---
sourceDocument: Store Version History Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/store-release-notes

 Release :

    - store

ft:locale :

    - en-US

ft:publication_title :

    - Store Version History Release Notes

ft:clusterId :

    - rnst

bundleId :

    - rnst


---

# Universal Request integration with Microsoft Teams release notes

# Universal Request integration with Microsoft Teams release notes {#ariaid-title1}

Release version: Store  
Updated December 16, 2021  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Version history for the Universal Request integration with Microsoft Teams on the ServiceNow Store.
Important:  
For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website.

## Version history

Version 1.0.1 - December 2021
:   Fixed: Added the keywords "Request Help", "Create Universal Request", and "Employee Help Request" in the keywords field for the "Employee Help Request (Teams Template)"
    topic.{#store-rn-hr-universal-request-teams__latest-store-rn-hr-universal-request-teams}
{#store-rn-hr-universal-request-teams__latest-store-rn-hr-universal-request-teams}

Version 1.0.0 - September 2021
:   The ServiceNow®
    Universal Request integration with Microsoft Teams application extends the Now Virtual Agent integration with Microsoft Teams to enable employees to more effectively request and receive service from within Microsoft Teams.