---
sourceDocument: Store Version History Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/store-release-notes

 Release :

    - store

ft:locale :

    - en-US

ft:publication_title :

    - Store Version History Release Notes

ft:clusterId :

    - rnst

bundleId :

    - rnst


---

# Group Life Servicing release notes

# Group Life Servicing release notes {#ariaid-title1}

Release version: Store  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read  
Version history for the Group Life Servicing on the ServiceNow Store.
Important:  
For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website.

## Version history

Version 3.1.1 - September 2026
:   Changed: Updated internal application components to support ongoing platform enhancements

Version 2.8.1 - August 2026
:   Changed: Updated internal application components to support ongoing platform enhancements

Version 2.7.0 - June 2026
:   New: Added child tables for indexing for Financial Case indexed source

Version 2.6.0 - April 2026
:
    * New:
      * Introduced new processor rejection flow, allowing users to handle processor rejection scenarios more efficiently.
      * Added new utility classes and support files to enhance the playbook and group life workflows.
      * Added shadow DOM-piercing strategies for more robust field interactions in automated flows.
    * Updated:
      * Enhanced the logic for clicking tabs and buttons in the playbook, ensuring compatibility with different browsers and CI environments.
      * Updated the process for marking steps complete and submitting applications, adding explicit waits and strategies to handle page refreshes and loading states.

Version 2.5.0 - March 2026
:   Updated: Updated the read-only option to 'Strict Read Only' for read-only fields

Version 2.3.1 - August 2025
:   Changed: Included additional translations to support localization for Q4.

Version 2.2.1 - November 2024
:   Changed: Prevent ACL bypass by updating the ACL scripted condition from Gliderecord to GlideRecordSecure.{#store-rn-fso-group-life-servicing__latest-store-rn-fso-group-life-servicing}
{#store-rn-fso-group-life-servicing__latest-store-rn-fso-group-life-servicing}

Version 2.2.0 - May 2024
:
    * New: Migrated data from FSO service category (sn_bom_service_definition_category) table to CSM service category(sn_csm_case_types_service_category) and relationship tables
    * Changed: Modified configuration for localization support

Version 2.1.0 - February 2024
:
    * Fixed: Fixed security issue in portal page
    * Changed:
      * Migrated the agent assist page to UIB layout 3.0
      * Modified configuration for localization support
      * Upgraded snc-app-parent version to 5.1.0.16
      {#store-rn-fso-group-life-servicing__ul_z25_mms_d1c}

Version 1.3.3 - December 2023 (Vancouver)
:   Fixed: Updated Group life policy coverage info service portal widget to private.

Version 1.2.4 - December 2023 (Utah)
:   Fixed: Updated Group life policy coverage info service portal widget to private.

Version 1.0.4 - December 2023 (Tokyo)
:   Fixed: Updated Group life policy coverage info service portal widget to private.

Version 1.2.1 - November 2023
:   Changed: Moved product model demo data to new model tables created in the Expanded Model and Asset Classes application.

Version 1.2.0 - May 2023
:   New:

    * Added UX page properties for the Agent Assist on Voltron record page.
    * Added localization changes.
    {#store-rn-fso-group-life-servicing__ul_rfm_3j2_3xb}

Version 1.1.0 - February 2023
:
    * Changed:
      * Updated contributor roles
      * Updated UI actions for case

Version 1.0.1 - November 2022
:   Fixed: Fixed dark theme issues

Version 1.0.0 - August 2022
:   Group Life Servicing empowers carriers to change the dynamics of group life and disability insurance policy servicing. Carriers can be agile and responsive to customers across the servicing journey with a unified workflow
    and frictionless exchange of data between carriers, benefits administrators, and employers. Eliminate tedious manual processes and reduce costly back-and-forth emails and phone calls with end-to-end digitization. Boost
    customer satisfaction, and decrease turnaround time by automating and optimizing the seamless transfer of work across internal and external stakeholders.