Digital Resilience Third-party Information Register release notes

  • Release version: Store
  • Updated June 11, 2026
  • 2 minutes to read
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    Summary of Digital Resilience Third-party Information Register release notes

    The Digital Resilience Third-party Information Register application on the ServiceNow Store is designed to help organizations comply with regulatory requirements, particularly the Digital Operational Resilience Act (DORA). The application provides tools and templates for managing third-party data, validating legal entity identifiers, and generating reports aligned with regulatory mandates.

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    Key Features

    • LEI Validation: Integration with the GLEIF API for validating Legal Entity Identifiers (LEI) for legal entities, branches, and third-party providers. Validation performance is enhanced through batch processing and uses headquarters address country data.
    • Regulatory Report Compliance: The application supports generating reports in formats and structures that meet regulator specifications, including CSV packages, structured ZIP files with metadata, and correct file naming conventions incorporating LEI and entity IDs.
    • Field-Level Validations: Inclusion of validations mandated by regulators to ensure data compliance at the field level.
    • Enhanced Data Handling: Improvements to monetary value formatting, boolean value representation, and duplicate row detection in CSV report downloads.
    • Expanded Data Fields: Addition of new fields such as identification codes for ICT third-party services and ultimate parent identifiers (EUID), with automated population across related records.
    • Currency Conversion: Support for currency conversion in ROI report downloads.
    • Localization and Translation Fixes: Resolved internationalization issues to ensure accurate translations in downloaded reports.

    Key Outcomes

    • Improved accuracy and compliance in managing third-party contractual data aligned with DORA requirements.
    • Streamlined reporting processes with validated and regulator-aligned templates for easier audit readiness.
    • Enhanced performance and reliability in validating third-party data through optimized LEI checks.
    • Greater confidence in data integrity with fixes addressing formatting, duplication warnings, and translation accuracy.
    • Expanded data capture capabilities for ICT third-party identification, supporting comprehensive risk and compliance management.

    Version history for the Digital Resilience Third-party Information Register application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 22.3.1 - June 2026 (Australia)
    • New:
      • Added LEI code validation against GLEIF API for legal entities, branches, and third-party providers.
      • Added legal entity provider reporting to B.05_01 sheet.
    • Changed:
      • Optimized LEI validation using batch GLEIF API calls (200 records per batch) for improved performance.
      • Enhanced LEI validation to use headquarters address country for third parties and branches.
      • Updated duplicate row detection to warn users during CSV package download for B.02_02 and B.05_02 sheets.
    • Fixed:
      • Corrected decimal monetary value handling in CSV reports (PRB2022444).
      • Resolved parent legal entity inclusion in tab 01.02 CSV report (PRB2006352).
      • Fixed CSV column ordering to display in natural order (PRB2000322).
      • Corrected boolean value formatting from 'true' to 'TRUE' in B.03_01 sheet (PRB2000321).
      • Resolved translation issue for "Not Applicable" in downloaded CSV packages (PRB1996947).
    Version 22.0.3 - March 2026
    New: Updates have been made to support the currency conversion during download of ROI report.
    Version 21.1.7 - December 2025 (Zurich)
    • New:
      • Field-level validations outlined by regulators have been added to be compliant.
      • Updates have been made to support the CSV download package, including structured ZIP files with metadata and report folders aligned to regulator specifications, file naming conventions with LEI and entity ID, and enhancements for validation workflows.
    Version 21.0.1 - August 2025
    Changed: The download template has been updated to align with the regulator template.
    Version 20.1.2 - May 2025
    • New: Include the choice/reference dropdown options in the downloaded MS Excel files.
    • Fixed: i18n translation issues have been addressed.
    Version 20.0.0 - March 2025
    • New: Added the following new fields for Third parties and Third-party engagements "Type of additional identification code to identify the ICT third-party service", "Additional identification code of ICT third-party service provider", "Legal name of the ICT third-party service provider". Added "EUID" as a choice for "Type of code to identify the ICT third-party service provider's ultimate parent" and "Type of additional identification code to identify the ICT third-party service" for third parties and third-party engagements. If supply chain records, assessment records, or contract records are associated with a third party or third-party engagement that uses "EUID" code type all relevant code type fields are auto-filled.
    • Fixed: Function's column codes have been modified and templates have been updated to reflect latest regulatory changes.
    Version 19.0.0 - November 2024
    Application provides default template aligned with DORA (Digital Operation Resilience Act) regulatory requirements for contractual arrangements for the services provided by third parties.