---
sourceDocument: Store Version History Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/store-release-notes

 Release :

    - store

ft:locale :

    - en-US

ft:publication_title :

    - Store Version History Release Notes

ft:clusterId :

    - rnst

bundleId :

    - rnst


---

# Field Service Management Scheduling Automations release notes

# Field Service Management Scheduling Automations release notes {#ariaid-title1}

Release version: Store  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Version history for the ServiceNow®
Field Service Management Scheduling Automations application on the ServiceNow Store.
Important:  
For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website.

Version 30.0.1 - September 2026
:   There are no new user-facing features or enhancements in this release. The work in this version modernizes the application's underlying technical framework of fluent SDK and dependency versions to keep the app aligned with current
    platform standards, with no impact in functional behavior.

Version 29.0.6 - March 2026
:
    * Field service schedules don't survive contact with the day. Technicians run early, run late, cancel, or get pulled to priority jobs --- and someone has to manually adjust everything that follows. FSM Scheduling Automations handles that automatically, in real time, so dispatchers aren't spending their day reacting to the gap between the planned schedule and what's actually happening.
    * When an agent falls behind, the plugin shifts subsequent tasks right. When they finish early, it shifts tasks left and fills the open time with recommended assignments from the task recommendation engine. When a high-priority work order comes in or an agent marks time off, the right flows trigger automatically --- reassigning tasks, alerting dispatchers, and keeping the schedule coherent without manual intervention.
    * The automation runs through 14 predefined flows built on Flow Designer, covering agent action monitoring, wait state management, schedule adjustments, task lifecycle events, and timeoff handling. Configuration is handled through system properties --- thresholds, recommendation policies, and logging --- so operations teams can tune behavior without custom development.
    {#store-rn-fsm-scheduling-automations__ul_zrk_mqx_l3c}