CMDB success advisor release notes

  • Release version: Store
  • Updated June 11, 2026
  • 1 minute to read

    • Version history for the ServiceNow® CMDB success advisor application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.
    Version 2.0.0 - June 2026
    • New:
      • Role-based access for Data Foundations advisor with cmdb_user and cmdb_editor roles can only view dashboards with no access to Settings and Integrations tabs. The cmdb_admin role retains full access to advisor.
      • Auto-setup of Data Foundations advisor dashboard with user notifications; 65 million CIs guardrail skips auto-setup.
    • Changed: Performance at enterprise scale with pre-aggregation, read-replica routing, and dedicated Performance Analytics indicator data sources; 5-minute setup eliminated.
    • Fixed:
      • Accessibility related improvements including keyboard support, ARIA labels, fixed heading hierarchy, and per-route page titles.
      • Other functional improvements including refreshed classes list in Data Foundations advisor, redesigned KPI list views, and entry-point fixes.
    Version 1.1.3 - April 2026
    Fixed: For instances without HAM entitlement, completion of the Data Foundations advisor setup through the CMDB success advisor entry point is now available.
    Version 1.1.2 - March 2026
    • Expanded support for Data FoundationsAdded Data Foundations as a supported outcome, extending outcome‑based CMDB guidance beyond Hardware Asset Management (HAM).
    • Scope setting based on principal class recommendationsGuided scope selection for Data Foundations using principal class recommendations derived from incident, problem, and change activity—helping teams focus on the most impactful CI classes instead of the entire CMDB.
    • Recommended data integrationsSuggested Discovery patterns and Service Graph Connectors based on CI class and attribute coverage to support accurate and complete data ingestion.
    • Prebuilt Data Foundations dashboardReady‑to‑use dashboards with targeted health indicators to monitor CMDB health, identify data quality gaps, and track improvement progress.
    • Guided analysis and remediationRoot‑cause analysis across CMDB data issues and governance‑related settings, with guided remediation paths to improve data accuracy and completeness.
    Version 1.0.1 - November 2025
    Unlock the full potential of your Configuration Management Database (CMDB) to achieve technical excellence, starting with value-maximizing Hardware Asset Management (HAM) outcomes. The CMDB success advisor empowers administrators with intuitive, step-by-step guidance to enhance CMDB health and data quality, without requiring deep technical expertise. By resolving issues faster and enabling continuous improvement, the tool helps align your CMDB with business goals, reduce operational risk, and maximize asset visibility and control.