Contract Workspace release notes

  • Release version: Store
  • Updated June 11, 2026
  • 2 minutes to read
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    Summary of Contract Workspace release notes

    Contract Workspace is a feature included with Contract Management Pro that centralizes contract request management and processing for fulfillers and stakeholders. It provides a unified interface to prioritize and efficiently handle contract-related activities within your organization.

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    Key Features and Improvements

    • Offline signatures support (v1.9.0, June 2026): Users can now manage contracts signed outside the system, improving flexibility in contract processing.
    • Document comparison enhancements (v1.8.1, March 2026): Supports contract documents stored in external storage, enabling broader document handling capabilities.
    • Playbook related list (v1.6.0, September 2025): Available when NowAssist in Contract Management plugin is installed; allows review and editing of AI-extracted metadata from contracts and management of contract reminders for renewals or terminations.
    • Improved Executed contracts view (v1.6.0): Displays additional fields and related lists such as Obligations and Playbook for better contract oversight.
    • Mixed signature workflow support (v1.4.0, May 2025): Unassigned contract requests appear appropriately when a change request is submitted in Awaiting signature state.
    • Document grouping by contract type (v1.3.0, February 2025): Contract documents are grouped by contract type by default in Contract Workspace and Legal Counsel Center, enhancing navigation.
    • Accessibility and UI improvements (v1.5.0, August 2025): Fixes accessibility issues, optimizes widgets for Dark theme, and restricts Now Assist contract analysis messages to relevant roles only.

    Performance and Bug Fixes

    • Improved performance when displaying expired contracts (v1.8.5, May 2026).
    • Resolved performance issues on the Contract Workspace home page and related list visibility (v1.7.2, December 2025).
    • Fixed UI issues including the visibility of the New button in Software and Hardware Asset Management workspaces with Contract Management Pro installed (v1.7.7, April 2026).
    • Addressed button visibility and related list inconsistencies in Contracts Workspace and Legal Counsel Center (v1.2.1 November 2024, v1.1.0 August 2024).

    Practical Benefits for ServiceNow Customers

    By leveraging Contract Workspace, ServiceNow customers can streamline contract request handling, improve contract metadata accuracy through AI-assisted playbooks, and handle diverse contract workflows including offline signatures. Enhanced UI and performance improvements ensure a smoother user experience, while integration with Legal Counsel Center and asset management modules supports cohesive contract lifecycle management across the organization.

    Version history for the Contract Workspace application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 1.9.0 - June 2026
    New: Contract requests now support offline signatures, enabling users to manage contracts signed outside the system.
    Version 1.8.5 - May 2026
    Fixed: Improved performance when displaying expired contracts list.
    Version 1.7.7 - April 2026 (Yokohama)
    Fixed: The New button on the contract list view now appears correctly in Software Asset Management and Hardware Asset Management workspaces when the Contract Management Pro application is installed.
    Version 1.8.1 - March 2026
    New: Document comparison now supports contract documents stored in external storage.
    Version 1.7.2 - December 2025
    • Fixed:
      • Resolved performance issues on the Contract workspace home page.
      • Resolved conditional visibility of "Related contract requests" related list in a contract request.
    Version 1.6.0 - September 2025
    • New:
      • A new Playbook related list is now available in Contract Workspace when the NowAssist in Contract Management plugin is installed. The Playbook allows users to review metadata extracted by AI agents within the Manage Contract Repository agentic workflow. Users can edit the extracted information as needed and submit updates to the contract repository. If the contract end date is available, the Review contract reminders tab appears in the playbook, enabling you to review and update the AI-calculated contract reminder date and specify recipients for contract renewal or terminations.
      • The Executed contracts view on the Contracts Workspace has been improved to display additional fields and related lists (e.g. Obligations, Playbook, Executed contracts etc.).
    Version 1.5.0 - August 2025
    • Fixed:
      • Accessibility issues are fixed.
      • The message to use Now Assist contract analysis is now visible only to appropriate roles like contract fulfiller working on request and not visible to contract users who are on the watchlist.
      • Widgets, welcome banner image, headers, and labels are optimized to work with the Dark theme in contract workspace.
    Version 1.4.0 - May 2025
    • New: For self-served contract request in mixed signature workflow, the contract request will be displayed under unassigned contract request list when a requestor submits a change request for requests in Awaiting signature state.
    • Fixed: UI issues
    Version 1.3.0 - February 2025
    • Changed: In Contract workspace and Legal Counsel Center, the contract documents in the Contract documents tab are grouped based on contract types, by default.
    • Fixed: Performance improvements.
    Version 1.2.1 - November 2024
    Fixed: The Send Document button does not appear in Contracts Workspace if Legal Counsel Center app is not installed. This has been fixed.
    Version 1.1.0 - August 2024
    Fixed: Related lists displayed for a legal request in Legal Counsel Center and Contract Workspace are inconsistent.
    Version 1.0.3 - May 2024

    ServiceNow Contract Workspace is included with Contract Management Pro. Contract Workspace helps fulfillers and stakeholders to stay on top of all contract request management and processing related activities within their organization. It enables them to prioritize and efficiently address contract requests from a single interface.