Version history

Version 1.5.1 - October 2025

Installing the HR Service Delivery Integration with SAP SuccessFactors application now automatically installs the required Human Resources Scoped App: Core dependency.

Version 1.5.0 - May 2025

New: Added Subflow for VA Topic: Update Personal Details - Employees can update personal details like address, phone number, email etc through ServiceNow Virtual Agent

Version 1.2.1 - November 2024

• Pull employee profile data from SAP SuccessFactors to ServiceNow HR Service Delivery
• Sync to-dos across both SAP SuccessFactors and ServiceNow HR Service Delivery to provide more efficient service delivery and enable employees to access and complete their to-dos from either system

Version 1.0.5 - February 2024

Minor fixes.

Version 1.0.4 - November 2023

Fixed: Retrieve the Effective Workers Service subflow fetching duplicate records in a delta load.

Version 1.0.3 - May 2023

Changed: This patch version has been certified with SAP SuccessFactors spoke which only supports OAuth SAML grant-type authentication.

Version 1.0.2 - December 2022

Fixes related to HR profile and To-dos

Version 1.0.1 - October 2022

Fixed: Included fixes for SAP SuccessFactors

Version 1.0.0 - September 2022

• The HR Service Delivery Integration with SAP SuccessFactors was built by BristleCone Inc.
• This integration synchronize employee profiles and employee to-dos between HR Service Delivery and SAP SuccessFactors.