Universal Task release notes

  • Release version: Store
  • Updated June 11, 2026
  • 1 minute to read

    • Version history for the Universal Task application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 2.8.0 - June 2026
    • Fixed:
      • Improved performance of the Universal Task survey result restriction logic by eliminating large result-set queries.
      • Localized the "--None--" label in the Universal Task Employee Form configuration.
      • Empty choice field values from a source record no longer copy as "null" when creating a Universal Task from a template.
      • Enabled arrow-key navigation within the Universal Task list widget on the Standard Ticket page.
      • Submitting a "Submit catalog item" Universal Task from a saved draft now correctly transitions the task to Complete.
    Version 2.7.0 - December 2025
    Fixed: Minor security enhancements.
    Version 2.6.2 - August 2025
    New: The Universal Task will now support a new 'URL' task type.
    Version 2.5.0 - November 2024
    New: Sandbox access for Client-Callable Script Includes.
    Version 2.4.1 - August 2024

    Fixed closed date issue for a reopened task.

    Version 2.4.0 - May 2024
    • The tasks assigned through Universal Task are now accessible to the external users (snc_external) and they can perform the following actions:
      • Upload Document
      • Collect Employee Input
      • Mark When Complete
      • Checklist
    Version 2.3.0 - February 2024
    Universal Tasks components can be created and managed using UIB as part of the Service Operations Workspace (SOW).
    Version 2.2.2 - January 2024
    Misconfiguration of table/field ACLs within the com.snc.universal_task plugin is resolved now.
    Version 2.2.1 - August 2023
    Fixed To-do filters for universal Task.
    Version 2.2.0 - February 2023
    • New: Support for Next Experience theming on Mobile
    • Fixed: Universal Task Submit Catalog Item widget load issue
    Version 2.1.0 - August 2022
    • New: Added assignment group field in the task form
    • Changed: Updated email template notifications to match the Next Experience theme.
    Version 2.0.2 - July 2021
    Fixed: Minor updates
    Version 2.0.1 - May 2021
    • New:
      • New task types - Collect Employee Input, Checklist, Mark When Complete
      • Universal task templates (static and dynamic) for autopopulating fields in Universal task records and scheduling task creation periodically
    Version 1.0.6 - February 2021
    • New:
      • Two task types - Submit Catalog Item, Upload Document
      • Out of box Now Mobile experience.
      • Out of box support for To-Do configurations in ESC.
      • Out of box support for Standard Ticket Page.