ServiceNow Store release notes

Release version: Store

Updated May 12, 2023

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Summary of ServiceNow Store Release Notes

The ServiceNow Store releases new applications and updates quarterly, offering official ServiceNow applications that enhance your platform experience. Customers can download and install these applications to stay current with new features and improvements across various ServiceNow product areas.

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Release notes and version histories provide detailed change information for each application version, helping you understand updates and enhancements. The Store also includes ancillary software and content that support broader platform capabilities.

Key Features

Diverse Application Categories: The Store offers applications across many ServiceNow domains including IT Service Management (ITSM), Customer Service Management, DevOps, Now Intelligence, Employee Service Management, Security Operations, Healthcare and Life Sciences, Financial Services Operations, and more.
Platform Capabilities: Access core ServiceNow AI Platform features, mobile applications, and administration tools to configure and upgrade your instance effectively.
Industry and Operational Solutions: Solutions tailored for Telecommunications, Operational Technology, Governance, Risk and Compliance (GRC), Strategic Portfolio Management, IT Asset Management, and Operational Sustainability Management are available.
Comprehensive Release Documentation: Each application set comes with dedicated release notes, enabling customers to track new functionality, fixes, and enhancements relevant to their operational needs.

Practical Benefits for ServiceNow Customers

Stay Updated: Regular application updates help ensure your ServiceNow environment leverages the latest innovations and security improvements.
Tailored Enhancements: Choose applications aligned with your business functions and industry to optimize workflows and operational efficiency.
Simplified Management: Centralized release notes facilitate easy review and planning of upgrades, minimizing disruption and maximizing value.
Extended Capabilities: Access to ancillary software and content expands your platform’s functionality beyond core ServiceNow products.

Next Steps

Visit the ServiceNow Store website regularly to explore available applications, review detailed release notes for updates, and submit requests. Utilize the release notes to plan and implement application upgrades that align with your organizational goals and operational requirements.

Each quarter, the ServiceNow® Store releases new applications and updates to applications that are created by ServiceNow.

On the ServiceNow® Store, you can download and install official ServiceNow applications to update your existing experience with our products. To learn more about the changes in each application version, read the release notes and version history.

Important:

Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store.


	Ancillary software release notes The ServiceNow Store contains various ancillary software.		IT Service Management release notes The IT Service Management (ITSM) solution provides scalable workflows to manage and deliver IT services to your users all through a single cloud-based platform.
	Content release notes The ServiceNow Store contains various content.		Operational Technology release notes Streamline your organization's operations, boost productivity, and maximize your uptime on the production floor through digital workflows.
	Customer Service Management release notes Provide service and support for your external customers through communication channels such as web, email, chat, telephone, and social media.		Mobile release notes Access your instance from anywhere using the ServiceNow® Now Mobile, Mobile Agent, and Mobile Onboarding apps on your mobile device.
	DevOps release notes Provide data insights, accelerate change, and increase visibility in your DevOps environment using a single system.		Now Intelligence release notes Optimize processes and increase productivity with Performance Analytics, virtual agents, and machine learning.
	Employee Service Management release notes Create connected, engaging experiences for your employees by using digital workflows.		Now Platform Admin release notes Configure core features, perform day-to-day administrator tasks, and upgrade your instance to the latest version.
	Field Service Management release notes Manage work tasks performed on location.		Now Platform Capabilities release notes Digitize your workflows and run them at scale by using the core capabilities of the ServiceNow AI Platform®.
	Financial Services Operations release notes Complete financial operations tasks, process account requests, and manage customer relationships with transparency, accuracy, and efficiency.		Now Platform UI release notes Interact with ServiceNow AI Platform® applications and data in the way that work best for you.
	Governance, Risk, and Compliance release notes Connect security and IT with an integrated risk program offering continuous monitoring, prioritization, and automation.		Security Operations release notes Utilize intelligent workflows, automation, and a deep connection with IT to prioritize and resolve threats based on the impact they pose to your organization.
	Healthcare and Life Sciences release notes Leverage your digital healthcare platform and create better end-to-end experiences for patients, providers, and staff.		Strategic Portfolio Management release notes Align work with business goals to deliver products and services in a way that supports your strategic priorities.
	IT Asset Management release notes Manage software licenses, hardware assets, and cloud assets with intuitive work flows and life cycle visibility.		Technology Provider Service Management release notes Connect your entire technology operation, from network to customer, with one platform to deliver proactive care and maximize the availability and quality of service.
	IT Operations Management release notes Get better visibility into your infrastructure and services, prevent service outages, and expand your organization's operational agility.		Telecommunications Service Management release notes Connect your entire telecommunications operation to deliver proactive care and maximize the availability and quality of service.
	Operational Sustainability Management release notes Centrally manage all your environmental, social, and governance (ESG) commitments.		ServiceNow AI Platform App Engine release notes Boost productivity by automating workflows.

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