---
sourceDocument: Store Version History Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/store-release-notes

 Release :

    - store

ft:locale :

    - en-US

ft:publication_title :

    - Store Version History Release Notes

ft:clusterId :

    - rnst

bundleId :

    - rnst


---

# Service Operations Workspace Service Reliability Management (SRM) Common release notes

# Service Operations Workspace
Service Reliability Management (SRM) Common release notes {#ariaid-title1}

Release version: Store  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Version history for the Service Operations Workspace
Service Reliability Management (SRM) application on the ServiceNow Store.
Important:  
For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website.

## Version history

Version 7.1.2 - September 2026
:   Changed: Service Reliability Management now leverages ServiceNow Fluent, enabling faster development and simpler maintenance through code-based application definition.

Version 7.0.0 - June 2026
:   Fixed a security vulnerability in Query Range Access Control Lists (ACLs).

Version 6.6.0 - March 2026
:
    * New: Email notifications for autonomous SLO creation
    * Fixed: MS Teams channel integration fixes

Version 6.5.3 - December 2025
:
    * Changed:
      * Remove unneeded services from SRM to keep your monitoring data relevant.
      * Renamed application service and technical service to service instance and technology management service, aligning with current naming standards.
      * Removed the Integrations Launchpad and Alert Automation icons from the sidebar. You can now access them under the ITOM Admin Experience icon in the Service Operations Workspace.
      {#store-rn-itom-sow-service-reliability-mgmt-srm-common__ul_o5w_z2l_mhc}
    * Fixed: Fixed team governance link visibility.
    {#store-rn-itom-sow-service-reliability-mgmt-srm-common__ul_nws_y2l_mhc}

Version 6.4.0 - August 2025
:   Fixed: Service Operations Workspace Admin Center -- fixed SRM configuration issue.

Version 6.3.3 - June 2025
:   Fixed: Addressed several post-import issues affecting Dynamic CI services.{#store-rn-itom-sow-service-reliability-mgmt-srm-common__latest-store-rn-itom-sow-service-reliability-mgmt-srm-common}
{#store-rn-itom-sow-service-reliability-mgmt-srm-common__latest-store-rn-itom-sow-service-reliability-mgmt-srm-common}

Version 6.3.2 - May 2025
:   Changed: The service registration workflow has been streamlined to make onboarding easier and now requires less effort to get services ready for operation.

Version 6.0.3 - March 2025
:   Fixed: Changes to prevent overwriting existing conditional ACLs.

Version 6.2.0 - February 2025
:   New: Support for Technical Service Offerings.

Version 6.1.0 - November 2024
:   Fixed: Issue preventing the creation of new technical services in SRM.

Version 6.0.1 - September 2024
:   Fixed: This release addresses a configuration issue in scheduled jobs to allow more control over SRM jobs execution.

Version 6.0.0 - August 2024
:   Delivers common configurations for Service Reliability Management, which are stored globally, such as access control changes. This configuration is installed only
    as a result of enabling the Service Reliability Management application.