--- sourceDocument: Store Version History Release Notes sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/store-release-notes Release : - store ft:locale : - en-US ft:publication_title : - Store Version History Release Notes ft:clusterId : - rnst bundleId : - rnst --- # Vulnerability Response Integration with Palo Alto Prisma Cloud release notes # Vulnerability Response Integration with Palo Alto Prisma Cloud release notes {#ariaid-title1} Release version: Store Updated June 11, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Vulnerability Response Integration with Palo Alto Prisma Cloud release notes The Vulnerability Response Integration with Palo Alto Prisma Cloud enables ServiceNow customers to ingest Prisma Cloud policies and alerts into the Configuration Compliance application as tests and test results. This integration supports efficient vulnerability management by allowing risk scoring, grouping, and assignment of findings to appropriate users and groups. Proper configuration ensures seamless handling of cloud security posture data within ServiceNow. Show full answer Show less ## Key Features and Updates * **Policy and Alert Ingestion:** Converts Prisma Cloud policies into tests and alerts into test results for compliance tracking. * **Compliance Test Management:** Disabling Prisma Cloud policies now correctly deactivates associated Compliance Tests, enabling auto-closure of related test results (fixed in versions 2.8.2 and 30.1.2). * **Resource Identification Improvements:** Discovered items now use a composite source ID including resource ID, type, account, and region to accurately associate cloud resources across multiple accounts (fixed in 2.4.1). * **Enhanced Granularity and Data Handling:** Added registry as a CVIT granular key and path as a unique key for findings, supporting multiple package locations and discovery details (changed in 3.1.3). * **Cloud Resource Type Population:** Automatically populates cloud resource types in discovered items upon Prisma Host Integration execution (3.1.3). * **Improved Alert Integration:** Weekly comprehensive alert pulls updated since the last run, with better handling of Azure-related alerts (versions 2.5.3 and 2.6.2). * **Remediation Details Formatting:** Remediation information is presented in a clearer, more readable format (updated in 2.8.0). * **Security and Access Control:** Access Control Lists (ACLs) updated for Prisma Cloud repository queries to meet internal security directives (30.2.0). * **State and Task Management:** Duplicate remediation tasks eliminated; discovered item states update to CI Decommissioned based on Prisma resource deletion data (versions 2.7.0 and 2.8.0). ## Practical Impact for ServiceNow Customers With these updates, customers can expect more accurate and secure integration of Prisma Cloud vulnerability data into ServiceNow's Configuration Compliance framework. The improved identification of cloud resources across multiple accounts enhances data accuracy, while automation of test and alert lifecycle management reduces manual effort. Enhanced granularity and better remediation visibility support more effective risk prioritization and resolution tracking. The integration's alignment with security policies ensures compliance with organizational security standards. Version history for the Vulnerability Response Integration with Palo Alto Prisma Cloud on the ServiceNow Store . Important: For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website. ## Version history Version 30.2.0 - June 2026 (USEM) : Changed: Updated Access Control Lists (ACLs) for queries on the app-vul-prismacloud repository in the Prisma Cloud (Redlock) integration to align with internal security directives. Version 30.1.2 - April 2026 (USEM) : Fixed: Disabling a Prisma Cloud policy now correctly deactivates the associated Compliance Test, allowing related test results to auto-close as expected. Version 2.8.2 - April 2026 : Fixed: Disabling a Prisma Cloud policy now correctly deactivates the associated Compliance Test, allowing related test results to auto-close as expected. Version 2.8.0 - December 2025 : * New: Updated the discovered item state to CI Decommissioned based on resource_deleted information from Prisma. * Changed: Formatted remediation details into a more readable format. Version 2.7.0 - May 2025 : Fixed: Duplicate remediation tasks for Prisma test results are no longer being created.{#store-secops-rn-vr-palo-alto-prisma-cloud__latest-store-secops-rn-vr-palo-alto-prisma-cloud} {#store-secops-rn-vr-palo-alto-prisma-cloud__latest-store-secops-rn-vr-palo-alto-prisma-cloud} Version 3.1.3 - February 2025 : * Changed: * Registry can now be added as a CVIT granular key. * The CVIT granularity configuration includes two options (Scanner or Discovery Information) to allow selection of granularity based on scanner or discovery data, depending on whether the ITOM plugin is installed. * Added path as a unique key for findings key. This means, a package can be present in multiple locations leading to multiple findings * Populate Cloud Resource Type in Discovered Items upon executing Prisma Host Integration Version 2.6.2 - May 2024 : Fixed: Improvements have been made to better handle Azure-related alerts in Palo Alto Prisma Cloud. Version 2.6.0 - November 2023 : * Fixed: * When the scanner reopens test results, the resolution field is cleared. * When test results in deferred state are reingested by the scanner, their state is either determined as Open or Deferred depending on the deferral expiration window. {#store-secops-rn-vr-palo-alto-prisma-cloud__ul_cdy_dhb_fzb} Version 2.5.3 - October 2023 : * Fixed: * Added a new comprehensive integration which runs weekly and pulls all the alerts which were updated in the past week. * Updated Prisma alert integration to pull data based on status update since the last successful run time. Version 2.7.2 - August (Vancouver) : Changed: On running Prisma integrations, the Last Pass field will be populated on the test results. Version 2.4.1 - June 2023 : Fixed: Earlier, a cloud resource with the same resource id in different cloud accounts is associated with the same discovered item as the source id was populated only with resource id. Due to this, the test results and discovered items of the secondary accounts were missed. This issue has been fixed. From this release, the source id of discovered item is populated with the combination of resource id, type, account, and region so that any new asset with a different account is associated with the correct cloud resource, and discovered items and test results are created accordingly. Version 2.4.0 - May 2023 : Version 2.4.0 certified for Utah, Tokyo, and San Diego. Version 2.3.1 - February 2023 : Changed: Framework updates to use 'Security Support Common' common code instead of Vulnerability Response. Version 2.2.1 - November 2022 : Changed: Updated the cloud lookup rules to make them extensible to support various resource types. Version 2.1.0 - September 2022 : * New: Seed data for cloud resource types * Changed: Updated the cloud CI lookup rules * Fixed: Added support for tag sets Version 2.0.0 - May 2022 : The Vulnerability Response Integration with Palo Alto Prisma Cloud integration application facilitates ingestion of policies and alerts from Prisma Cloud, as tests and test results respectively, in the Configuration Compliance application. With the right configuration, the test results can be managed seamlessly by assigning appropriate risk scores, and grouping and assigning them to relevant users and groups.