---
sourceDocument: Store Version History Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/store-release-notes

 Release :

    - store

ft:locale :

    - en-US

ft:publication_title :

    - Store Version History Release Notes

ft:clusterId :

    - rnst

bundleId :

    - rnst


---

# Flow Templates for Service Desk release notes

# Flow Templates for Service Desk release notes {#ariaid-title1}

Release version: Store  
Updated April 6, 2023  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Version history for the Flow Templates for Service Desk application on the ServiceNow Store.
Important:  
For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website.

## Version history

Version 1.0.3 - April 2023

:   Fixed: Improve installation performance of application.

    {#store-integrationhub-rn-flow-templates-service-desk__latest-store-integrationhub-rn-flow-templates-service-desk}
{#store-integrationhub-rn-flow-templates-service-desk__latest-store-integrationhub-rn-flow-templates-service-desk}

Version 1.0.2 - January 2023
:   Fixed: Dependencies.

Version 1.0.0 - August 2022
:
    * Easily add service desk automation in your custom applications with the Flow Templates for Service Desk application. Rather than creating a new flow from scratch, users can choose the relevant template in App Engine Studio and follow the guided screens to create a new flow. These templates leverage Integration Hub spokes to create Incidents, Change Requests, Problems in BMC, and Customer Requests in JIRA Service Management.
    * Setup screens guide you and indicate what information is required. Flows generated from templates provide additional explanations and can be customized as needed. The templates all have pre-defined flow triggers, but you can modify the flows and add additional conditions to control when they are triggered.
    {#store-integrationhub-rn-flow-templates-service-desk__ul_adx_5wj_mxb}