Legal Mobile release notes

  • Release version: Store
  • Updated June 11, 2026
  • 1 minute to read

    • Version history for the Legal Mobile on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 5.6.1 - June 2026
    Fixed: Minor UI fixes.
    Version 5.6.0 - December 2025
    • Changed:
      • Added the ability to enter comments before closing a legal request. Comments are now mandatory to ensure proper documentation and audit trail.
      • Added lookahead search capability for matter owner to search and select users when assigning legal matter tasks, eliminating the need to manually scroll through the list of users.
    • Fixed: Legal matter and matter task assignments in Mobile Agent is now restricted user selection by assignment group.
    Version 5.5.1 - August 2025
    Fixed: Added role validation during request assignment to fulfillers.
    Version 5.5.0 - August 2023
    • Changed: Dark theme support
    • Fixed: Polaris theme issues
    Version 5.3.0 - February 2023
    • New:
      • Legal Mobile app interfaces now match the ServiceNow AI Platform application
      • After configuration, the Artificial Intelligence search works on mobile
    Version 5.2.0 - November 2022

    Changed: Streamlined Mobile User Experience with updated themes, colors, icons, and typography.

    Version 5.1.0 - August 2022
    New: Added the Create Legal Request button in the Universal Request page for the routing agents to create a legal request from a universal request to get support from the Legal department.
    Version 5.0.0 - May 2022
    Fixed: Minor fixes
    Version 4.0.2 - February 2022
    Changed: Legal: Mobile has been renamed Legal Mobile
    Version 4.0.1 - September 2021
    Fixed: Minor fixes
    Version 3.3.0 - March 2021
    • New:
      • Employees can use the Now Mobile app to submit and track legal requests
      • Legal department teams can use the Now Agent mobile app to manage legal requests and matters, and approvals
      • Both applications are native to the iOS and Android operating system
    • Now Mobile and ServiceNow Agent apps can be downloaded on an iOS platform from the Apple App Store or on an Android platform from the Google Play Store.