Universal Request integration with Microsoft Teams release notes

Release version: Store

Updated December 16, 2021

1 minute to read

Version history for the Universal Request integration with Microsoft Teams on the ServiceNow Store.

Important:

For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

Version history

Version 1.0.1 - December 2021: Fixed: Added the keywords "Request Help", "Create Universal Request", and "Employee Help Request" in the keywords field for the "Employee Help Request (Teams Template)" topic.
Version 1.0.0 - September 2021: The ServiceNow® Universal Request integration with Microsoft Teams application extends the Now Virtual Agent integration with Microsoft Teams to enable employees to more effectively request and receive service from within Microsoft Teams.