Health and Safety Testing release notes
Summarize
Summary of Health and Safety Testing release notes
The Health and Safety Testing application on the ServiceNow Store streamlines employee health testing processes to help reduce infectious disease spread in the workplace. It supports employer-initiated or employee-requested health testing following potential exposure to infectious diseases like COVID-19. Employees can submit preferences for test type, date, and location, while administrators manage scheduling and testing coordination. After testing, employees report results to meet health and safety requirements for workplace clearance.
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This application is part of the ServiceNow Safe Workplace suite, which can be installed collectively for comprehensive workplace safety management. Organizations are responsible for ensuring legal and regulatory compliance when using the application, including customizing out-of-the-box templates to fit specific data protection and employment laws.
Version History and Key Updates
- Recent fixes and security updates: Versions 1.27.2 (June 2026) and 1.26.4 (May 2024) addressed security improvements and access controls.
- Localization: Extensive multilingual support was added progressively from version 1.23.0 (January 2022) for over 22 languages, improving accessibility for global workforces.
- New features: Manager approval for COVID-19 test results (v1.19.0), enhanced employee health status fields (v1.16.1), consent request structures for privacy policies (v1.5.1), and support for domain separation (v1.6.0) to enable secure multi-tenant environments.
- Usability improvements: Updates to approval portal search performance, interface localization, PDF viewing in modals, and addition of worknotes on forms.
Important Notices for Customers
- Organizational responsibility: Customers must ensure that use of the application complies with all applicable laws and regulations. ServiceNow does not provide legal advice, and organizations should tailor templates accordingly.
- Government agency use: Government customers must verify ethical and legal compliance with their agency policies before using the application. ServiceNow does not cover implementation or configuration costs unless separately contracted.
Version history for the Safe Workplace Health and Safety Testing on the ServiceNow Store.
Version history
- Version 1.27.2 - June 2026
- Fixed: Remediated non-Glide ACLs
- Version 1.27.0 - August 2025
- Changed: Minor ACL updates
- Version 1.26.4 - May 2024
- Security fixes.
- Version 1.26.3 - November 2022
-
Fixed:
- Improvement in Next Experience theming alignment
- One minor bug related to restricted caller access (RCA)
- Version 1.26.2 - August 2022
-
- Fixed:
- Security bug
- Quality improvements
- Fixed:
- Version 1.25.0 - May 2022
- New: Localization for features in the May 5 release
- Version 1.24.0 - February 2022
-
- Added missing Restricted Caller Access record for sn_imt_health_test_result
- Added missing sys_restricted_caller_access record for new requirement recalculation job
- Version 1.23.0 - January 2022
- New: Localization for 22 languages other than English. Translations are available for features released up until the December 16, 2021 release.
- Version 1.22.0 - January 2022
- Fixed: Performance bug on approval portal search
- Version 1.21.1 - December 2021
-
- New: Add worknotes to the form
- Changed: Updates to the translation engine
- Version 1.20.0 - November 2021
-
- New: Localization for features from the November 4 release
- Fixed: Ability to view PDF files in modals on the Approval Portal
- Version 1.19.0 - November 2021
-
- New: Manager approval - COVID-19 test results
- Fixed: Minor bug
- Version 1.18.0 - October 2021
- New:
- Approval Portal
- Localization for features from the September 16 release
- Version 1.17.0 - September 2021
- New:
- Menu item for My Health Tests
- Localization for features from the September 2 release
- Version 1.16.1 - September 2021
-
- New: Additional Employee Health and Safety Status fields
- Fixed: Minor bugs
- Version 1.15.0 - August 2021
-
- New: Localization for features from the August 5 release
- Fixed: Minor bug
- Version 1.14.1 - August 2021
- Fixed: Bug related to locking admin out of attachments
- Version 1.13.0 - July 2021
- New: Localization for features from the July 1 release
- Version 1.12.0 - July 2021
- Changed: Updates to the translation engine
- Version 1.11.0 - April 2021
- Fixed: Minor bugs
- Version 1.10.0 - April 2021
- New: Localization for features from the March 25 release
- Version 1.9.0 - March 2021
- Fixed: Minor bug
- Version 1.8.0 - March 2021
- Fixed: Minor bug
- Version 1.7.0 - February 2021
- New: Localization for features from the January 21 release
- Version 1.6.0 - January 2021
- New:
- Support for domain separation
- Localization for features from the December 17 release
- Version 1.5.1 - December 2020
- New: Common structure to request consent to various privacy policies
- Version 1.4.0 - November 2020
- New:
- In the new My Safe Workplace page, there is a new Health and Safety Testing category in the 'Things you can request' module
- Localization for features from the November 5 release
- Version 1.3.0 - November 2020
-
- New: New catalog item icons
- Fixed: Minor bug fixes
- Version 1.2.0 - October 2020
- New: Localization for features from the October 1 release
- Version 1.0.2 - October 2020
-
The ServiceNow Health and Safety Testing application streamlines the employee health testing process to identify affected employees and help reduce the spread of infectious diseases in the workplace. The Health and Safety Testing application provides employers, where they are legally required or permitted to do so, with two options: request employees get tested, or allow employees to request optional health testing upon being notified of potential exposure to an infectious disease, such as COVID-19.
Employees can submit health testing preferences, like test type and preferred testing date and location. Administrators can use the employees’ request forms to coordinate testing availability and scheduling. After health testing is complete, employees can use Health and Safety Testing to indicate a test result to satisfy the employer’s health and safety requirement, clearing the employee for a safe return to the workplace.
Notice regarding use by organizations
All decisions in connection with the implementation of this application are at the sole decision of the Organization utilizing this application. Organizations agree that use of the application is not a representation by ServiceNow regarding the application’s compliance with any law or regulation and any suggested language provided out of the box with the application does not constitute legal advice by ServiceNow.
Organizations remain solely responsible for complying with their legal obligations under applicable law, including (but not limited to) data protection and employment laws, and should modify any language within the templates provided to meet the Organizations' specific requirements.
Notice regarding use by government agencies
ServiceNow is offering this application to government agencies and their authorized users, not to government employees in their individual capacities. Use of the application does not modify any existing, or future entitlements or payment obligations for ServiceNow software or applications otherwise purchased by the government agency. ServiceNow shall not be responsible for any implementation or configuration costs associated with use of the application unless separately purchased. Government customers are solely responsible to confirm with the agency’s Ethics Office or its authorized representative that acceptance and usage of the application is permissible.
All decisions in connection with the implementation of this application are at the sole decision of the government agency utilizing this application. Agencies remain solely responsible for complying with their legal obligations under applicable laws and regulations, including (but not limited to) data protection and employment laws and regulations, and should modify any language within the templates provided to meet the agency’s specific requirements.