COVID-19 Global Health Data Set release notes

  • Release version: Store
  • Updated June 11, 2026
  • 3 minutes to read
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    Summary of COVID-19 Global Health Data Set release notes

    The COVID-19 Global Health Data Set application provides organizations with comprehensive, daily-updated COVID-19 data aggregated from four public sources. This data supports informed decision-making around employee health and safety within the Safe Workplace suite on the ServiceNow platform. It includes geolocation mapping components used in the Safe Workplace Dashboard and can be integrated into custom solutions on the ServiceNow AI Platform.

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    Key Features

    • Daily data updates from multiple public sources ensuring timely and relevant COVID-19 statistics.
    • Localization support for up to 22 languages enhancing accessibility for global users.
    • Data feed capabilities including Vaccination Status statistics and delta-syncing to optimize data synchronization.
    • Ability to view COVID-19 case and death metrics normalized per 100,000 people by location for granular insights.
    • Visibility of COVID-19 locations to users without roles, improving data accessibility within organizations.
    • Integration with the Safe Workplace Dashboard and compatibility with the ServiceNow AI Platform for custom use cases.
    • Regular security fixes and quality improvements to maintain application integrity and performance.

    Practical Considerations for Customers

    • Organizations retain full responsibility for compliance with applicable laws, including data protection and employment regulations, when using this application. The provided templates and language should be adapted to meet specific legal requirements.
    • Government agencies are advised to verify usage permissions with their Ethics Office or authorized representatives before implementation. ServiceNow does not cover implementation or configuration costs unless separately contracted.
    • The application’s use does not imply any legal compliance endorsement by ServiceNow and does not modify existing software entitlements or obligations.
    • For streamlined deployment, customers can install the entire Safe Workplace suite application, which includes the COVID-19 Global Health Data Set.
    • System requirements and compatibility details are available on the ServiceNow Store listing to ensure appropriate environment setup.

    Version Highlights

    • Recent versions (2024-2026) focused on security fixes and remediation of access controls.
    • Earlier releases introduced localization, improved data synchronization, new metrics, and enhanced data feed capabilities.
    • Multiple bug fixes addressed issues related to data sync accuracy, date formats, and API errors to improve reliability.

    Version history for the Safe Workplace COVID-19 Global Health Data Set application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.
    Note:
    To automatically install all the Safe Workplace applications at once, download the ServiceNow® Safe Workplace suite application.

    Version history

    Version 1.20.5 - June 2026
    Fixed: Remediated non-Glide ACLs
    Version 1.20.3 - May 2024
    Security fixes.
    Version 1.20.2 - January 2024
    Security fixes.
    Version 1.20.1 - August 2022
    New: Quality improvement
    Version 1.19.0 - March 2022
    Fixed: Issue where the COVID-19 job sync trigger time was not randomized
    Version 1.18.0 - February 2022
    New: Localization for features from the January 27 release
    Version 1.17.0 - January 2022
    New: Localization for 22 languages other than English. Translations are available for features released up until the December 16, 2021 release.
    Version 1.16.0 - December 2021
    Changed: Updates to the translation engine
    Version 1.14.0 - July 2021
    • Changed: Updates to the translation engine
    • Fixed: Data feed bug
    Version 1.13.0 - June 2021
    Fixed: Minor bug related to number of days
    Version 1.12.0 - April 2021
    New: Localization for features from the April 15 release
    Version 1.11.0 - April 2021
    New: Create data feed for Vaccination Status statistics
    Version 1.10.0 - March 2021
    • New: Localization for features from the February 18 release
    • Fixed: Minor bug
    Version 1.9.0 - February 2021
    Fixed: The data feed is now delta-syncing correctly
    Version 1.8.0 - December 2020
    • New: Localization for features from the December 3 release
    • Fixed: Minor bug fixes
    Version 1.7.0 - December 2020
    New: Ability to view case and death metrics per 100,000 people in a location
    Version 1.6.0 - November 2020
    New: Localization for features from the October 15 release
    Version 1.5.0 - October 2020
    Fixed:
    • The data feed job now correctly syncs when the system date format is not in the default format
    • Minor bug fixes
    Version 1.4.0 - September 2020
    Fixed: HTTP 401 error when calling central instance
    Version 1.3.0 - September 2020
    • New: COVID-19 locations are visible to users without roles
    • Fixed: The COVID-19 Global Health Data Set data is now completely synced, even when the data server is busy
    Version 1.2.0 - August 2020
    Fixed: Corrected the issue where data sync misses records
    Version 1.1.0 - July 2020
    New:
    • Localization for features from the July 9 release
    • Compatible with ServiceNow instances on the Paris release
    Version 1.0.9 - July 2020
    New: Localization for features from the June 18 release
    Version 1.0.8 - June 2020
    New:
    • Ability to determine if one or more underlying data sources weren't refreshed for a given day
    • Localization for COVID-19 Global Health Data Set (v1.0.2)
    Version 1.0.2 - June 2020
    Inform key business decisions regarding employee health and safety by having access to comprehensive COVID-19 data. The data set is updated daily, and is sourced and aggregated from 4 publicly available data sources. The data set contains a geolocation map component that is used in the Safe Workplace Dashboard, and it can also be leveraged in your own solutions created on the ServiceNow AI Platform.