---
sourceDocument: Store Version History Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/store-release-notes

 Release :

    - store

ft:locale :

    - en-US

ft:publication_title :

    - Store Version History Release Notes

ft:clusterId :

    - rnst

bundleId :

    - rnst


---

# Retail Customer Complaint release notes

# Retail Customer Complaint release notes {#ariaid-title1}

Release version: Store  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Version history for the Retail Customer Complaint application on the ServiceNow Store.
Important:  
For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website.

## Version history

Version 4.0.3 - September 2026 (Brazil)
:   New: Java 21 compatibility

Version 3.8.0 - July 2026
:   Changed: Support for now-sdk APIs is enabled.

Version 3.7.0 - June 2026
:   New: Security and compliance directive remediation (role cleanup, ACL alignment).

Version 3.6.0 - June 2026 (Zurich)
:
    * New:
      * Security and compliance directive remediation (role cleanup, ACL alignment).
      * Zurich compatibility updates and dependency alignment.

Version 3.1.0 - March 2026 (Australia)
:   Changed: Made fieldsOpened By andState read-only usingUser Interface(UI) policy instead of dictionary override.

Version 3.0.0 - March 2026 (Zurich)
:   Changed: Made fieldsOpened By andState read-only usingUser Interface(UI) policy instead of dictionary override.

Version 2.1.0 - August 2025
:   The Retail Customer Complaint application helps manage and resolve customer feedback related to store experiences. The application allows customers to submit complaints anonymously to encourage honest feedback and help stores
    improve their service.