Workplace Services Kiosk release notes

  • Release version: Store
  • Updated June 11, 2026
  • 1 minute to read

    • Version history for the Workplace Services Kiosk application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 1.5.4 - June 2026
    • Fixed:
      • Fixed an issue with displaying additional check-in options.
      • Improved validation for Kiosk input fields.
      • Fixed an issue with camera configuration on devices without a camera.
    Version 1.5.2 - December 2025
    • New: Added the ability to book a space from a map. See release notes for Workplace Indoor Mapping 1.17.4.
    • Changed: Moved the language selector to the kiosk header to support single app mode.
    • Fixed: Added support for special characters when validating names during kiosk visitor check-in.
    Version 1.4.2 - September 2025
    Fixed: The Revert to Homepage property now supports values under 60 seconds for faster return after inactivity.
    Version 1.4.1 - August 2025
    • New: Added a distance unit field to define the default unit displayed for wayfinding for all kiosks.
    • Fixed: Resolved issue with the logo size not displaying properly in the kiosk header.
    Version 1.3.0 - May 2025
    • New:
      • Camera access is now supported for flows that require the use of the device camera.
      • Operator experience and notification system for granting camera device access.
      • Signing capabilities for flows that require a signature.
    Version 1.2.0 - February 2025
    • New: The kiosk portal now supports the Indoor Mapping application
    • Changed: The last alive field was moved to another table as it was constantly updating the updated_by and updated_at fields of the kiosk records.
    Version 1.1.0 - November 2024
    Fixed issues with translation.
    Version 1.0.2 - August 2024
    Workplace Services Kiosk provides a new kiosk portal and a UI for Workplace Service Delivery features. The initial August '24 release focuses on Visitor Management Kiosk features, including self check-in, self check-out and self registration which require the Visitor Management App. Future releases will expand capabilities.