Conversational Integration with Line release notes

  • Release version: Store
  • Updated March 12, 2026
  • 1 minute to read

    • Version history for the Conversational Integration with Line on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 2.0.8 - March 2026
    • Fixing defects and Unit tests.
    • Granular Admin Directive changes for va-line-messenger-adapter (#66)
    Version 2.0.0 - August 2021
    • New:
      • Agent-initiated conversations
      • System-initiated conversations
      • Consumer-grade search experience via AI Search application
    Version 1.0.4 - June 2021
    Fixed: Resolved an issue with the agent not seeing messages sent by the customer. The adapter works as expected.
    Version 1.0.3 - May 2021
    Fixed: Resolved an issue with the agent not seeing messages sent by the customer. The adapter works as expected.