---
sourceDocument: Store Version History Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/store-release-notes

 Release :

    - store

ft:locale :

    - en-US

ft:publication_title :

    - Store Version History Release Notes

ft:clusterId :

    - rnst

bundleId :

    - rnst


---

# Workforce Optimization for ITSM Admin Center release notes

# Workforce Optimization for ITSM Admin Center release notes {#ariaid-title1}

Release version: Store  
Updated May 1, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Version history for the Workforce Optimization for ITSM Admin Center application on the ServiceNow Store.
Important:  
For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website.

## Version history

Version 1.3.0 - May 2025
:   Minor bug fixes.{#store-rn-itsm-workforce-optimization-itsm-admin-center__latest-store-rn-itsm-workforce-optimization-itsm-admin-center}
{#store-rn-itsm-workforce-optimization-itsm-admin-center__latest-store-rn-itsm-workforce-optimization-itsm-admin-center}

Version 1.2.2 - November 2024
:   No Major feature changes. Contains minor changes and bug fixes.

Version 1.0.2 - August 2024
:
    * Workforce Optimization Admin center will help system admins to do the setup of Workforce Optimization. From Admin Center, admins can:
      * Mark assignment groups as WFO groups
      * Add or remove managers and members from WFO groups
      * Add or revoke application access to WFO groups and managers
      {#store-rn-itsm-workforce-optimization-itsm-admin-center__ul_ohh_j1p_ccc}