Service Applicant Program Management release notes
Version history for the Service Applicant Program Management application on the ServiceNow Store.
Important:
For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
Version history
- Version 2.0.1 - June 2026
- Rolling grant application submissions and approvals let you submit funding or decline recommendations for any scored proposal subset, enabling incremental funding decisions without waiting for the entire proposal portfolio to complete review.
- Release result letters per proposal for rolling grant approval scenarios in Grants Management.
- Defect fixes
- Version 1.22.0 - May 2026
- Incremental Release with Enhancements of existing features & Java 21 Support
- Version 1.21.6 - April 2026
- Defect fixes for localisation, functional and accessibility issues.
- Version 1.21.1 - February 2026
-
- New:
- Added dynamic, configurable filtering across GSP portal lists. All filters are multi-select; date fields support ranges.
- sn_gsm_government_service_case: Business, Business contact, State, Priority; Opened (range), Updated (range)
- sn_customerservice_task: Priority, State, Subject, Visible to Customer
- sn_gsm_service_request_case, sn_gsm_information_request_case, sn_gsm_license_permit_case: Constituent, Business, Business contact, State; Reported date (range)
- sn_gsm_social_benefits_case: Product, Constituent, Business, Business contact, Stage, State, Assigned to; Reported date (range)
- customer_account: Name, Primary Contact, City, Zip/Postal code
- customer_contact: Name, Business
- sn_install_base_item: Contact
- Changed:
- /gsp homepage updated to new design; now uses Configurable Portal Widgets (Banner, Mega Menu, Header/Footer, Data List, FAQ/Quick Links).
- Enabled configurable widgets on pages: gov_case_list, gsp_businesses, gsp_business_details, gsp_contacts, gsp_contact_details, gsp_receieved_items, gsp_receieved_item_details, gsp_services_detail. Lists use Data List search and filters.
- New:
- Version 1.1.3 - August 2025
- This release includes updated bug fixes.
- Version 1.0.8 - August 2025
- No updates.
- Version 1.0.2 - May 2025
-
- The Service Applicant Program Management application, in partnership with Strategic Portfolio Management, empowers organizations to quickly design, configure, and launch applicant-facing programs, such as grants.
- This solution provides a ready-to-use architecture and guided workflow to streamline the entire setup process. Through an intuitive playbook, users can:
- Define program details, including descriptions, objectives, and timelines.
- Set up internal review teams and governance structures.
- Allocate budgets and assign resources.
- Configure the applicant experience, including eligibility criteria, required documentation, screening rules, and an announcement landing page.
- Designed with reusability in mind, this application allows teams to provision multiple applicant programs using a consistent, scalable framework.