highlights and Improvements

    • Version 3.0.0 (June 2026): Security enhancements including disabling JavaScript in guest sandbox and implementing Non-Glide Cobalt Raven ACLs for consistent access control; resolved job tracker update issues affecting multiple Oracle EBS subflows.
    • Version 1.5.0 (June 2026): Initial introduction of disabling user-supplied JavaScript in guest sandbox and fixing job tracker state updates for failed jobs.
    • Version 1.4.0 (December 2025): Added granular roles to system properties for better access management.
    • Version 1.3.0 (August 2025): Enhanced script error messages for translation and corrected ERP source configurations.
    • Version 1.2.0 (October 2024): Built core integration capabilities for multiple Oracle EBS entities with options for full or conditional pulls.
    • Version 1.1.1 (August 2024): Added support for fetching inventory items and mapping external unique IDs and bank identification numbers for supplier data.
    • Version 1.0.1 (July 2024): Initial release providing foundational Oracle EBS data fetch capabilities into ServiceNow.

    Practical Benefits for ServiceNow Customers

    By leveraging this application, ServiceNow customers can automate the synchronization of essential Oracle EBS master data into their ServiceNow environment, ensuring data consistency and reducing manual data entry errors. The enhanced security and access control features protect sensitive data and maintain compliance with organizational policies. Additionally, robust error handling and multilingual support improve operational reliability and user experience across diverse environments.

    Version history for the Primary Data Integration with Oracle application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 3.0.0 - June 2026 (Australia)
    • Fixed:
      • DIRS0000416: Enhanced security by disabling user-supplied JavaScript in the guest sandbox for Primary Data Integration with Oracle.
      • DIRS0000421:
        • Implemented Non-Glide Cobalt Raven ACLs within the product code for Primary Data Integration with Oracle.
        • Aligned and completed (“true-up”) related changes to ensure consistent ACL behavior across Oracle PDI components.
      • Resolved an issue where job tracker records were not updated to a failed state when an internal server error or similar error class occurred. The following Oracle EBS subflows were affected:
        • Fetch Currencies from Oracle EBS service
        • Fetch Payment terms from Oracle EBS service
        • Fetch Plant address from Oracle EBS service
        • Fetch Purchasing organizations from Oracle EBS service
        • Fetch FX rates from Oracle EBS service
        • Fetch Legal entities from Oracle EBS service
        • Fetch Purchase groups from Oracle EBS service
    Version 1.5.0 - June 2026
    • Fixed:
      • DIRS0000416 — Disabled user-supplied JavaScript in the Guest Sandbox for Primary Data Integration with Oracle.
      • Resolved an issue where job tracker records were not updated to a failed state when an internal server error or similar error class occurred. The following Oracle EBS subflows were affected:
        • Fetch Currencies from Oracle EBS service
        • Fetch Payment Terms from Oracle EBS service
        • Fetch Plant Address from Oracle EBS service
        • Fetch Purchasing Organizations from Oracle EBS service
        • Fetch FX Rates from Oracle EBS service
        • Fetch Legal Entities from Oracle EBS service
        • Fetch Purchase Groups from Oracle EBS service
    Version 1.4.0 - December 2025
    Changed: Added granular roles to system properties in accordance with new directives.
    Version 1.3.0 - August 2025
    • Fixed:
      • All error messages in the script have been updated to use gs.getMessage for translation purposes.
      • The ERP Source field in ERP Source Configuration has been updated with the correct ERP Source record for Oracle.
    Version 1.2.0 - October 2024
    • Built Integration capabilities with Oracle EBS and ServiceNow to perform the following actions on the entities:
      • Look up and pull currencies
      • Look up Purchasing Org
      • Look up Purchase Group
      • Look up Plant Address
    • All of these have the option to do a full pull or a conditional pull.
    Version 1.1.1 - August 2024
    • New:
      • Fetch Inventory Items
      • Custom Table implementation for Username and Responsibility Implementation
      • Operating Unit Primary Data Implementation
      • Fetch Suppliers Subflow - External Unique Id mapping in the table: sn_fcms_intg_office_location_stage and Bank Identification Number mapping in the table: sn_fcms_intg_supplier_payment_inbound_stage
    Version 1.0.1 - July 2024
    This application provides customers the ability to fetch entity data like legal entity, cost center, GL accounts, Conversion Rates, Currencies, Purchasing Org, Purchasing Group, Payment Terms, Plant address, Supplier from Oracle EBS into ServiceNow.