March 05 2026 Now Assist Suite release notes

  • Release version: Store
  • Updated April 23, 2026
  • 13 minutes to read

    • Now Assist Suite version and compatibility information for the March 05 2026 release on the ServiceNow Store.

    Note: Now Assist Suite versions are cumulative. For app version updates that have been carried forward from previous releases, refer to the release notes page for the application's "Last updated" date or the ServiceNow Store app listing. See Now Assist suite versions in the Application Manager for more details.

    Suite version 27.11.5 - Yokohama Patch 11

    Table 1. New or updated applications
    App name Version number Release notes
    AI Agents for Service Exchange Provider 1.0.5 Fixed (Patch Release): Service bridge name change in Agentic AI to Service Exchange
    HR Voice AI Agents 2.1.4
    • New
      • Search Navigation agent (KB-guided self-service via voice)
      • Multilingual Support (gs.getMessageLang() for HR Voice agents
    Microsoft Azure AI Speech Spoke 1.0.1 Fixed - ACLs for voice input being sent to NowLLM
    Now Assist Admin Console 7.0.19 As part of this release: Read only fields will be now "strict" read only in general now assist skill tables.With this change tables cannot be updated by using client scripts, browser consoles etal
    Now Assist Analytics 3.0.6
    • New: Analytics tab in Assistant Designer enables you to monitor assistant performance, user adoption and engagement, sentiment (inferred CSAT, effort score, etc,), and voice analytics across assistants and channels (Now Assist in Virtual Agent and Now Assist panel).
    • Changed: User search analyzer dashboard page has been updated with new visualizations.
    • Fixed: Defects
    • Removed: Value insights dashboard page in Now Assist Analytics
    Now Assist for Creator 27.7.1 Removed: Spoke Generation has been removed from the Now Assist for Creator Bundle and will be a separately installed app on the ServiceNow Store.
    Now Assist for Service Exchange 1.0.5 Fixed (Patch Release): Service bridge name change in genai to Service Exchange
    Now Assist for Telecommunications, Media, and Technology (TMT) 5.1.9 Removing now assist for SOMT dependency.
    Table 2. Application versions carried forward (no changes)
    App name Version number Last updated
    @servicenow/sn-ai-engagement-experience 2.0.10 2025-12-11
    Agentic Desktop 1.0.0 2025-12-11
    AI Agents for ACC 1.0.0 2025-12-11
    AI Agents for AIOps 1.5.2 2025-12-11
    AI Agents for Customer Success Management 2.6.6 2026-01-20
    AI Agents for Discovery 1.0.2 2025-12-11
    AI Agents for Employee Experience 2.0.3 2025-12-11
    AI Agents for Health and Safety 1.1.2 2025-10-16
    AI Agents for ITAM 3.0.1 2025-12-11
    AI agents for Observability 3.1.3 2025-12-11
    AI Agents for Service Exchange Provider 1.0.5 2026-02-05
    AI Agents for Workplace Service Delivery 3.0.3 2025-12-11
    AI Agents Platform Usecase 1.0.5 2025-03-12
    AI Control Tower for Now Assist 2.0.1 2025-12-11
    AI Data Explorer 1.12.6 2026-01-20
    AI Search RAG 5.0.8 2026-01-20
    AI Websearch 3.0.5 2026-01-20
    AIOps LEAP 2.3.2 2025-12-11
    Alert Assist 3.5.2 2025-12-11
    Amazon Bedrock Spoke 1.3.2 2025-12-11
    Analytics Generation 4.0.3 2025-12-11
    App Generation 28.1.13 2026-01-20
    App Summary 27.4.1 2026-01-20
    Build Agent 1.3.11 2026-01-20
    Catalog Conversational Coverage 5.2.5 2025-12-11
    Chat Recommendation 1.5.4 2025-12-11
    Chat Summarization for Virtual Agent 1.8.15 2025-12-11
    Conversation Evaluator 2.0.5 2026-01-20
    Conversation Improvement themes 1.0.7 2025-12-11
    Conversation Insights 2.0.2 2025-12-11
    Conversational Help 2.0.1 2025-09-10
    Conversational Studio 6.0.6 2025-12-11
    Conversational subflows and actions 28.2.7 2026-01-06
    Customer Service Management AI agent collection 4.0.0 2025-12-11
    Dashboard and visualization export 1.2.2 2025-12-11
    DocIntel Vision AI Agent 0.1.8 2025-12-11
    Document Intelligence for Contract Management Content Pack 1.3.1 2025-12-11
    Field Service Management AI agent collection 1.0.3 2025-12-11
    Financial Services Operations AI agent collection 1.1.0 2026-01-20
    Flow Designer GenAI 28.2.3 2025-12-11
    Flow Generation 27.4.1 2026-01-20
    Flow Summarization 27.4.1 2026-01-20
    Form data collector 1.1.1 2026-01-20
    Generative AI Controller 12.0.16 2026-01-23
    Google Gemini Spoke 1.5.3 2025-12-11
    GRC Common GenAI 21.1.8 2025-12-11
    GRC Shared GenAI 21.1.8 2025-12-11
    Group-Action Framework 5.0.4 2025-12-11
    HR Service Delivery AI agent collection 5.0.9 2025-12-11
    HR Talent AI Agent Collection 3.0.0 2025-12-11
    HR Voice AI Agents 2.1.4 2026-02-05
    IBM watsonx Spoke 1.0.4 2025-01-30
    Insights Clustering Utils 1.0.3 2025-12-11
    IRM Compliance GenAI 21.1.6 2025-12-11
    IRM Risk GenAI 21.1.6 2025-12-11
    IT Service Management AI agent collection 4.3.1 2026-01-20
    IT Service Management AI voice agent collection 1.1.4 2025-12-11
    ITOM AI Agents For Service Mapping 1.2.5 2025-12-11
    Knowledge Center 29.0.1 2026-01-07
    Knowledge Graph 6.0.6 2025-12-11
    List AI Experience 1.1.14 2026-01-20
    Manage Order Operations 1.0.3 2026-01-20
    Microsoft Azure AI Speech Spoke 1.0.1 2025-06-05
    Microsoft Azure AI Spoke 1.0.3 2025-01-30
    Microsoft Azure OEM Translator Service Spoke 4.0.2 2025-07-10
    Microsoft Azure OpenAI Generative AI Spoke 3.8.1 2025-12-11
    MID Guardian 1.0.4 2025-12-11
    Mobile Builder AI 27.4.7 2025-12-11
    Model Context Protocol Client 1.2.4 2025-12-11
    Model Context Protocol Server 1.1.3 2026-01-22
    Notifications Email Agents 1.0.7 2025-12-11
    Now Assist Admin Console 7.0.19 2026-02-05
    Now Assist Agents for requestor 3.0.9 2026-01-20
    Now Assist AI Agents 6.0.24 2026-03-03
    Now Assist AI Helper - Galileo Inside 2.1.2 2025-10-16
    Now Assist AI web agent 28.0.4 2025-09-10
    Now Assist Analytics 3.0.6 2026-02-05
    Now Assist context menu 3.1.1 2026-01-22
    Now Assist Data Kit 6.0.8 2026-01-20
    Now Assist for Accounts Payable Operations (APO) 6.0.1 2025-12-11
    Now Assist for App Engine 28.1.0 2025-09-10
    Now Assist for code generation 28.5.10 2026-01-20
    Now Assist for Collaborative Work Management (CWM) 4.0.1 2025-12-11
    Now Assist for Configuration Management Database (CMDB) 2.4.1 2025-10-16
    Now Assist for Creator 27.7.1 2026-02-05
    Now Assist for Customer Service Management (CSM) 11.1.0 2026-01-20
    Now Assist for Employee Center Pro 1.1.9 2025-12-11
    Now Assist for Employee Experience 3.0.10 2025-12-11
    Now Assist for Enterprise Architecture (EA) 6.0.1 2025-10-16
    Now Assist for Environmental, Social, and Governance (ESG) 21.1.6 2025-12-11
    Now Assist for Field Service Management (FSM) 8.0.5 2025-12-11
    Now Assist for Financial Services Operations (FSO) 1.2.1 2026-01-20
    Now Assist for FSC Common 5.0.0 2025-12-11
    Now Assist for Hardware Asset Management 3.0.1 2025-12-11
    Now Assist for Health and Safety 1.1.2 2025-10-16
    Now Assist for HR Service Delivery (HRSD) 12.0.7 2025-12-11
    Now Assist for Impact 2.0.18 2025-12-11
    Now Assist for Integration Hub 2.2.1 2025-11-06
    Now Assist for IRM 21.1.6 2025-12-11
    Now Assist for IT Operations Management (ITOM) 2.4.5 2025-12-11
    Now Assist for IT Service Management (ITSM) 11.3.2 2026-01-20
    Now Assist for Legal Service Delivery 1.5.6 2026-01-20
    Now Assist for Order Management 1.0.2 2026-01-20
    Now Assist for Platform 10.0.3 2025-12-11
    Now Assist for Platform for Requestor 2.0.6 2025-12-11
    Now Assist for Playbook 28.0.1 2025-12-11
    Now Assist for Privacy Management 21.1.4 2025-12-11
    Now Assist for Process Mining 1.2.6 2026-01-20
    Now Assist for Prompt Assistance 2.0.7 2026-01-20
    Now Assist for Public Sector Digital Services (PSDS) 1.2.4 2025-12-11
    Now Assist for RPA Hub 3.3.1 2026-01-20
    Now Assist for Sales and Order Management (SOM) 1.0.6 2026-01-20
    Now Assist for Sales and Order Management for Telecommunications 1.0.2 2026-01-20
    Now Assist for Security Incident Response (SIR) 4.2.1 2026-01-20
    Now Assist for Service Exchange 1.0.5 2026-02-05
    Now Assist for Software Asset Management (SAM) 4.4.5 2026-01-20
    Now Assist for Sourcing and Procurement Operations (SPO) 8.0.0 2025-12-11
    Now Assist for Spoke Generation 1.5.10 2025-12-11
    Now Assist for Strategic Portfolio Management (SPM) 8.0.0 2025-12-11
    Now Assist for Supplier Lifecycle Operations (SLO) 6.0.2 2025-12-24
    Now Assist for Talent 1.5.1 2025-12-11
    Now Assist for Telecommunications, Media and Technology (TMT) 5.1.9 2026-02-05
    Now Assist for Third-Party Risk Management 21.1.5 2025-12-11
    Now Assist for Voice 2.0.9 2025-12-11
    Now Assist for Vulnerability Response 3.0.1 2025-12-11
    Now Assist for Workplace Service Delivery (WSD) 1.1.5 2025-12-11
    Now Assist in AI Search 15.1.0 2026-01-20
    Now Assist in Catalog Builder 6.0.7 2026-01-20
    Now Assist in Catalog item forms 1.2.5 2025-12-11
    Now Assist in Contract Management 2.0.5 2025-12-11
    Now Assist in Conversational Catalog Request 5.2.23 2026-01-20
    Now Assist in Document Intelligence 5.0.7 2025-12-11
    Now Assist in Document Management 2.0.5 2025-12-11
    Now Assist in Knowledge Management 29.4.11 2025-12-11
    Now Assist in Standard Ticket Page 1.0.6 2025-12-11
    Now Assist in Virtual Agent 13.0.12 2025-12-31
    Now Assist in Virtual Agent Configurations 8.0.7 2025-12-11
    Now Assist Platform Skills 2.3.2 2025-12-11
    Now Assist Skill Discovery and Execution 8.0.13 2025-12-11
    Now Assist Skill Kit 7.0.14 2026-03-03
    Now Assist Troubleshooting 4.0.2 2025-07-31
    OpenAI Generative AI Spoke 3.4.0 2025-07-31
    Platform AI Agents and Skills 11.5.6 2026-02-12
    Public Sector Digital Services AI Agent Collection 1.0.10 2025-12-11
    Query Generation 4.0.5 2025-12-16
    RAG for code generation 1.1.7 2025-12-11
    Recommendation template 21.1.3 2025-12-11
    Sales Development AI Agents 1.0.7 2025-12-11
    ServiceNow AI Lens 3.0.1 2025-12-11
    Summarization for Order Management 1.0.2 2025-12-11
    Telecommunications Media and Technology AI agent collection 4.0.5 2026-01-20
    Test Generation 4.0.11 2025-12-11
    UI Generation 27.3.5 2025-10-16
    Voice input for Now Assist 1.3.13 2025-12-11

    Suite version 28.5.4 - Zurich Patch 5

    Table 3. New or updated applications
    App name Version number Release notes
    AI Agents for AIOps 1.7.2 Fixed: Fixed automatic execution for new instances.
    Alert Assist 3.7.2
    • Fixed:
      • Fixing skill association to ITOM skill group
      • Fixing KB summarization and root cause analysis skill with NowLLM
    Complaint Case AI Agents collection 1.0.3 Complaint Case AI Agents : Update fields tool allows arbitrary field modification.
    Microsoft Azure AI Speech Spoke 1.0.1 Fixed - ACLs for voice input being sent to NowLLM
    Now Assist Admin Console 7.0.19 As part of this release: Read only fields will be now "strict" read only in general now assist skill tables.With this change tables cannot be updated by using client scripts, browser consoles etal
    Now Assist for Complaint Case (CSM) 1.0.3 No Features delivered via this application, it is a wrapper for the Complaint Case AI Agent collection.
    Now Assist for Creator 27.7.1 Removed: Spoke Generation has been removed from the Now Assist for Creator Bundle and will be a separately installed app on the ServiceNow Store.
    Now Assist for IT Operations Management (ITSM) 2.5.1
    • Fixed:
      • Fixing automatic execution in new instances
      • Fixing knowledge summarization and probable root cause with Now LLM
      • Fixing skill group definition for ITOM skills
    Table 4. Application versions carried forward (no changes)
    App name Version number Last updated
    @servicenow/sn-ai-engagement-experience 2.1.4 2026-01-20
    Agentic Desktop 1.0.0 2025-12-11
    AI Agents for ACC 1.0.0 2025-12-11
    AI Agents for AIOps 1.7.2 2026-02-05
    AI Agents for Customer Success Management 2.6.3 2025-12-11
    AI Agents for Discovery 1.0.2 2025-12-11
    AI Agents for Employee Experience 2.0.3 2025-12-11
    AI Agents for Health and Safety 1.2.0 2026-01-20
    AI Agents for ITAM 3.0.1 2025-12-11
    AI agents for Observability 4.0.4 2026-01-20
    AI Agents for Service Bridge Provider 1.0.2 2025-10-16
    AI Agents for Workplace Service Delivery 3.0.3 2025-12-11
    AI Control Tower for Now Assist 2.0.1 2025-12-11
    AI Data Explorer 1.22.5 2025-12-16
    AI Search RAG 5.0.8 2026-01-20
    AI Websearch 3.0.5 2026-01-20
    AIOps LEAP 3.0.0 2026-01-20
    Alert Assist 3.7.2 2026-02-05
    Amazon Bedrock Spoke 1.3.2 2025-12-11
    Analytics Generation 4.0.3 2025-12-11
    App Generation 28.3.11 2025-12-11
    App Summary 28.2.6 2025-12-11
    ATF troubleshooting agent 1.0.3 2025-12-11
    Build Agent 1.4.4 2026-01-20
    Catalog Conversational Coverage 5.2.5 2025-12-11
    Chat Recommendation 1.5.4 2025-12-11
    Chat Summarization for Virtual Agent 1.8.15 2025-12-11
    Complaint Case AI Agents collection 1.0.3 2026-02-05
    Conversation Evaluator 2.0.5 2026-01-20
    Conversation Improvement themes 1.0.7 2025-12-11
    Conversation Insights 2.0.2 2025-12-11
    Conversational Help 2.0.1 2025-09-10
    Conversational Studio 6.0.6 2025-12-11
    Conversational subflows and actions 28.2.7 2026-01-06
    Custom App Record Summarization 28.2.11 2025-12-11
    Customer Service Management AI agent collection 4.0.0 2025-12-11
    Dashboard and visualization export 1.3.5 2026-01-20
    DocIntel Vision AI Agent 0.1.8 2025-12-11
    Document Intelligence for Contract Management Content Pack 1.3.1 2025-12-11
    Field Service Management AI agent collection 1.0.3 2025-12-11
    Financial Services Operations AI agent collection 3.0.3 2025-12-11
    Flow Designer GenAI 28.2.3 2025-12-11
    Flow Generation 28.2.5 2025-12-11
    Flow Summarization 28.2.4 2025-12-11
    Form data collector 2.0.0 2025-12-11
    Generative AI Controller 12.0.16 2026-01-23
    Google Gemini Spoke 1.5.3 2025-12-11
    GRC Common GenAI 21.1.8 2025-12-11
    GRC Shared GenAI 21.1.8 2025-12-11
    Group-Action Framework 5.0.4 2025-12-11
    HR Service Delivery AI agent collection 5.0.9 2025-12-11
    HR Talent AI Agent Collection 3.0.0 2025-12-11
    HR Voice AI Agents 2.0.5 2025-12-11
    IBM watsonx Spoke 1.0.4 2025-01-30
    Insights Clustering Utils 1.0.3 2025-12-11
    IRM Compliance GenAI 21.1.6 2025-12-11
    IRM Risk GenAI 21.1.6 2025-12-11
    IT Service Management AI agent collection 5.1.2 2026-01-20
    IT Service Management AI voice agent collection 1.1.4 2025-12-11
    ITOM AI Agents For Service Mapping 1.2.5 2025-12-11
    Knowledge Center 31.0.8 2025-12-11
    Knowledge Graph 6.1.0 2026-01-20
    List AI Experience 1.1.14 2026-01-20
    Manage Order Operations 1.0.2 2025-12-11
    Manufacturing Commercial Operations AI agents collection 1.0.1 2025-12-11
    Microsoft Azure AI Speech Spoke 1.0.1 2025-06-05
    Microsoft Azure AI Spoke 1.0.3 2025-01-30
    Microsoft Azure OEM Translator Service Spoke 4.0.2 2025-07-10
    Microsoft Azure OpenAI Generative AI Spoke 3.8.1 2025-12-11
    MID Guardian 1.0.4 2025-12-11
    Mobile Builder AI 27.4.7 2025-12-11
    Model Context Protocol Client 1.2.4 2025-12-11
    Model Context Protocol Server 1.1.3 2026-01-22
    Notifications Email Agents 1.0.7 2025-12-11
    Now Assist Admin Console 7.0.19 2026-02-05
    Now Assist Agents for requestor 3.0.9 2026-01-20
    Now Assist AI Agents 6.1.11 2026-03-03
    Now Assist AI Helper - Galileo Inside 2.1.2 2025-10-16
    Now Assist AI web agent 29.0.7 2025-12-11
    Now Assist Analytics 3.2.0 2026-01-20
    Now Assist context menu 3.1.1 2026-01-22
    Now Assist Data Kit 6.0.8 2026-01-20
    Now Assist for Accounts Payable Operations (APO) 6.0.1 2025-12-11
    Now Assist for App Engine 28.2.7 2025-12-11
    Now Assist for code generation 28.5.10 2026-01-20
    Now Assist for Collaborative Work Management (CWM) 4.0.1 2025-12-11
    Now Assist for Complaint Case (CSM) 1.0.3 2026-02-05
    Now Assist for Configuration Management Database (CMDB) 2.5.3 2026-01-20
    Now Assist for Creator 28.6.1 2026-02-05
    Now Assist for Customer Service Management (CSM) 11.1.0 2026-01-20
    Now Assist for Employee Center Pro 1.1.9 2025-12-11
    Now Assist for Employee Experience 3.0.10 2025-12-11
    Now Assist for Enterprise Architecture (EA) 7.0.3 2026-01-20
    Now Assist for Environmental, Social, and Governance (ESG) 21.1.6 2025-12-11
    Now Assist for Field Service Management (FSM) 8.0.5 2025-12-11
    Now Assist for Financial Services Operations (FSO) 2.0.5 2026-01-20
    Now Assist for FSC Common 5.0.0 2025-12-11
    Now Assist for Hardware Asset Management 3.0.1 2025-12-11
    Now Assist for Health and Safety 1.2.0 2026-01-20
    Now Assist for HR Service Delivery (HRSD) 12.0.7 2025-12-11
    Now Assist for Impact 2.0.18 2025-12-11
    Now Assist for Integration Hub 2.2.1 2025-11-06
    Now Assist for IRM 21.1.6 2025-12-11
    Now Assist for IT Operations Management (ITOM) 2.5.1 2026-02-05
    Now Assist for IT Service Management (ITSM) 12.1.1 2026-01-20
    Now Assist for Legal Service Delivery 1.5.6 2026-01-20
    Now Assist for Manufacturing Commercial Operations (MCO) 1.0.1 2025-12-11
    Now Assist for Order Management 1.0.1 2026-01-20
    Now Assist for OT Manager 3.1.0 2025-12-11
    Now Assist for Platform 10.0.3 2025-12-11
    Now Assist for Platform for Requestor 2.0.6 2025-12-11
    Now Assist for Playbook 28.0.1 2025-12-11
    Now Assist for Privacy Management 21.1.4 2025-12-11
    Now Assist for Process Mining 2.6.2 2025-12-11
    Now Assist for Prompt Assistance 2.0.7 2026-01-20
    Now Assist for Public Sector Digital Services (PSDS) 1.2.4 2025-12-11
    Now Assist for RPA Hub 5.0.2 2025-12-11
    Now Assist for RSM 1.2.0 2025-12-11
    Now Assist for Sales and Order Management (SOM) 1.0.6 2026-01-20
    Now Assist for Sales and Order Management for Telecommunications 1.0.1 2025-12-11
    Now Assist for Security Incident Response (SIR) 4.2.1 2026-01-20
    Now Assist for Security Incident Response integrations 1.1.1 2026-01-20
    Now Assist for Service Bridge 1.0.2 2025-10-16
    Now Assist for Software Asset Management (SAM) 5.2.4 2025-12-11
    Now Assist for Sourcing and Procurement Operations (SPO) 8.0.0 2025-12-11
    Now Assist for Spoke Generation 1.5.10 2025-12-11
    Now Assist for Strategic Portfolio Management (SPM) 8.0.0 2025-12-11
    Now Assist for Supplier Lifecycle Operations (SLO) 6.0.2 2025-12-24
    Now Assist for Talent 1.5.1 2025-12-11
    Now Assist for Telecommunications, Media and Technology (TMT) 5.1.7 2025-12-11
    Now Assist for Third-Party Risk Management 21.1.5 2025-12-11
    Now Assist for Vault 1.0.3 2025-12-11
    Now Assist for Voice 2.1.6 2026-01-20
    Now Assist for Vulnerability Response 4.0.0 2026-01-20
    Now Assist for Workplace Service Delivery (WSD) 1.1.5 2025-12-11
    Now Assist for Zero Copy Connector 1.0.9 2025-12-11
    Now Assist in AI Search 15.1.0 2026-01-20
    Now Assist in Catalog Builder 6.0.7 2026-01-20
    Now Assist in Catalog item forms 1.2.5 2025-12-11
    Now Assist in Contract Management 2.0.5 2025-12-11
    Now Assist in Conversational Catalog Request 5.2.23 2026-01-20
    Now Assist in Document Intelligence 5.0.7 2025-12-11
    Now Assist in Document Management 2.0.5 2025-12-11
    Now Assist in Knowledge Management 29.4.11 2025-12-11
    Now Assist in Standard Ticket Page 1.0.6 2025-12-11
    Now Assist in Virtual Agent 14.0.1 2026-01-20
    Now Assist in Virtual Agent Configurations 8.0.7 2025-12-11
    Now Assist Platform Skills 2.3.2 2025-12-11
    Now Assist Skill Discovery and Execution 8.0.13 2025-12-11
    Now Assist Skill Kit 7.0.14 2026-03-03
    Now Assist Troubleshooting 4.0.2 2025-07-31
    OpenAI Generative AI Spoke 3.4.0 2025-07-31
    Platform AI Agents and Skills 11.5.4 2026-01-20
    Public Sector Digital Services AI Agent Collection 1.0.10 2025-12-11
    Query Generation 4.0.5 2025-12-16
    RAG for code generation 1.1.7 2025-12-11
    Recommendation template 21.1.3 2025-12-11
    RSM AI agent collection 1.2.0 2025-12-11
    Sales Development AI Agents 1.0.7 2025-12-11
    ServiceNow AI Lens 3.0.1 2025-12-11
    Summarization for Order Management 1.0.2 2025-12-11
    Telecommunications Media and Technology AI agent collection 4.0.4 2025-12-11
    Test Generation 4.0.11 2025-12-11
    UI Generation 28.2.14 2026-01-23
    Voice input for Now Assist 1.3.13 2025-12-11
    Zero Touch Service Desk 1.0.7 2026-02-11