---
sourceDocument: Store Version History Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/store-release-notes

 Release :

    - store

ft:locale :

    - en-US

ft:publication_title :

    - Store Version History Release Notes

ft:clusterId :

    - rnst

bundleId :

    - rnst


---

# Targeted Communications release notes

# Targeted Communications release notes {#ariaid-title1}

Release version: Store  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Version history for the ServiceNow® Targeted Communications application on the ServiceNow Store.
Important:  
For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website.

Version 30.4.1 - September 2026
:
    * Changed: Business Organization recipient lists can now be created and attached to major cases. Users can generate recipient lists for all affected business locations and link them directly to major cases, enabling targeted communications and streamlined case management.
    * Fixed: Fixed an issue where users with publication admin role were unable to view or modify publication workflows
    {#store-rn-csm-targeted-communications__ul_snw_55q_lkc}

Version 30.3.1 - September 2026
:   Fixed: Defect fixes

Version 30.2.0 - August 2026
:   This release includes an internal UI framework migration to Fluent with no functional or user-facing changes.

Version 30.1.0 - May 2026
:   Changed: Introduced query‑range ACLs for Targeted Communications to enforce stronger query‑level data access controls.

Version 30.0.0 - March 2026
:
    * Targeted Communications application allows organizations to send personalized messages, articles, and email notifications to specific internal and external audiences
    * Feature designed for proactive and reactive communication, such as notifying customers about service outages or product updates