---
sourceDocument: Store Version History Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/store-release-notes

 Release :

    - store

ft:locale :

    - en-US

ft:publication_title :

    - Store Version History Release Notes

ft:clusterId :

    - rnst

bundleId :

    - rnst


---

# Foundation Data Sync for Consumers release notes

# Foundation Data Sync for Consumers release notes {#ariaid-title1}

Release version: Store  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read  
Version history for the Foundation Data Sync for Consumers application on the ServiceNow Store.
Important:  
For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website.

## Version history

Version 2.4.10 - September 2026
:
    * Foundation Data Sync for Consumers --- v2.4.10: No functional changes.
    * Service Exchange for Consumers --- v2.4.10
      * Fixed
        * Attachments could queue unnecessary background jobs regardless of connection state. (PRB2070888)
        * A remote task wasn't created when its trigger condition referenced a child-table-only field. (PRB2070471)
        {#store-rn-telecom-foundation-data-sync-consumers__ul_d1q_pww_lkc}
      {#store-rn-telecom-foundation-data-sync-consumers__ul_nm3_pww_lkc}
    * Foundation Data Sync --- v2.4.10
      * Fixed
        * Multi-value list fields could truncate when a later batch sent more data than the first. (PRB2068326)
        * Requesting an offering referencing a table missing on the requester blocked further requests. (PRB2063217)
        * Initial payload sync could duplicate or skip records if source data changed mid-sync. (PRB2061531)
        * Batches after the first could stop processing during bulk sync. (PRB2068330)
        * Knowledge article attachment sync now correctly handles tables that extend a base table.
        {#store-rn-telecom-foundation-data-sync-consumers__ul_s4m_qww_lkc}
      * Changed: Synced KB articles now default to including the provider name in the target KB name.
      {#store-rn-telecom-foundation-data-sync-consumers__ul_lnx_pww_lkc}
    * Service Exchange Base --- v2.4.10
      * Fixed
        * Near-simultaneous updates on provider and consumer could drop one side's change. (PRB2029744)
        * output.ignore=true on a transform didn't actually exclude the field from the sync payload. (PRB2066768)
        * The Case table lacked a proper label/plural, showing an auto-generated name to some users. (PRB1923483)
        * A multi-row variable set on a record producer overwrote all rows with the last row's value. (PRB2061638)
        {#store-rn-telecom-foundation-data-sync-consumers__ul_djq_rww_lkc}
      * Changed: Restart Connection after a clone/upgrade now also reactivates capture definitions automatically.
      * New: Added a scheduled sweep to reactivate capture definitions left inactive after a clone/upgrade.
      {#store-rn-telecom-foundation-data-sync-consumers__ul_d1n_rww_lkc}
    * Service Exchange Remote Process Sync Transport --- v2.4.10
      * Fixed
        * Onboarding could time out on slow connections, leaving OAuth credentials empty. (PRB2064896)
        * OAuth credentials during onboarding were sent via URL query params instead of the request body. (PRB2060125)
        {#store-rn-telecom-foundation-data-sync-consumers__ul_bq1_tww_lkc}
      {#store-rn-telecom-foundation-data-sync-consumers__ul_q5x_sww_lkc}
    * Transporter --- v2.4.10: No functional changes.
    * Service Exchange Health --- v2.4.10
      * Fixed
        * Integration-user-naming scan check didn't validate the required prefix. (PRB2023585)
        * Some pre-onboarding scan failures didn't generate an Issue record, hiding the block reason. (PRB2025384)
        * Tightened ACLs on Health records; removed a console log exposing connection data. (PRB2071380)
        * Fixed message alignment and a duplicate message on the admin-group scan check. (PRB2067053)
        * Connection Dashboard now shows accurate inbound/outbound transport queue backlog counts.
        {#store-rn-telecom-foundation-data-sync-consumers__ul_fkw_tww_lkc}
      * Changed: Consolidated two magic-link scan checks into one, gated on whether magic links are enabled.
      * New
        * Added a clearer down-connection warning about data loss after 7+ days.
        * Added a notification to admins when the Admin group has no users.
        * Added warning messages for missing roles (itil, cmdb_read, personalize, import_admin).
        {#store-rn-telecom-foundation-data-sync-consumers__ul_y4n_5ww_lkc}
      {#store-rn-telecom-foundation-data-sync-consumers__ul_y4r_tww_lkc}
    {#store-rn-telecom-foundation-data-sync-consumers__ul_egr_4ww_lkc}

Version 2.2.25 - August 2026 (Australia)
:   Security enhancements applied.

Version 2.3.29 - August 2026
:   This release updates the application to version 2.3.29 with no functional changes.

Version 2.3.18 - June 2026
:
    * Improved capabilities:
      * Improve your connection experience, by syncing Knowledge Base articles between provider and consumer instances.
      * Reduce data inconsistencies by maintaining sys IDs for CMDB data and dependent relationships through transform maps.
      * Ensure CI functionality is preserved on the destination instance by choosing to automatically create CI dependency relationships when relationship data is received from the source.
      * Improved compliance through restricted data sync from non production instances to production instances for CMDB tables.

Version 2.3.15 - May 2026
:
    * Fixed:
      * Inbound Transform Execution
        * Resolved an issue where inbound transforms could fail to execute due to permission-related constraints, ensuring reliable data ingestion and processing.
        {#store-rn-telecom-foundation-data-sync-consumers__ul_p43_bqc_cjc}
      * Connection Entitlements Retention
        * Fixed a condition where entitlements could be lost after a connection was interrupted and later re-established. Entitlements are now consistently preserved across reconnections.
        {#store-rn-telecom-foundation-data-sync-consumers__ul_q43_bqc_cjc}
      * Improved Onboarding Error Handling
        * Enhanced onboarding behavior so that, if an error occurs in an onboarding flow, a clear error message is presented instead of the process remaining in a "Work in Progress" state.
        {#store-rn-telecom-foundation-data-sync-consumers__ul_r43_bqc_cjc}
      {#store-rn-telecom-foundation-data-sync-consumers__ul_k43_bqc_cjc}

Version 2.2.13 - April 2026 (Australia)
:
    * New:
      * Added translations
      * Change name from Service Bridge to Service Exchange
      {#store-rn-telecom-foundation-data-sync-consumers__ul_h2v_3m4_53c}

Version 2.3.12 - March 2026
:
    * New:
      * Service Exchange Center
        * Introduced the unified Health Dashboard for improved visibility into connections through a new Heartbeat capability, more accurate connection status, enhanced search and filtering, and centralized issue tracking with validation and resolution.
        {#store-rn-telecom-foundation-data-sync-consumers__ul_anc_5pl_m3c}
      * Automated Onboarding
        * Delivered automated Consumer--Provider onboarding with secure registration, automated pre‑ and post‑onboarding suite validations, improved retry and timeout handling including one‑sided consumer offboarding, and clearer onboarding states with actionable error messaging and recovery.
        {#store-rn-telecom-foundation-data-sync-consumers__ul_bnc_5pl_m3c}
      * Service Exchange Core
        * Improved transport reliability, strengthened Remote Task error handling, enabled provider‑to‑consumer task variable updates, and ensured Remote Choice values remain accurate.
        {#store-rn-telecom-foundation-data-sync-consumers__ul_cnc_5pl_m3c}
      * Foundation Data Sync
        * Added bi‑directional data sync from Consumer to Provider, improved attachment handling, introduced automated field mapping, and enhanced visibility into offerings, subscriptions, and revisions.
        {#store-rn-telecom-foundation-data-sync-consumers__ul_dnc_5pl_m3c}
      * Documentation
        * Restructured Service Exchange documentation.
        {#store-rn-telecom-foundation-data-sync-consumers__ul_enc_5pl_m3c}
      {#store-rn-telecom-foundation-data-sync-consumers__ul_hmc_5pl_m3c}
    * Fixed:
      * Improved resilience of RPS outbound (PRB1918189)
      * RPS connection failures caused by malformed attachments (PRB1969541)
      * Additional comments are not updated as expected (PRB1984220)
      * Improved retry behavior during onboarding and Offboarding (PRB1925551)
      * Corrected CI sync behavior after initial payload (PRB1961406)
      * Improved handling of inbound email attachments (PRB1920319)
      * Resolved Clone script conflicts (PRB1966599)
      {#store-rn-telecom-foundation-data-sync-consumers__ul_h3w_5pl_m3c}

Version 2.2.6 - November 2025
:
    * Fixed:
      * Offerings now populate the company field correctly
      * The Consumer active revision field on the entitlements table now shows the correct number
      {#store-rn-telecom-foundation-data-sync-consumers__ul_hvm_tt2_dhc}

Version 2.2.5 - September 2025
:   Foundation Data Sync for Consumers enables customers to request and receive foundational data from their providers without the need for a costly third-party integration.

