---
sourceDocument: Store Version History Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/store-release-notes

 Release :

    - store

ft:locale :

    - en-US

ft:publication_title :

    - Store Version History Release Notes

ft:clusterId :

    - rnst

bundleId :

    - rnst


---

# Conversational Interfaces - Diagnostics release notes

# Conversational Interfaces - Diagnostics release notes {#ariaid-title1}

Release version: Store  
Updated November 7, 2024  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Version history for the Conversational Interfaces - Diagnostics application on the ServiceNow Store.
Important:  
For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website.

## Version history

Version 2.2.1 - November 2024 (Xanadu)
:   Fixed: Dynamic Translation Support Topic is deleted and will not show in Virtual Agent anymore.{#store-rn-conversational-interfaces-diagnostics__latest-store-rn-conversational-interfaces-diagnostics}
{#store-rn-conversational-interfaces-diagnostics__latest-store-rn-conversational-interfaces-diagnostics}

Version 2.2.0 - May 2024 (Washington DC)
:   Minor fixes.

Version 2.1.6 - February 2024 (Washington DC)
:   Fixed minor issues.

Version 2.1.5 - August 2023
:   Fixes.

Version 2.1.2 - May 2023
:   Fixed: Welcome message for Diagnsotic Pre Chat topic.

Version 2.1.1 - February 2023
:   Changed: Added plugin for diagnostic search. The diagnostic content related to a plugin that isn't installed won't appear to the user in Virtual Agent.

Version 2.0.2 - August 2022
:   New: Processes modified.

Version 1.1.0 - May 2022
:
    * Fixed:
      * MS Teams errors and troubleshooting flows.
      * CI Diagnostics topic blocks.
      * Record creation issues.
      {#store-rn-conversational-interfaces-diagnostics__ul_jhr_znz_3tb}
    {#store-rn-conversational-interfaces-diagnostics__ul_h34_znz_3tb}

Version 1.0.2 - October 2021
:   The Conversational Interfaces Diagnostic Tool enables admins and technical support engineers to diagnose common configuration and plugin setup issues by interacting with a diagnostic chatbot via Virtual Agent.