---
sourceDocument: Store Version History Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/store-release-notes

 Release :

    - store

ft:locale :

    - en-US

ft:publication_title :

    - Store Version History Release Notes

ft:clusterId :

    - rnst

bundleId :

    - rnst


---

# Performance Analytics Content Pack for FSO release notes

# Performance Analytics Content Pack for FSO release notes {#ariaid-title1}

Release version: Store  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read  
Version history for the Performance Analytics Content Pack for FSO application on the ServiceNow Store.
Important:  
For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website.

## Version history

Version 2.1.2 - September 2026
:   Changed: Updated internal application components to support ongoing platform enhancements

Version 1.12.1 - March 2026
:   Updated: Replaced direct references to the admin role with feature-specific granular admin roles to align with least-privilege access principles.

Version 1.11.2 - August 2025
:   Changed: Included additional translations to support localization for Q4.

Version 1.10.0 - February 2025
:
    * Changed:
      * Updated breakdown on Card network with Network ID for reports on Card disputes task and transaction.
      * Removed breakdown on Card network and Reason code for Card disputes service case.
      {#store-rn-fso-pa-content__ul_erl_h3m_c2c}
    {#store-rn-fso-pa-content__latest-store-rn-fso-pa-content}
{#store-rn-fso-pa-content__latest-store-rn-fso-pa-content}

Version 1.9.0 - November 2024
:
    * Changed PA for Dispute Management:
      * Updated breakdown on Card network with Network ID for reports on Card disputes task and transaction.
      * Removed breakdown on Card network and Reason code for reports on Card disputes service case.

Version 1.8.1 - August 2024
:   Removed header component from FSO PA dashboard page.

Version 1.8.0 - May 2024
:
    * Changed:
      * Upgraded the analytics dashboards to Next Experience dashboards
      * Modified configuration for localization support
      {#store-rn-fso-pa-content__ul_mgt_1c4_2bc}

Version 1.7.0 - February 2024
:
    * New: Added new breakdowns by Dispute Category and Dispute Reason Code
    * Changed:
      * Upgraded snc-app-parent version to 5.1.0.16
      * Modified configuration for localization support
    * Removed: Removed breakdown by Dispute Reason

Version 1.6.0 - November 2023
:
    * Changed:
      * Migrated Financial Services Business Deposit Operations PA dashboard to Performance Analytics Dashboard
      * Migrated Financial Services Business Lifecycle PA dashboard to Performance Analytics Dashboard

Version 1.5.1 - May 2023
:   New: Added localization changes.

Version 1.5.0 - February 2023
:
    * New: Added PA reports for Intelligent Servicing for Fraud.
    * Fixed: Fixed drill down for Branch Manager dashboard score cards.

Version 1.4.0 - November 2022
:
    * New:
      * Added new dashboard for business location manager
      * Added new PA dashboard for commercial lines claims manager
      * Added new PA dashboard for personal lines claim

Version 1.3.0 - August 2022
:
    * New: Added new reports for individual life, group life insurance, claims and updated complaint PA dashboard.

Version 1.2.1 - March 2022
:
    * New:
      * Dashboard and reports for Personal Lines Servicing
      * Dashboard and reports for Commercial Lines Servicing
    {#store-rn-fso-pa-content__ul_z12_5wt_xsb}

Version 1.1.1 - August 2021
:   Changed: Changed label for Complaint Management dashboard

Version 1.1.0 - July 2021
:
    * New:
      * Added PA dashboards for the following Financial Services Operations applications:
        * Complaint Management
        * Business Lifecycle
        * Client Lifecycle
        * Treasury Operations
        {#store-rn-fso-pa-content__ul_xgx_njv_mqb}
      {#store-rn-fso-pa-content__ul_wgx_njv_mqb}
    {#store-rn-fso-pa-content__ul_vgx_njv_mqb}

Version 1.0.2 - May 2021
:   Changed: Financial Services Core application dependency version has been updated

Version 1.0.1 - March 2021
:
    * New:
      * PA dashboards and reports for Financial Services Operations applications
        * Business Loan Operations
        * Personal Loan Operations
        * Payment Operations
        {#store-rn-fso-pa-content__ul_lc5_vcd_npb}
      {#store-rn-fso-pa-content__ul_kc5_vcd_npb}
    {#store-rn-fso-pa-content__ul_jc5_vcd_npb}