Portal Next Experience Theme release notes

  • Release version: Store
  • Updated June 11, 2026
  • 1 minute to read

    • Version history for the Portal Next Experience Theme application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 24.3.2 - June 2026
    Product Enhancement and defect fixes.
    Version 24.2.2 - March 2026
    Fixed: Defect fixes.
    Version 24.1.1 - December 2025
    • Changed: Minor design enhancements
    • Fixed: Bug Fixes
    Version 24.0.2 - September 2025
    Bug fixes
    Version 23.7.0 - February 2025
    New: Added theme-level changes to support the Business Portal (business_portal).
    Version 23.6.2 - November 2024
    Fixed: Accessibility-related issue.
    Version 23.5.0 - August 2024
    • Fixed:
      • Fixed minor localization and translation issues.
      • Minor changes to ensure that correct color is displayed for links in KB articles.
    Version 23.2.0 - May 2024
    New: Added a Portal Polaris Footer, which displays contact information, social media links, and other common links at the bottom of portal pages when configured in the portal theme.
    Version 23.1.0 - February 2024
    • New:
      • Access and navigate a wide range of menu items on mobile devices.
      • Display cart, wish list, guided tour, and scripted list menu items, such as notifications, approvals, and surveys in the header menu.
    Version 23.0.6 - August 2023
    Fixed: Fixed user interface and accessibility issues with the Portal Next Experience Theme.
    Version 23.0.5 - April 2023
    Changed: This is a patch release to improve the packaging of our release artifacts. We have trimmed down the size of our artifact and eliminated duplicate components. No functional changes have been made as a part of this release.
    Version 23.0.4 - February 2023
    The Portal Next Experience Theme application allows the Next Experience theme to be used with the Customer Support (CSM), Customer Service (CSP), and Knowledge (KB) portals.