Content Governance release notes

  • Release version: Store
  • Updated June 11, 2026
  • 2 minutes to read
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    Summary of Content Governance release notes

    The Content Governance application on the ServiceNow Store provides a structured way to manage content lifecycle, approvals, and publishing with continuous enhancements and bug fixes. The release notes detail version updates from August 2022 through June 2026, focusing on improving content operations, collaboration, and user experience.

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    Key Features and Enhancements

    • Content Operations Dashboard: Introduced in August 2024, this dashboard centralizes oversight of content requests and active publishing, including a publishing calendar for strategic planning.
    • Content Ownership Matrix: Provides clear visibility into ownership across content items, audiences, topics, and pages.
    • Enhanced Approval Workflow: Allows authors and requesters to add additional approvers before publishing and improves the content creation and approval flow within the Content Library.
    • Employee Communications Enhancements: Integration with Workplace Service Delivery, calendar widget views, RSVP and waitlisting tools, event notifications, and feedback mechanisms have been added to improve engagement and communication effectiveness.
    • Security Improvements: Security bugs have been addressed to ensure safe content operations.
    • Calendar and Scheduling: Improvements to the publishing calendar enable filtering by pages and widgets, allow date selections across calendar years, and improve display of scheduled content items.
    • Conversational LLM Support: Added to assist in resolving tasks and approvals within the Employee Center.

    Key Outcomes for ServiceNow Customers

    • Improved content lifecycle management through centralized dashboards and calendars that enhance planning and visibility.
    • Greater collaboration and control over content creation, review, and publishing processes, reducing bottlenecks and improving governance.
    • Enhanced employee engagement with new communication capabilities integrated into Employee Center and Workplace Service Delivery.
    • Faster load times and bug fixes improve overall platform performance and user experience.
    • Ongoing updates ensure compatibility with dependent applications and maintain security standards.

    Version history for the Content Governance application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 31.4.0 - June 2026
    Updated to support the latest version of the dependent apps.
    Version 31.3.0 - May 2026
    Updated to support the latest version of the dependent apps.
    Version 31.2.5 - March 2026
    Updated to support the latest version of the dependent apps.
    Version 31.2.0 - December 2025
    Updated to support the latest version of the dependent apps.
    Version 31.1.5 - August 2025
    Fixed: Reduced load time for Content Operations Dashboard calendar tab.
    Version 31.1.2 - May 2025
    • The following bugs are fixed:
      • Filter the Publishing calendar in the Content Operations Dashboard by both pages and widgets simultaneously.
      • Capability to select the start and end dates in different calendar years in the Content Request form.
      • Get topic level security in My Favorites widget and Conversational LLM support to resolve tasks and approvals in Employee Center.
      • Get new Employee Communications capabilities with a Workplace Service Delivery integration, a calendar widget view, RSVP/Waitlisting tools, events notifications and more; Get improvements on experience feedback and feedback configurations; leverage notifications in news content with Employee Center Pro.
    Version 31.1.1 - February 2025
    Fixed bugs related to the Content Operations Dashboard: Calendar now opens the list of scheduled content items Calendar side panel now correctly displays content item names.
    Version 31.0.6 - November 2024
    Fixed security bug.
    Version 31.0.4 - August 2024
    • Introduced content operations dashboard to provide centralized oversight across the content lifecycle, highlighting requests and active content publishing.
    • Introduced content publishing calendar for strategic planning and scheduling of communications activities.
    • Introduced content ownership matrix for clearer visibility into ownership across content items, audiences, topics, and pages within the content platform.
    Version 29.0.1 - August 2023

    The release primarily focuses on addressing minor issues and bug fixes.

    Version 28.0.0 - February 2023
    Changed: Updated the workflow to allow content authors or content requests to include additional content approvers before publishing the content.
    Version 27.0.1 - November 2022
    • Changed
      • Updated the content creation and approval flow for an improved authoring experience and interface with Content Library.
      • Enables content creation from the content request as well as sending the content for review within the content library associated with a governance request.
    Version 26.0.2 - August 2022
    Streamline the process of business stakeholders requesting communications and employee communication managers authoring content and routing it back to the business stakeholders for review and approval.