Now Assist for Workplace Service Delivery (WSD) release notes

  • Release version: Store
  • Updated June 11, 2026
  • 1 minute to read

    • Version history for the Now Assist for Workplace Service Delivery (WSD) application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 1.1.13 - June 2026
    None.
    Version 1.1.8 - March 2026
    The release notes of the related plugins can be viewed on the respective plugin's release notes.
    Version 1.1.5 - December 2025
    The release notes of the related plugins can be viewed on the respective plugin's release notes.
    Version 1.1.3 - October 2025
    Fixed issues.
    Version 1.0.5 - October 2025
    Fixed issues.
    Version 1.1.2 - September 2025
    • New:
      • The introduction of Workplace AI Agents
        • Optimize cleaning schedules (cancel or create cases) based on expected attendance rates.
        • Identify sources automatically and suggest floors when importing floorplans to reduce manual intervention.
    • Fixed: Security fixes
    Version 1.0.3 - June 2025
    Supported for Xanadu Patch 9.
    Version 1.1.0 - May 2025
    • New:
      • The introduction of Workplace AI Agents
        • Support Event planners move planned reservations when a space becomes unavailable.
        • Provide space suggestions to Event Planners when an employee requests changes to a managed reservation.
    Version 1.0.0 - February 2025
    Now Assist for Workplace Service Delivery elevates your ServiceNow Workplace Services experience with generative AI capabilities. Transform the employee experience by enabling seamless interaction with physical workspaces through generative AI technology.