ISA Equipment Model release notes

  • Release version: Store
  • Updated June 11, 2026
  • 3 minutes to read
    • Summarize
    Summarized using AI
    This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.

    Summary of ISA Equipment Model release notes

    The ISA Equipment Model application on the ServiceNow Store provides a structured approach to managing equipment models and their associated entities, with continuous improvements in certification, access control, and operational visibility. These release notes detail version history, new features, enhancements, certifications, and bug fixes from version 1.0.6 through 4.0.0, enabling customers to track functionality updates and compatibility.

    Show full answer Show less

    Key Features and Enhancements

    • Certification Updates: The application has been certified for multiple ServiceNow releases including Utah, Vancouver, Tokyo, Xanadu, and Australia Patch 3, ensuring compatibility with evolving platform versions.
    • Access Control Improvements: Version 1.0.12 introduced enhanced site-level access control using User Criteria to define read and write permissions for equipment model entity sites. This replaces previous Site User records to streamline and secure access management. New user groups and related lists facilitate easier administration of view and edit rights for OT devices.
    • Operational Visibility: Starting in version 2.0.5, a Processing Order value can be assigned to child entities to sort equipment model entities within a site. Additionally, the Equipment Model menu’s Daily Activity tab displays previous day activities on OT devices. Users can also view vulnerable items, remediation tasks, and vulnerability exceptions directly from the Industrial Workspace, improving operational oversight and vulnerability management.
    • Platform Enhancements and Bug Fixes: Version 3.0.0 included minor platform enhancements, while version 2.0.3 addressed various bug fixes to improve stability and performance.
    • Menu and UI Updates: The application menu was renamed from “Equipment Models” to “Equipment Model Entities” to better reflect functionality, and Site User menus and related lists were replaced with more granular access control items.
    • Dependency Changes: The dependency on Manufacturing Process Manager was removed in version 1.0.8, simplifying deployment and integration.

    Practical Benefits for ServiceNow Customers

    • Ensures compatibility with current and future ServiceNow platform versions through certifications.
    • Enables fine-grained, scalable access control to equipment model entities and OT devices, enhancing security and compliance.
    • Improves operational awareness with activity tracking and visibility into vulnerabilities and remediation tasks, supporting proactive industrial security management.
    • Simplifies administration through improved UI elements and access management constructs, reducing overhead for managing site users and permissions.

    Next Steps for Customers

    Customers should review their current ISA Equipment Model version and plan upgrades to leverage enhanced access control and operational visibility features. It is recommended to verify system requirements and family compatibility on the ServiceNow Store before upgrading. Customers managing OT environments will benefit from new dashboards and sorting capabilities to streamline equipment model management and vulnerability remediation workflows.

    Version history for the ISA Equipment Model application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 4.0.0 - June 2026
    New: Certified for Australia Patch 3
    Version 3.1.0 - March 2026
    New: Certified for Australia
    Version 3.0.0 - December 2025
    Changed: Minor Platform enhancement.
    Version 2.0.8 - September 2025
      • Assign Processing Order value to child entities to sort equipment model entities in a Site.
      • In the Equipment Model menu, the Daily Activity tab displays the list of previous day's activities on the OT devices.
      • View all vulnerable items that have been created from the OT Vulnerable Items List View in the Industrial Workspace.
      • View all remediation tasks that have been created from the OT Remediation Tasks List View in the Industrial Workspace.
      • View all vulnerability exceptions that have been created from the OT Vulnerability Exception Approvals List View in the Industrial Workspace.
    Version 2.0.5 - August 2025
    • New:
      • Assign Processing Order value to child entities to sort equipment model entities in a Site.
      • In the Equipment Model menu, the Daily Activity tab displays the list of previous day's activities on the OT devices.
      • View all vulnerable items that have been created from the OT Vulnerable Items List View in the Industrial Workspace.
      • View all remediation tasks that have been created from the OT Remediation Tasks List View in the Industrial Workspace.
      • View all vulnerability exceptions that have been created from the OT Vulnerability Exception Approvals List View in the Industrial Workspace.
    Version 2.0.4 - February 2025
    No changes.
    Version 2.0.3 - November 2024
    Fixed: Updated with various bug fixes.
    Version 2.0.1 - September 2024
    New: Certified for Xanadu.
    Version 2.0.0 - August 2024
    Certified for Xanadu.
    Version 1.0.12 - February 2024
    • Certified for Washington DC
    • Improved site level access control to use User Criteria to define read or write level user access to equipment model entity sites. With the additional assignment of OT viewer (cmdb_ot_viewer) or OT Editor (cmdb_ot_editor) roles, users will also have either view or edit access to OT devices in the sites assigned accordingly.
    • On upgrade to version 1.0.12 of ISA Equipment Model, existing Site User records will be migrated to an improved access control model using User Criteria to preserve the same access permissions. For each site with ISA Entity Site User records:
      • For users with viewer access:
        • A new User Criteria record will be created and named Read User Criteria for <site name> Site [System Generated]
        • A new User Group with all Site Users from this site will be created and named Read Group for <site name> Site [System Generated]
        • A new record in the new Equipment Model Entity View Access table (isa_entity_m2m_user_criteria_can_view) will be created with the User Criteria and User Group just created as described above.
      • For users with editor access:
        • A new User Criteria record will be created and named Edit User Criteria for <site name> Site [System Generated]
        • A new User Group with all Site Users from this site will be created and named Edit Group for <site name> Site [System Generated]
        • A new record in the new Equipment Model Entity Edit Access table (isa_entity_m2m_user_criteria_can_edit) will be created with the User Criteria and User Group just created as described above.
    • Removed the Site User application menu and Site Users related list on the Equipment Model Entity record for a site
    • Set all Site User (isa_entity_site_user) records to inactive
    • Added application menu items for both
      • Site User - Can Read
      • Site User - Can Edit
    • Added related lists on the Equipment Model Entity record for a site for both
      • Can Read Equipment Models
      • Can Edit Equipment Models
    Version 1.0.11 - August 2023
    • Certified for Vancouver
    • Removed Read-only protection policy for the ISAEquipmentModelConstants script include
    • For ISA Equipment Model Import, please see the Industrial Process Manager application
    Version 1.0.10 - February 2023
    New: Certified for Utah
    Version 1.0.8 - August 2022
    • Removed: Dependency on Manufacturing Process Manager
    • New: Certified for Tokyo
    Version 1.0.6 - February 2022
    Changed: Updated application menu name from "Equipment Models" to "Equipment Model Entities"