Product Capability Core release notes

  • Release version: Store
  • Updated June 11, 2026
  • 2 minutes to read
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    Summary of Product Capability Core release notes

    The Product Capability Core application on the ServiceNow platform allows organizations to define and manage product capabilities linked to product models. This application helps articulate the functions and outcomes that products are designed to deliver, enabling businesses to communicate value, guide development, measure adoption, and align product capabilities with business objectives.

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    Key Features

    • Fine-Grained Capabilities within a Product: Directly associate detailed capabilities with specific products, including secondary capabilities linked under primary capabilities for granular management.
    • Capabilities Spanning Multiple Products: Support capabilities shared across multiple products, allowing secondary capabilities to belong to various primary capabilities, illustrating complex many-to-many relationships.
    • Platform Compliance and Security: Recent releases focus on compliance with platform-wide security directives, including default-deny agentic AI ACLs, cross-scope access enforcement, CSRF protection on public APIs, and embedded query ACLs within the source code to simplify audits.
    • Platform Readiness: Support for Java 21 compilation and framework upgrades ensures the application remains compatible with the latest ServiceNow platform standards.
    • Accessibility: Compliance with WCAG 2.2 AA standards and support for 400% zoom and reflow enhance usability for all users.
    • License Free Plugin: Since version 1.2.6 (September 2025), the plugin is provided as license free, simplifying deployment and adoption.

    Key Outcomes for ServiceNow Customers

    • Clear definition and management of product capabilities aligned with product models, improving communication of product value.
    • Ability to structure and relate capabilities both within individual products and across multiple products, supporting complex product portfolios.
    • Enhanced security and compliance reduce risks and simplify audits when upgrading or installing the application.
    • Ongoing platform compatibility ensures smooth operation with the latest ServiceNow releases and technologies.
    • Improved accessibility supports inclusive user experiences, meeting modern standards.
    • Cost savings and easier adoption due to the license free nature of the plugin.

    Version history for the Product Capability Core application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 1.7.6 - June 2026 (Australia)
    • No new features are being released in this version. This release focuses on platform compliance, security hardening, and quality improvements to keep the application current with the latest platform standards.
      • Platform compliance — Updates to meet platform-wide security directives including default-deny agentic AI ACLs, cross-scope access enforcement, and CSRF protection on public APIs.
      • Security & ACL hardening — Embedded query ACLs directly into product source code, eliminating the need for customers to re-run audits after install or upgrade.
      • Platform readiness — Java 21 compile support and related framework upgrades to stay current with the underlying platform.
      • Accessibility — WCAG 2.2 AA + 400% zoom/reflow support — Now meets the accessibility bar for this release.
    Version 1.7.4 - June 2026 (Zurich)
      • No new features are being released in this version. This release focuses on platform compliance, security hardening, and quality improvements to keep the application current with the latest platform standards.

        Platform compliance — Updates to meet platform-wide security directives including default-deny agentic AI ACLs, cross-scope access enforcement, and CSRF protection on public APIs.

      • Security & ACL hardening — Embedded query ACLs directly into product source code, eliminating the need for customers to re-run audits after install or upgrade.
      • Platform readiness — Java 21 compile support and related framework upgrades to stay current with the underlying platform.
      • Accessibility — WCAG 2.2 AA + 400% zoom/reflow support — Now meets the accessibility bar for this release.
    Version 1.7.2 - June 2026 (Yokohama)
    • No new features are being released in this version. This release focuses on platform compliance, security hardening, and quality improvements to keep the application current with the latest platform standards.
      • Platform compliance — Updates to meet platform-wide security directives including default-deny agentic AI ACLs, cross-scope access enforcement, and CSRF protection on public APIs.
      • Security & ACL hardening — Embedded query ACLs directly into product source code, eliminating the need for customers to re-run audits after install or upgrade.
      • Platform readiness — Java 21 compile support and related framework upgrades to stay current with the underlying platform.
      • Accessibility — WCAG 2.2 AA + 400% zoom/reflow support — Now meets the accessibility bar for this release.
    Version 1.6.6 - March 2026 (Australia)
    This release does not include any updates for this application.
    Version 1.6.4 - March 2026 (Zurich)
    This release does not include any updates for this application.
    Version 1.6.2 - March 2026 (Yokohama)
    This release does not include any updates for this application.
    Version 1.2.7 - September 2025 (Zurich)
    Make this a license free plugin
    Version 1.2.6 - September 2025 (Yokohama)
    Make this plugin license free
    Version 1.2.0 - August 2025
    • Product Capability Core introduces Product Capabilities tied to Product Models inside the ServiceNow platform.
    • This helps organizations to clearly define functions or outcomes a product is designed to deliver. By representing what a product can do, it enables the organization to articulate value for users or customers and is typically used to guide development, measure adoption, and align with business outcomes.
    • Use Case 1: Fine-Grained Capabilities within a Product​
      • Description: Enables direct association of detailed capabilities with a specific product, while also allowing secondary capabilities to be linked under a primary capability associated with that product.​
    • Use Case 2: Capabilities Spanning Multiple
      • Products​ Description: Supports capabilities that are shared across multiple products, along with secondary​ capabilities that can belong to various primary capabilities, demonstrating the m:n relationship.​