---
sourceDocument: Store Version History Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/store-release-notes

 Release :

    - store

ft:locale :

    - en-US

ft:publication_title :

    - Store Version History Release Notes

ft:clusterId :

    - rnst

bundleId :

    - rnst


---

# Customer Project Management release notes

# Customer Project Management release notes {#ariaid-title1}

Release version: Store  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Version history for the ServiceNow® Customer Project Management application on the ServiceNow Store.
Important:  
For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website.

Version 2.3.0 - September 2026
:
    * Changed:
      * Field-Level Access for Store Users
        * Store stakeholders and managers can now view and edit Assigned To, Assignment Group, and Priority fields on customer-visible project tasks
        {#store-rn-csm-customer-project-mgmt__ul_rr4_kfb_lkc}
      {#store-rn-csm-customer-project-mgmt__ul_o4g_kfb_lkc}
    * Fixed:
      * Security Fix
        * Fixed unauthorized access vulnerability in Customer Project utilities by enforcing execute ACLs on GlideAjax calls
        {#store-rn-csm-customer-project-mgmt__ul_vqd_lfb_lkc}
      {#store-rn-csm-customer-project-mgmt__ul_etz_kfb_lkc}
    {#store-rn-csm-customer-project-mgmt__ul_r3b_kfb_lkc}

Version 2.2.0 - July 2026
:   Changed: Added sn_csm_ppm.project_task_writer​ role that gives read/write access to customer project tasks.

Version 2.1.0 - June 2026
:   Non-Glide Cobalt Raven ACLs for Customer Project Management - Security enhancements to query access controls for Case lines and workflows.

Version 2.0.0 - March 2026
:
    * No new features have been delivered; migrated the application from family to store. Integrate Customer Service Management with the Project Portfolio Management application. This integration enables customers to manage complex projects with multiple tasks and provide end users with visibility into these projects.
    * Customer Service Management provides an integration with the ServiceNow PPM Standard application, earlier known as Project Portfolio Suite with Financials.
    * Customers can use this integration to create projects and project tasks for their customer accounts. Customers can also provide end users with visibility into their projects and tasks from the Customer Service Portal and enable them to request additional actions.
    {#store-rn-csm-customer-project-mgmt__ul_nlq_fqx_l3c}