--- sourceDocument: Store Version History Release Notes sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/store-release-notes Release : - store ft:locale : - en-US ft:publication_title : - Store Version History Release Notes ft:clusterId : - rnst bundleId : - rnst --- # Mobile Publishing release notes # Mobile Publishing release notes {#ariaid-title1} Release version: Store Updated August 6, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Mobile Publishing Release Notes Mobile Publishing in ServiceNow enables customers to create and manage branded mobile applications for iOS and Android, facilitating public distribution through app stores such as Apple App Store Connect and Google Play Console. It supports customizations including app icons, names, descriptions, splash screens, theme colors, and Mobile App Management (MAM) integration. The release notes document incremental enhancements, fixes, and new features across versions to improve usability, security, and compliance with platform requirements. Show full answer Show less ## Key Features * **Branded App Creation and Updates:** Customers can create branded Android and iOS apps and submit updates without redoing full branding requests, easing app lifecycle management. * **Custom Package and Bundle IDs:** Support for specifying custom package names/bundle IDs for public app distribution enhances control over app identity. * **Deep Linking and Universal Links:** iOS Universal Links and Android deep link enablement allow users to access specific in-app content directly, improving user experience. * **Mobile App Management (MAM):** Integration support with MAM vendors (with removal of BlackBerry MAM) assists with enterprise app management and security. * **UI and Workflow Improvements:** Contextual publishing guides, progress bars for downloads, login modals on session timeout, and validation enhancements improve usability and reduce errors. * **Security and Compliance:** Security patches, developer verification snippets, and toggles for features such as background location tracking address platform review requirements and vulnerabilities. * **Multi-Instance and Theming Support:** Support for multiple instances with pre-populated URLs and theme configuration aligns apps with corporate branding and operational environments. ## Practical Benefits for ServiceNow Customers * Streamlined mobile app branding and publishing processes reduce administrative effort and accelerate app deployment. * Improved app store compliance and functionality through enhanced verification, tracking toggles, and updated packaging options facilitate smoother app approvals. * Greater customization and control enable apps that better reflect organizational branding and meet enterprise security policies. * Detailed and contextual guidance supports administrators in configuring complex features such as deep links and push notifications effectively. * Ongoing fixes and enhancements ensure stability, security, and compatibility with evolving OS and store requirements. Version history for the Mobile Publishing on the ServiceNow Store. Important: For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website. ## Version history {#store-rn-mobile-publishing__section_ptf_mxf_ygb} Version 24.1.0 - August 2026 : * New: * Android Developer Verification snippet field added to the build request form for Android apps * Voice Agents opt-in toggle added to a new "Features requiring justification" section * BlackBerry MAM removed as a supported vendor option {#store-rn-mobile-publishing__ul_z5b_ph1_bkc} * Fixed: * Bundle ID/Package Name fields allowed spaces and special characters when duplicating a build request * Documentation links in the Mobile Publishing Guide * Multiple build form issues for multi-native-client instances * Uploading app icons triggered a browser Basic Auth popup * Request history displayed incorrect package name for apps with a custom bundle ID * App icon content type changed on upload, causing broken image display {#store-rn-mobile-publishing__ul_gxk_ph1_bkc} Version 24.0.0 - December 2025 : * New: * Publishing Guide with contextual, OS-specific setup steps for deep links, push notifications, app store listings, MAM, and more. * Mobile_admin role can now access Mobile Publishing. * Background Location Tracking toggle in the UI to assist with Apple/Google review requirements. * Specify custom package names / bundle IDs for public app distribution apps. * See what native client version you will receive before submitting a request. * "Update Available" banner for new versions of Mobile Publishing. * Login modal on session timeout to prevent data loss. {#store-rn-mobile-publishing__ul_blx_slq_jhc} Version 23.2.0 - November 2024 : * New: Android Deep Link Enablement for Multiple Instances. * Fixed: Branding asset input now supports validation for transparent images. {#store-rn-mobile-publishing__LatestMobilePublishing} {#store-rn-mobile-publishing__LatestMobilePublishing} Version 23.1.0 - May 2024 : * New: * Pre-populate the instance URL for each branded app, so that users no longer need to enter instance details during login. * Update for iOS Intune applications for ServiceNow mobile app versions 17.5 and later.Microsoft now requires additional registration and consent from Microsoft Entra ID administrators. To help with these procedures, additional messaging is included in the ServiceNow AI Platform detailing the new process. {#store-rn-mobile-publishing__ul_ykd_tt1_hbc} * Changed: * iOS Bundle IDs and Android Package IDs are now listed in the request form. * The mobile application management (MAM) section has moved from the App basic info page (on the first page of the form) to the App details page (on the second page of the form). {#store-rn-mobile-publishing__ul_lyz_st1_hbc} {#store-rn-mobile-publishing__ul_m3t_rt1_hbc} Version 23.0.0 - February 2024 : * New: * New look and feel with more information such as FAQs embedded into the UI * For customers on Washington family version: * Use Mobile Publishing on sub-production instances * Build custom app types in early availability; reach out to your ServiceNow representative for conditional approval Version 3.3.1 - November 2023 : Fixed: Security patch to address a vulnerable third party library. Version 3.3.0 - May 2023 : Fixed: * Updating an existing app now pulls theme colors defined on the instance * Universal linking file was not able to be downloaded * New lines characters and carriage returns are now prevented in app name Version 3.2.0 - February 2023 : * New: * Added support for configuring themes in Mobile Publishing builds. These themes use a new table that was introduced in Utah with the Next Experience. * Removed the capability to build Mobile Onboarding apps from the Mobile Publishing form. ServiceNow has deprecated the Mobile Onboarding app and will remove it from app stores in March 2023. Version 3.1.1 - September 2022 : * Changed: * Module name changed from "Request Branded App" to "Manage Mobile Publishing Apps" * Changed Mobile Publishing landing page wording to reflect new product name "Publishing" instead of "Branding" * Documentation links to point to Tokyo family release {#store-rn-mobile-publishing__ul_pzq_smq_w5b} * Fixed: * Artifact download timeouts * Translations * Performance Improvements * Approve/Cancel buttons disabled when not a valid step * Universal links file appears once build is complete, not before * Allowing unique file names upon download * Show file download in progress * Stop form resetting after selecting distribution type {#store-rn-mobile-publishing__ul_yl5_tmq_w5b} {#store-rn-mobile-publishing__ul_xbw_mmq_w5b} Version 3.1.0 - November 2021 : * New: * Ability to create branded Android applications that allows public distribution via the Google Play Console. * Ability to request updates to existing branded applications without needing to fill out the branding request form again. * Added downloading progress bar, for build or push certificate file downloads. {#store-rn-mobile-publishing__ul_qtg_1f4_4rb} * Changed: * The mobile app version is visible for each build request. * Added support for special characters and unicode to be included in app name. {#store-rn-mobile-publishing__ul_yzq_bf4_4rb} * Removed: "Android Legacy Launcher Icon" input for Android builds, are no longer supported for Android 7. {#store-rn-mobile-publishing__ul_utf_z24_4rb} Version 3.0.0 - October 2021 : * New: * Ability to create branded iOS applications that will allow public distribution via the Apple App Store Connect portal. * Minor UI improvement to organize the display of current and previous app branding requests. {#store-rn-mobile-publishing__ul_jls_cfp_frb} {#store-rn-mobile-publishing__ul_t33_cfp_frb} Version 2.3.1 - September 2021 : Fixed: Issue that caused Android apps to crash when special characters were included in the Firebase API Key Version 2.3.0 - August 2021 : Fixed: Minor fixes Version 2.0.17 - January 2021 : * Fixed: * Properly populate universal links host and write client theme values to table * Persist DEP ID and Org Name, zero out platform after submission * Set the app table's report view ACL to True {#store-rn-mobile-publishing__ul_g2l_rpt_nqb} {#store-rn-mobile-publishing__ul_f2l_rpt_nqb} Version 2.0.16 - November 2020 : Removed: Removed the description field from the Request custom branding form. Version 2.0.15 - October 2020 : Changed: Updated user-facing text for more clarity and added the ability for customer admins of New York instances to add analytics to their requests Version 2.0.14 - September 2020 : New: Added support for iOS Universal Links - Users can connect to content deep inside the custom branded mobile apps with universal links. Version 2.0.12 - August 2020 : New: Added support for iOS Universal Links - Users can connect to content deep inside the custom branded mobile apps with universal links. Version 2.0.10 - July 2020 : * New: * With Mobile Publishing you can order a secure, branded version of any ServiceNow mobile app through your instance. With branding, you can make the following customizations to your mobile apps: * App icon * App name * App description * App splash screen * In app theme colors * Add MAM (Mobile App Management) support {#store-rn-mobile-publishing__ul_tqc_5ts_3mb} {#store-rn-mobile-publishing__ul_syp_tts_3mb} {#store-rn-mobile-publishing__ul_ngj_tts_3mb}