---
sourceDocument: Store Version History Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/store-release-notes

 Release :

    - store

ft:locale :

    - en-US

ft:publication_title :

    - Store Version History Release Notes

ft:clusterId :

    - rnst

bundleId :

    - rnst


---

# Knowledge Center release notes

# Knowledge Center release notes {#ariaid-title1}

Release version: Store  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Version history for the ServiceNow®
Knowledge Center application on the ServiceNow Store.
Important:  
For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website.

## Version history

Version 31.26.5 - September 2026 (Brazil, Australia)
:   defect fix

Version 31.12.11 - August 2026 (Zurich, Australia)
:   Auto-update, auto-merge and otto branding updates

Version 31.11.3 - July 2026 (Zurich, Australia)
:   No feature release, ECE defect

Version 31.10.8 - June 2026 (Zurich, Australia)
:
    * The Knowledge Center centralized hub for Knowledge Admin and Manager:
      * 1. Is an entry point for KM Management personas to manage all capabilities and configurations
      * 2. Guides users on the next-best actions to take by displaying actionable key insights
      * 3. Is a suite of KM Tools for suggesting content creation, updates, duplicates, and article retire
      {#store-platcap-rn-knowledge-center__ul_ltg_scf_kjc}
    {#store-platcap-rn-knowledge-center__ul_h5r_rcf_kjc}

Version 31.9.9 - May 2026 (Zurich, Australia)
:
    * The Knowledge Center centralized hub for Knowledge Admin and Manager:
      * 1. Is an entry point for KM Management personas to manage all capabilities and configurations
      * 2. Guides users on the next-best actions to take by displaying actionable key insights
      * 3. Is a suite of KM Tools for suggesting content creation, updates, duplicates, and article retirement
      {#store-platcap-rn-knowledge-center__ul_ojp_3dc_cjc}
    {#store-platcap-rn-knowledge-center__ul_uw5_hdc_cjc}

Version 29.0.3 - May 2026 (Yokohama)
:
    * The Knowledge Center centralized hub for Knowledge Admin and Manager:
      * 1. Is an entry point for KM Management personas to manage all capabilities and configurations
      * 2. Guides users on the next-best actions to take by displaying actionable key insights
      * 3. Is a suite of KM Tools for suggesting content creation, updates, duplicates, and article retirement
      {#store-platcap-rn-knowledge-center__ul_jzc_jdc_cjc}
    {#store-platcap-rn-knowledge-center__ul_izc_jdc_cjc}

Version 31.8.1 - April 2026
:
    * The Knowledge Center is centralized hub for Knowledge Admin and Manager:
      * 1. Is an entry point for KM Management personas to manage all capabilities and configurations
      * 2. Guides users on the next-best actions to take by displaying actionable key insights
      * 3. Is a suite of KM Tools for suggesting content creation, updates, duplicates, and article retirement
      {#store-platcap-rn-knowledge-center__ul_zqk_k5s_t3c}
    {#store-platcap-rn-knowledge-center__ul_zj2_k5s_t3c}

Version 31.1.3 - March 2026 (Zurich)
:
    * New:
      * Added Knowledge blocks feature on the article editor page
      * New Article Optimization scan for article length
    * Changed: Template picker improvement - not required to choose standard template if only one available

Version 31.0.8 - December 2025
:   Knowledge Center, powered by Agentic AI, redefines modern Knowledge Management systems with advanced content creation tools and automated remediation. This system takes action on knowledge content creation, updates, gaps, and
    deduplication to enhance the overall health of the knowledge base.