---
sourceDocument: Store Version History Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/store-release-notes

 Release :

    - store

ft:locale :

    - en-US

ft:publication_title :

    - Store Version History Release Notes

ft:clusterId :

    - rnst

bundleId :

    - rnst


---

# Technician driven sales with Field Service release notes

# Technician driven sales with Field Service release notes {#ariaid-title1}

Release version: Store  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Version history for the ServiceNow® Technician driven sales with Field Service application on the ServiceNow Store.
Important:  
For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website.

Version 30.1.8 - September 2026
:   Fluent conversion changes

Version 29.1.2 - March 2026
:
    * Technician-Driven Sales lets field service technicians create and track sales opportunities directly from their mobile app while on-site, capturing upsell, cross-sell, and replacement opportunities at the moment they're identified, not hours later in a post-visit report.
    * Technicians can log opportunities based on what they observe and hear during a service call. Those opportunities are immediately visible to sales teams for follow-up, replacing manual handoffs and the revenue that typically falls through the gap between field and office.
    * Built into the mobile experience technicians already use, opportunity creation adds no separate workflow or tool. Just a direct path from on-site observation to tracked pipeline.
    {#store-rn-fsm-technician-driven-sales-field-service__ul_mry_gt1_n3c}