Leader Hub release notes

  • Release version: Store
  • Updated March 12, 2026
  • 2 minutes to read
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    Summary of Leader Hub Release Notes

    The Leader Hub application on the ServiceNow Store provides organizational leaders with insights into team strengths, skill gaps, and overall workforce effectiveness. The most recent update, version 1.5.0, was released in March 2026, with prior versions focused on improvements in security and compliance.

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    Key Features

    • Version 1.5.0 (March 2026): Introduced security directives and fixed cosmetic and access control defects.
    • Version 1.4.0 (December 2025): Enhancements for reliability and compliance without new features.
    • Version 1.2.0 (May 2025): Removed dependency on TD plugins and Skills Intelligence while maintaining functionality.
    • Version 1.1.1 (November 2024): Added Proactive Prompts widget on the At a Glance page to highlight significant skill gaps and additional widgets on team detail and skill pages for enhanced data analysis.
    • Version 1.0.8 (August 2024): Features a comprehensive overview of talent metrics, skill competency, and employee engagement tools.

    Key Outcomes

    With the Leader Hub, ServiceNow customers can expect improved visibility into team skills and competencies, enabling targeted conversations on skill development. The application fosters a clearer understanding of organizational talent composition and allows for better support through delegated responsibilities. Utilizing the interactive dashboard and detailed skill analysis enhances strategic workforce planning and development initiatives.

    Version history for the Leader Hub application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 1.5.0 - March 2026
    • New: Security Directives
    • Fixed: Cosmetic & ACL defects
    Version 1.4.0 - December 2025
    This release delivers improvements to enhance reliability and maintain compliance standards.There are no new features or user-experience changes.
    Version 1.2.0 - May 2025
    This release is to remove the dependency of Leader Hub on TD plugins and Skills Intelligence. The remaining functionality stays the same.
    Version 1.1.1 - November 2024
    • New:
      • At a Glance page: The Proactive Prompts widget has been added to the At a Glance page. ​Out of the box, one signal has been configured to prompt leaders to review significant skill gaps.​
      • Team detail page: Additional widgets have been added to enhance team composition data, including:​
        • Distribution of team members by tenure at the company​
        • Distribution of team members by time spent in their current position​
        • Distribution of team members by experience levels
      • Skill page: New feature Skills explorer has been added to track Organizational Skill Competencies with Interactive Dashboard
        • Detailed overview of skills in the organization, including their relevance, compliance ratio, and average proficiency levels
        • Filter the data by entire org or select team lead's org , enabling tailored analysis of organizational competencies.
        • Conversations with leads on areas requiring improvement or recognition to high-performing groups
    • Changed:
      • Talent visibility page:
        • Search results now include the employee's position title and department for improved clarity
        • Focus view people card now limit the number of Talent Development metrics displayed to a maximum of 3 to prevent information overload
    Version 1.0.8 - August 2024
    • The ServiceNow Leader Hub application empowers organizational leaders to understand the strengths of their teams, identify gaps in skills, and facilitate changes that are conducive to the success of their workforce. Leader Hub is a new application in the Xanadu release.
    • Leader Hub highlights for the Xanadu release:
      • Get quick access to a comprehensive overview of your organization's talent, including metrics for skill competency across different teams, identifying significant skill gaps, and employee engagement with the growth tools provided in the Talent Development suite of applications.
      • Gain visibility into the skills and talent composition of each team that exists within your organization, at any level of granularity, through an organizational chart that illustrates the reporting relationships across the different teams in your organization.
      • Give organizational supporters to whom the leader has delegated responsibilities access to Leader Hub from a view that enables them to see their designated leader's organization and provide support accordingly.