--- sourceDocument: Store Version History Release Notes sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/store-release-notes Release : - store ft:locale : - en-US ft:publication_title : - Store Version History Release Notes ft:clusterId : - rnst bundleId : - rnst --- # Client Software Distribution 2.0 release notes # Client Software Distribution 2.0 release notes {#ariaid-title1} Release version: Store Updated August 6, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Client Software Distribution 2.0 release notes Client Software Distribution 2.0 (CSD 2.0) is a ServiceNow application designed to automate software request fulfillment for desktop and mobile applications, reducing manual IT support tasks. It integrates with third-party management systems to enable fast, 24x7 self-service software installation and removal, improving IT support productivity. This release expands automation capabilities across a wider range of Microsoft and Apple endpoints, including Microsoft Endpoint Configuration Manager (MECM), Windows 365, Azure Cloud VMs, and Jamf for macOS and iOS. Show full answer Show less CSD 2.0 works best when combined with Software Asset Management (SAM) Pro to not only automate software distribution but also manage compliance, risk, and software costs effectively. ## Version Highlights * **Version 1.7.4 (August 2026):** Fixed a bug related to extending software leases. * **Version 1.7.3 (June 2026):** Added non-Glide Cobalt Raven ACLs for enhanced security. * **Version 1.6.0 (April 2026):** Introduced agents and agentic workflows specifically for MECM integration. * **Version 1.5.1 (February 2026):** Added AI-powered agents and workflows to assist with group management and catalog item creation. * **Version 1.4.0 (December 2025):** Introduced dot walking directive to enhance data referencing within the application. * **Version 1.3.0 (November 2025):** Added granular read-only controls and fixed subflow issues for revoking software in Intune and Jamf. * **Version 1.2.3 (July 2024):** Fixed a security defect involving ACL bypass and corrected issues with out-of-the-box script includes. * **Version 1.2.2 (March 2024):** Resolved UI errors related to lease extension actions and date/time formats. * **Version 1.2.1 (September 2023):** Fixed software revocation issues and improved Service Portal catalog label handling. * **Version 1.2.0 (January 2023):** Added support for uninstalling apps installed outside of CSD via SCCM. * **Version 1.1.1 (December 2022):** Added localization support and integration enhancements for IntegrationHub. * **Version 1.1.0 (September 2022):** Updated integration with Microsoft Intune. * **Version 1.0.3 (July 2022):** Fixed scheduled job issues related to software reconciliation. * **Version 1.0.2 (February 2022):** Initial major release focusing on automating software requests from the service catalog. ## Practical Benefits for ServiceNow Customers * Automates repetitive software request tasks, freeing IT support resources for higher-value work. * Enables 24x7 self-service software installation and removal across Microsoft and Apple devices. * Supports integration with leading endpoint management tools such as MECM, Microsoft Intune, and Jamf. * Improves governance and compliance when used in conjunction with Software Asset Management Pro. * Provides enhanced security controls, AI-driven workflows, and improved user experience through ongoing updates. Version history for the Client Software Distribution 2.0 on the ServiceNow Store. Important: For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website. ## Version history Version 1.7.4 - August 2026 : Fixed: Bug related to extend_software_lease Version 1.7.3 - June 2026 : Non Glide Cobalt Raven ACLs added. Version 1.6.0 - April 2026 : New: Agents and Agentic workflows for MECM Version 1.5.1 - February 2026 : New: AI Agents and Agentic workflows for group management and catalog item creation. Version 1.4.0 - December 2025 : New: Dot walking directive for CSD 2.0. Version 1.3.0 - November 2025 : * New: Granular read-only controls * Fixed: Subflow changes for revoke installed client software for Intune \& Jamf Version 1.2.3 - July 2024 : * Fixed: Security defect on Table ACL Bypass via GlideRecord Encoded Query * Fix for OOB non-client callable script include: CSDUtil is calling current object. {#store-integrationhub-rn-client-software-distribution__ul_rpq_xtm_zbc} {#store-integrationhub-rn-client-software-distribution__latest-store-integrationhub-rn-client-software-distribution} {#store-integrationhub-rn-client-software-distribution__latest-store-integrationhub-rn-client-software-distribution} Version 1.2.2 - March 2024 : * Fixed: * Extend Lease UI Action displaying error message * Lease start Date throwing an error message with valid data {#store-integrationhub-rn-client-software-distribution__ul_hd4_lnd_p1c} {#store-integrationhub-rn-client-software-distribution__ul_ltm_knd_p1c} Version 1.2.1 - September 2023 : * Fixed: * End-user is not able to revoke software installation. * Label in flow Revoke Client Software" steps are not shown properly. * Date/Time formats not handled in SP Catalog Client Scripts. {#store-integrationhub-rn-client-software-distribution__ul_g4x_kg2_5yb} Version 1.2.0 - January 2023 : New: This version includes support to uninstall apps for SCCM, that were installed without using Client Software Distribution 2.0. Version 1.1.1 - December 2022 : Patch release of Client Software Distribution 2.0 for IntegrationHub. This version adds localization support for the application. Version 1.1.0 - September 2022 : Changed: Minor release of Client Software Distribution 2.0. This version includes the integration changes for third-party software provider Microsoft Intune. Version 1.0.3 - July 2022 : Fixed: Patch version of Client Software Distribution. This version includes a fix with the scheduled job "Reconcile Requested Software". Version 1.0.2 - February 2022 : Requests for desktop and mobile software applications are one of the most common IT tickets, burdening IT support with manual, repetitive work. Client Software Distribution 2.0 (CSD 2.0) enables administrators to stop the productivity drain by automating these requests from the service catalog using third-party management systems to unlock IT support productivity and deliver fast, 24x7 self-service resolution. Client Software Distribution 2.0 (CSD 2.0) is a major new release that modernizes and expands support to automate software requests on a broader range of Microsoft endpoints and now, Apple devices with out-of-the-box support for: Microsoft Endpoint Configuration Manager for Windows 10/11, Windows 365, and Azure Cloud VMs Jamf for MacOS and iOS CSD is better together with Software Asset Management (SAM) Pro -- automate software installation and removal with CSD; manage risk and compliance and control costs with SAM!