Telecommunications Alarm Management Open API release notes

  • Release version: Store
  • Updated March 12, 2026
  • 1 minute to read

    • Version history for the Telecommunications Service Management Telecommunications Alarm Management Open API on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 8.0.0 - March 2026 (Australia)
    Fixed: Security fixes for sql injection, unescaped json string
    Version 7.1.0 - January 2026
    Removed: Update Incident Open API Flow in Telecommunication Alarm Management Open API, which was in draft status, was been removed from the workflow list.
    Version 7.0.1 - December 2025
    Re-certified the Alarm Management API to the latest TMF compliance of v5.
    Version 6.0.0 - August 2025
    No new feature, Enable support for Zurich Family changes for the platform.
    Version 5.5.0 - February 2025
    • Fixed:
      • i18 fixes
      • Localisation changes
      • Demo data fixes
    Version 5.1.0 - August 2024
    We made changes to support changes done by external trigger on which we are dependent for new event based alarm management.
    Version 5.0.0 - February 2024
    New: Localisation support.
    Version 4.0.1 - November 2023
    • New:
      • Introduce incoming notification support for the Alarm Management Open API.
      • Pub/Sub: Define API to receive the topics from external systems.
      • Alarm Event API for inbound should be as per TMF 688 definition (attribute level details).
      • {On-Cloud} Hermes messaging service and Kafka stream connect for On Cloud customer to consume Alarm API
    Version 3.0.0 - August 2023
    Dependent app - no changes.
    Version 2.0.1 - November 2022
    Changed: Internal optimization to align to NOW engineering standards
    Version 2.0.0 - August 2022
    Changed: Updated APIs to support pagination and make it TMF conformant.
    Version 1.1.8 - May 2022
    Fixed: Fixed a compatibility issue caused by an underlying application dependancy
    Version 1.1.0 - February 2022
    New: Added additional validation and extensibility support to the Alarm Management Open API
    Version 1.0.4 - December 2021
    Changed: Telecom core dependency version update
    Version 1.0.3 - October 2021
    New: REST extensions enabling users to add support for additional inbound actions, additional validation of inbound payloads, and additional field mapping from an inbound payload.
    Version 1.0.2 - March 2021
    Fixed: Fix to allow the application to be installed on an instance by any user with the admin role
    Version 1.0.0 - December 2020
    The Telecommunications Alarm Management Open API application is an implementation of the TMForum TMF642 Alarm Management Open API specification.