Guided Self-Service in Employee Center release notes
Version history for the Guided Self-Service in Employee Center application on the ServiceNow Store.
Important:
For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
Version history
- Version 3.3.0 - June 2026
- Updated to support the latest version of the dependent apps.
- Version 3.2.2 - December 2025
- Updated to support the latest version of the dependent apps.
- Version 3.1.10 - August 2025 (Zurich)
- Updated to support the latest version of the dependent apps.
- Version 3.1.3 - August 2025 (Yokohama)
- Updated to support the latest version of the dependent apps.
- Version 3.0.2 - February 2025
- Employees can now find Guided Self-Service links in AI Search-powered search results.
- Version 2.0.2 - November 2024
-
- Added the following improvements:
- Users can review and edit their previous responses, providing a more streamlined experience.
- Admins can add rich media, including images and videos, as well as formatted text, providing employees detailed answers or guidance as the Q&A result.
- Added the following improvements:
- Version 1.0.6 - August 2024
- Provides employees with a visual, Q&A-based experience for self-serving on highly used and complex topics such as time off balance. It offers a more intuitive and engaging way for employees to quickly find the information they need. Suitable for organizations of all sizes and across various industries.