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sourceDocument: Store Version History Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/store-release-notes

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ft:locale :

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ft:publication_title :

    - Store Version History Release Notes

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---

# Software Asset Management AI Prime release notes

# Software Asset Management AI Prime release notes {#ariaid-title1}

Release version: Store  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Version history for the ServiceNow®
Software Asset Management AI Prime application on the ServiceNow Store.
Important:  
For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website.

## Version history

Version 2.5.0 - September 2026
:   New feature: AI-powered Software spend detection -Reduce manual effort in classifying spend transactions with AI-powered software spend detection. The Software Asset Workspace now automatically identifies software purchases from
    imported transactions, extracts publisher and product details, and matches them to your Software Asset Management Content Library.

Version 2.4.2 - August 2026
:   Starting with v2.4.2, Now Assist for Software Asset Management is now ServiceNow Otto for Software Asset Management.

Version 2.1.1 - July 2026
:   Starting this version, features that rely on Now Assist for SAM use alternate third-party LLMs selected per use case, rather than the default Now LLM.

Version 2.0.1 - June 2026
:   New feature: Entitlement creation error handling - This feature uses AI to suggest resolutions when users upload the standard Excel import template for entitlement creation.

Version 1.0.4 - April 2026
:
    * Plugin for AI features for Software Asset Management AI Prime (SAM AI Prime).
    * SAM Prime is ServiceNow's software asset management product for organizations that want AI built into their day-to-day SAM operations. It includes everything in SAM Enterprise --- plus AI capabilities.
    * This plugin has been introduced as part of the adoption of product tiers across ServiceNow product lines. This establishes a consistent approach to how AI capabilities are packaged, entitled, and delivered on the Now Platform.