Version history

Version 2.2.0 - March 2026

• New: Granular admin roles: Added new granular admin roles to enable targeted permission assignments based on functional responsibilities, replacing broad admin access.
• Changed: Enhanced Customer Data Viewer role: The Customer Data Viewer (sn_customerservice.customer_data_viewer) role includes expanded access to additional data tables and menu items. These enhancements enable users to view a broader range of customer data while maintaining read-only access restrictions. With this enhancement, you can extend access to additional tables for the customer data viewer role. You can inherit household role in customer data viewer role and can explore additional menu items now accessible to the customer data viewer role.

Version 1.0.1 - July 2021

New: Automation across the enterprise requires customers to move processes away from visual interface and instead leverage CLI/API to script critical operations. With the introduction of the CMDB Application CLI and API app, customers now have a robust API and CLI framework they can leverage. With the initial release, customers can use CLI/API to register an application service, create an application service, and find an application service as well as connect higher level constructs such as business application and business service offering. Future releases will add additional functionality all through the CLI/API App, without being completely tied to SN platform release.